I have an iPhone 5 and it shuts of with 50% battery life left.

SO......It shows the low battery icon when I try to reboot it. It won't turn on unless I plug it in, and when it finally turns back on, I still have 50% battery life. What's going on here??? I called Apple and they ran a diagnostic test and "found" that the battery is "ok." I recieved an email to "get tips" on what to try next and behold I got an unuseful email with links to rate their service and no links that led me in the direction of what to do as far as the software goes. Can someone point me in the right direction? Id rather get your help before I try this phone conversation dumbness again.
btw, I hear some apps may cause this issue? I'm not an app junkie, but would be beneficial to know what apps could cause this.

I'd just like to say that ahs70's post on Dec 1, 2013 at 1:17am on Pg. 9 worked for me as well: https://discussions.apple.com/thread/5338609?start=120&tstart=0
If your iPhone's battery is acting up you need to determine if it's a software issue or a hardware/battery issue. To do that, after syncing your iPhone, erase/hard reset all data and settings from your iPhone to what it was from the factory as new. This can be found in Settings/General/Reset/Erase All Content and Settings. Then test it out for a day or two. If it's still acting up then it's likely a hardware issue and you will need to get your battery replaced. If your warranty is done than check out this link to get a battery kit to replace your iPhone battery yourself: http://www.ifixit.com/Store/iPhone/iPhone-5-Replacement-Battery/IF118-001#produc tDescription
If your iPhone is now working properly after hard resetting it than it's most likely a software issue. This battery issue only started after upgrading to the new iOs7, so it is obviously related to the update not properly installing itself. What has worked for me and many others is to manually update to iOS 7.0.4 using the full downloaded version of the update which is about 1.32 Gigs.
But first you need to find out what model of iPhone you have, click here to determine if it's GSM or CDMA: http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US
Then go here and scroll down to download the iOS 7.0.4 complete update for your device: http://www.downloadios7.org/download-ios-7-0-4-ipsw-file.html
Then scroll up on the download page and follow the instructions of updating your iPhone manually following the instructions below: "IPSW with iTunes"
And your done.
Problem solved.
I only posted this because it was a very frustrating problem that no one really seemed to figure out a solution for.
I hope this helps.
Emile Beaulieu

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IPhone 5 shutting down with 20% battery life left

My iphone 5 is turning off with 20% battery life showing. I've done all the updates. When I plug it in, battery life immediately jumps to 30% left. Any clues? It's not overheating and usually I'm just typing a text message. It's shut down twice now as I try to send a picture with the message. Thanks in advance for any help.

This usually means that your battery gauge needs to be calibrated. Apple actually recommends doing this on a monthly basis, but the advice is buried in the battery info tiphttp://www.apple.com/batteries/iphone.html.
What you need to do given your current problem: When the phone shuts off and it isn't down around 1%, connect to a charger for just a minute or 2, or wait 15 minutes, then reboot the phone (hold HOME and SLEEP until an Apple logo appears). Continue running the battery down until it shuts off around 1%. If it goes off above that value repeat the above process until you really do get to 1% (this will rarely take more than 2 tries).
Once it has turned off and won't restart or reboot charge it with the wall charger for 4 hours without using the phone. This should fix the problem for the moment. Going forward, about once a month run the battery all the way down and charge for 4 hours. This should prevent the problem from recurring.
If this does not work your battery may be failing. As it's still in warrantly take it to an Apple store for repair."
I am having the same problems with my phone and found this discussion last night and tried to follow this procedure but I could not get my phone to turn on and run down to 1%. It shut itself off from 15%-7% almost instantly. I rebooted it as recommended by others and turned it on and let it shut off until it got down to 7% then it would no longer turn on. even after sitting for a little while. I have charged my phone to full overnight with the charger that it came with and will wait to see if the problem persists. I am very frustrated with this and found out that my phone is a few days outside the 1 year warranty. If anyone has had this situation and found a fix without getting a new phone, please let me know.

Phone shutting down with 75% battery life left.

Hello,
I've had my iPhone 3GS for 1 month and it's developed a problem.
The phone shuts down, and won't let me restart it.
Holding down the power button and home button doesn't revive it, not matter how long I hold it on.
If I plug it into charge, I get the battery symbol with a small red bar on the left, and the lightning symbol at the bottom. The phone still won't allow me to fire it up.
After a short while (1 minute or so) the phone lets me fire it up as per normal. As soon as it's up and running, it's telling me I have greater than 70% battery life left!
I've reset the phone preferences, deleted a load of unwanted apps (I was nowhere near full on memory capacity though) and restarted the phone by holding hte power and home buttons until the apple appears. This hasn't solved the problem.
I'm going to try and run it totally flat (whatever that seems to mean) and give it a full charge a few times.
Has anyone else come across this problem?
Thanks in advance,
Pip

Hi,
Exactly the same problem here. I left it to charge for hours, but the red, low battery bar would not dissapear. When I unplugged it, the phone turned off after a few seconds. I managed to turn it back on a few times, and it showed battery charges of approx. 80%. But after a few minutes, it shut down automatically and showed the low batt symbol again . I returned it to the store. No news yet.

TS3367 I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling m

I have two IPhones and one IPad all with the same Apple ID. I can call facetime between the two IPhones, but I cannot call the IPAD from either of the IPhones and when I call my IPhone from the IPad it rings my wife's IPhone after briefly calling mine.

Each device needs a separate address. Use an email address (gmail.com) on the iPad.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

My iPhone 4 keeps shutting down with high battery percentage?

