I have an iphone 5 and it is locked and I can't remember making a passcode so I tried backing it up on itunes and putting it on recovery mode but it still doesn't work
I have an Iphone 5 and it is locked and I can't remember making a passcode so I tried backing it up and putting it in recovery mode on itunes but it still didn't work.
Hey rayele,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you are locked out of the iPhone. You haven't mentioned what part of the process isn't working for you. If you restored to a saved backup and the password came back you may want to see if you can restore as new without using the backed up data.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Have a nice day,
Mario
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