I have an iphone 5 and use verizon service. I just lost about 60% of my contacts. I am using verizon back-up assist to sync my contacts. I actually had to have my phone reset at the store and lost all my app etc. I want to avoid this in the future.

I have an iphone 5 and just suddenly lost about 60% of my contact list. They just disappeared from my contact list. I also could not add new contacts. Someone told me that it might be because I was using verizon back up assist. I had my phone reset at the store and am now using icloud. I lost all my apps and have had to manually re-enter my contacts. I would like to avoid this happening again. Is it my phone? Can anyone comment. Thank you!

Backup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview

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My ipod wont let me buy apps etc... keeps saying this is the first time this device has been used and to sign in and answer security questions. I have had this account for years but cant remember the answer to the security questions. How can i fix it?

My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I just bought my first iphone 4 actually i bought two and for some reason on both phones one of the speakers does not work im just wondering if this is normal because i took it back to the store and they told me all of the phones are the same?????

i just bought my first iphone 4 actually i bought two and for some reason on both phones one of the speakers does not work im just wondering if this is normal because i took it back to the store and they told me all of the phones are the same?????

There is only one speaker, what looks like another speaker is actually a microphone. All iPhones only have one speaker down by the dock connector.

I can browse the store and even purchase music but it won't download because I don't have the privilege to make changes. What?

I had no problem being connected to the store and browsing. I eventually bought a CD but it won't download it. It won't download podcasts either. It tells me that I don't have the privilege to do so and to connect my network settings. This is the first time I'm using my MacBook Pro with iTunes. What is wrong?

As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have deauthorised all my computers in the store and after that authorise a new phone. Now i only have 1 devices authorised out of 5. But when i sync, it keep prompt the message ask me to authorize my computer.

I have deauthorised all my computers in the store and after that authorise a new phone. Now i only have 1 devices authorised out of 5. But when i sync, it keep prompt the message ask me to authorize my computer.
Please help me.

You import them as you would with any digital camera.
Import photos and videos from your iPhone, iPad, or iPod ...

Hello, my iPhone 5s works 6 hours of WiFi and 3g is it ok? I can go to the store and exchange it?

Hello, my iPhone 5s works 6 hours of WiFi and 3g is it ok? I can go to the store and exchange it?

Depending on the sites being visited you may be transferring some big and detailed files which mean a load on the system. The projected battery life times are not a guarantee, only a suggestion of what you will get.
Again, if you are concerned about the performance you can take the unit to an Apple store and have it tested.

I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com

We have multiple users, each with multiple devices, on 1 apple id - as we want to share music and ibooks etc. We want the children to have access to the store, but with a financial limit. How do we do this?

We have multiple users, each with multiple devices, on 1 apple id - as we want to share music and ibooks etc. We want the children to have access to the store, but with a financial limit. How do we do this?

Welcome to the Apple Community.
That's simply not possible I'm afraid. You'd need to give them their own account and allowance or make it so you are required to be there to input the password when they wish to make a purchase.

I have an iPhone 5 from India. I am going to USA for studying. Can I use the same iPhone over there or I will have to buy a new one?

I have an iPhone 5 from India. I am going to USA for studying. Can I use the same iPhone over there or I will have to buy a new one?

If officially unlocked, you can purchase a sim from one of the two nationwide GSM carriers, AT&T or T-Mobile. However, AFAIK, none of the carriers in India offer unlocking for the iPhone. Thus, if your phone is carrier locked, the only way it will work in the US is roaming...that would cost a fortune.
So, if you have a carrier locked iPhone, leave it home or sell it before you come to the US, then purchase an officially unlocked iPhone, from Apple, when you get to the US. You'll be able to use that phone in India when you go back.

My iTunes says I owe $5.25 for songs that I have already paid for and am not going to pay for again but I want to get some apps from the store and now there's a hold on my account. Who do I talk to get the hold taken off

I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?

You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and have a pass incomplete, any ideas?

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
Thank you
Tom

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

I have an iPhone 3S. I forgot to install iOS5 on it before to pass to iCloud. Now, I am unable to sync it with iTunes and update to iOS5. Is there a solution?

I have an iPhone 3S. I forgot to install iOS5 on it before to pass to iCloud. Now, I am unable to sync it with iTunes and update to iOS5. Is there a solution?iPhone

Hi jeffmbellucci,
If you are having issues dragging music to your iPhone 4 after a recent upgrade to iOS 7, you may want to verify that the phone is still set to "Manually manage music and videos." You may find the following article helpful:
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
Regards,
- Brenden

HT1711 Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD play

Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD player

iTunes Plus is the name for the option in iTunes that allows customers to buy music at the iTunes Store that is free from digital rights management, or DRM.
Digital Rights Management, or DRM, is designed to prevent unauthorized sharing of files. This especially became a big concern for the music industry after the rise of Napster, Limewire, and Kazaa.
DRM, even the DRM used by Apple on iTunes Store content, prevented that. Apple's DRM allowed users to share files on only up to 5 computers.
According to TUAW, the new iTunes Plus songs have information embedded in them that identifies the user who bought and shared them by name.
This means that if you share your music and record companies want to track you down and sue for you copyright infringement, it's going to be easy.
This may help you understand why you would need iTunes Plus - http://support.apple.com/kb/ht1711.
It may be that Android required that type of file to be able to let it sync. See here - http://developer.android.com/guide/appendix/media-formats.html.

HT4623 I was updating my iPhone 4 to 6.1 and it froze. It has an iTunes logo and picture of a usb port on the screen. It gave me the option to restore settings, which I don't want to do. Now the phone is frozen.

I was updating my iPhone 4 to 6.1 and it froze. It has an iTunes logo and picture of a usb port on the screen. It gave me the option to restore settings, which I don't want to do. Now the phone is frozen. Any ideas how to get the phone back?

Im sorry to hear that. You need to restore like brad said.
But you can restore from a latest backup from itunes after restore. I hope you had a recent backup made.
Here is a link to help
http://support.apple.com/kb/HT1808

I locked my iphone and forgot the password and i hooked it up to Itunes and it said it couldn't do it because of the password and i called the store and they said they couldn't help. What do i do?

I locked my iphone and forgot the password and i hooked it up to Itunes and it said it couldn't do it because of the password and i called the store and they said they couldn't help. What do i do?

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

I have an iphone 5 and use verizon service. I just lost about 60% of my contacts. I am using verizon back-up assist to sync my contacts. I actually had to have my phone reset at the store and lost all my app etc. I want to avoid this in the future.

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