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This is often due to fautly battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

My Iphone 5 regularly goes dead with 30% battery life shown and when i plug it in it comes right back to 30% is this a flaw or can this be fixed

My Iphone 5 regularly goes dead with 30% battery life shown and when i plug it in it comes right back to 30% is this a flaw or can this be fixed

I had the same issue with mi iPhone 4S and now with my iPhone 5 sometimes. I think is software related but I couldn't find more info about it

IPhone 6 shuts down with 40% battery life

Hello,
I have an iPhone 6 (64 GB) on T-Mobile running iOS 8.0.2 that shuts off when the battery indicator says about 40%. I could be using it like normal, then it just shuts down and flashes the red battery logo and tells me to plug it in. It comes right back on when connected to power and then it is good to go. I haven't tried to run it back past 40%, again, but the phone consistently powers down around the 40% mark.
I set up the phone with an import from my iPhone 5S and I got into the "death spiral", where the phone was stuck in a constant reboot unless I did the hard restart (power and home button until the phone restarted). I think I fixed that by deleting the apps that were loaded from my 5S backup and installing them fresh from the app store.
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Make an appointment: Apple - Concierge
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My iphone 5 is shutting down with 30% battery remaining

My iphone keep shutting down with approx. 30% battery remaining, sometime 18%, I have to plug it to turn it on again, it is very frustrating. I did reset the phone and it still doing it. PLEASE HELP!

Sounds like a definite hardware problem. You should still be in warranty, so head over to an Apple Genius Bar and they will either repair or replace it. A replacement will be much more likely, and it's free (if in warranty).
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IPhone 5 shuts down with 20% battery life

This started after installing iOS8 (currently on iOS 8.1.1): At around 20% battery life, if I'm using any app at all the phone will shut down like there's no battery left. It will not restart. Plug it into the charger and get the display showing there's no battery life and it needs charging. After about 30 seconds, phone powers back up and shows 20%+ battery.
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See if your phone is one that Apple has noted as requiring a replacement battery: https://www.apple.com/support/iphone5-battery/
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IPhone 4S shuts down with 30% battery life iOS 8.1.1

Last week I updated my iPhone 4S from iOS 7 to iOS 8.1.1. Allthough the battery level is 30%, my iPhone shuts down. I can only start it again by connecting it to a power supply (computer or charger) to get it back to life again. And if it is restarted, the battery level again is 30%. This is very annoying. I regret is very much that I updated the iOS.
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Did you already try to set up your phone as new device?
How to erase your iOS device and then set it up as a new device or restore it from backups
Use iTunes to restore your iOS device to factory settings - Apple Support
If this does not work, contact Apple Support, they can send you a test file to find out if your battery is damaged.
You can also visit an Authorized Apple Service Provider to do so.
iPhone - Contact Support - Apple Support
Since this is a user to user forum, Apple can't hear you, feel free to use this feedback link:
Apple - iPhone - Feedback

If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad with the same Apple ID, why can't I get 5 GB fo each of them?

If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad with the same Apple ID, why can't I get 5 GB fo each of them?

Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for. What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.

TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

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Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
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I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
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HT1222 I have an iPhone and new iPad. Epost mail will not open on my devices. Epost says Safari is not compatible with epost. Please address this issue. It is most annoying.

I have an iPhone and new iPad. Epost mail will not open on my devices. Epost says Safari is not compatible with epost. Please address this issue. It is most annoying.

Hello:
You need to contact "epost." The issue is not an Apple issue....the epost software needs, I assume, to be updated.
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We had one family apple id. I want to keep all devices on the same apple id for itunes but separate ones for everything else. How do I change the others now. We have 3 iphones and an ipad.

We had one family apple id. I want to keep all devices on the same apple id for itunes but separate for everything else on the cloud. How can I change the other apple ids now? We have 3 iphones and an ipad.

Hi, thank you for this post. I hope you might be able to help me too?
I am relatively new to apple (have an iPad) and having been a PC user for years I was pleasantly surprised with the apple experience and am now trying to work out the best set up for me, my husband and young son as I am buying them both of them apple products this Christmas. New Mac laptop/ ipad for hubby and then an ipod touch for my son oh and a new mac laptop for me. We are also thinking of moving from Blackberries to iPhones. Yes we seem to be hooked! but i am unsure about the home family set up and how to replace my PC network that I run off an 8TB server.
In reading the forums I keep seeing people talk about problems they have with two apple IDs and trying to merge them. I have also heard about a family ID allowing us to share apps legally. I am really nervous of setting us up wrong and then having problems later and hence i am now looking for some advice on how to share as much as we can legally but also make usage practical and not invading each others privacy. thoughts so far:
Music - I think we are happy to share the same music and access using one ID (we currently don't buy much music from apple but have lots of CDs we share).
Photos - It would be nice to share photos - as long as my son or husband cannot accidentally delete photos of mine (which is my biggest concern). I currently load all camera photos onto my 8TB storage box as the network owner and my husband has full access to copy any photo to his laptop but can never delete the original copies by accident.
Apps - If possible i would like us to share these but they are cheap enough these days to separate if really needed. Would be good to share licence for pages etc though
cloud, contacts, facetime, email - this is what is making me consider separate IDs or learning how to have multiple users in one apple ID - I do not want to have to share synced contacts with my husband. I have near 300 contacts now through work etc and he will not want them plus i will not want his or him being able to delete mine by mistake. and then for email and facetime, well I want to give him his privacy so I do not receive his messages etc. especially now that we are considering switching to iPhones
Then last but not least, i don't know the best solution for my son. he is only 7 years old so even though I don't want to pay for things again I don't want him being able to download "just any" app from the purchased icon in Appstore. Also, is there a child friendly setting to prevent him from viewing inappropriate content on the internet?
Appreciate I have asked a lot of questions here but I am looking for any genuine advice out there. Thank you or other potential advisers in advance.

I have an iPhone 5 and it shuts of with 50% battery life left.

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