I have an iphone 5 that was originally with verizon but has been unlocked now by them and the phone is still under the apple warranty, if I go to replace for power button malfunctioning, will they give replace it with an unlocked phone as well?

I currently have an iphone 5 that was verizon locked but has been unlocked by them because of my contract, the phone is still under the apple warranty but the power button is not working, if it was the case that apple has to replace it with another phone, will they replace with an unlocked phone now?
thanks

The SIM Lock is stored on the Apple Activation Server - if it has been correctly unlocked by a network then this would have been done on the Activation Server.
When you get your replacement handset through Apple they mirror the activation server details of your existing handset and the current SIM LOCK status is mirror'd onto the new device.
(100% Accurate - done mine 2 weeks before christmas due to original 5 sleep button stopped working)

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I have a family video DVD that was originally on tape, but is now on disc. I want to import it onto my MacBook to edit and store. However the files are IFO, BUP and VOB and the Mac is saying 'unable to import' as it doesn't recognise the file. Help !!

I have a family video DVD that was originally on tape, but is now on disc. I want to import it onto my MacBook to edit and store. However the files are IFO, BUP and VOB and the Mac is saying 'unable to import' as it doesn't recognise the file. Help please !!!!!

Those are the constituent parts of a standard mpeg2 DVD. Storing them is easy: just copy the folder to your hard drive and they will play in DVD player or VLC.
But that format is not intended for editing. To do so:
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://store.apple.com/us/product/D2187Z/A/quicktime-mpeg-2-playback-component-f or-mac-os-x
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion onwards, however MPEG Streamclip still needs it. See this:
http://support.apple.com/kb/HT3381
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

HT1689 If i have an iPhone that was stolen and is not hooked up through a carrier is there a way to locate where the phone is?

If i have an iPhone that was stolen and is not hooked up through a carrier is there a way to locate where the phone is?

No.

Is it possible to "mirror" images from my mac that was bought in 2009, but has all the updated software?

I have a macbook pro that was bought in 2009, it has been updated with mac os x 10.6.8 and I am trying to "mirror" image to apple tv 6.0.2.. Is it even possible with a older mac? If it is how do i go about doing it? Any help would be nice thanks.

no! yet maybe
this
http://support.apple.com/kb/ht5404
only macs which video card support a realtime encoding of the screen image into a H.264 video stream
support airplay mirror
apple made it like that because if the video card don't support it the main cpu would have to and that could give a hit in performance and could cause lagg between the tv and the screen of the mac
but a third party program called airparrot support it that way so if one buy that program it should work how the performance would be I don't know likely the performance would be better when you laptop is connected to AC as when one is on batt only stuff are slowed down to save power.

I have an iPhone that was set up as a backup of another phone. I want to sync it with my current library; am afraid of losing synced contacts. Will I? Can I prevent this?

The older phone in question was a work phone that was set up by the owner and then distributed to employees for use. I have a new phone that will be for personal use that I have backed up from the work phone;mainly for the contacts. I want to sync the new phone with my personal library, and I go to do so and get the infamous "erase and sync" message. Will this erase they synced contacts if I do this? (Contacts are what are most important in this case; there is no music stored, for the backup had no music.) If it does, can I prevent this from happening without having to manually replace the contacts?

You did not restore the new iPhone.
The first time a new iPhone is connected to iTunes on a computer that is used to sync with another iPhone or iOS device or that was used to backup another iPhone or iOS devide, you are prompted to transfer the backup for the other iPhone or iOS device, or set up the new iPhone as a new iPhone.
Since the old iPhone was synced with iTunes on a different computer, all iTunes content on the new iPhone (which is none at the present time) will be erased first.
The warning message should indicate all iTunes content will be erased from the iPhone, which is iTunes content only.
If you are syncing contacts with a supported address book app on this computer and the supported address book app on this computer includes any contacts, you will be provided a merge prompt for the contacts, which you want to select. Otherwise the contacts on the iPhone will be replaced with the contacts in the address book app on the computer with the first sync.

I got an app on my iphone that was promotionally free. I borrowed an ipad from a friend and needed the app but it was not free anymore so i logged into my apple account and downloaded the app from there. Will i be charged for downloading it?

Will i be charged for downloading it from my account which had the app while it was still free?

Some apps are written for the iPhone. Some are written for the iPad. Some are universal and will run on both.
That app is NOT universal. That means you must purchase a separate version of the app for iPhone and iPad. The iPad version will NOT run on the iPhone.
In these cases, the iPhone version of the app usually WILL run on the iPad, but it will be window-boxed when running (or expanded and unable to take advantage of the iPad display).
Pay attention when making a purchase if you want it to run on both. If it does not have a + in the price box, it is not universal.

HT1937 i have an iphone that i bouth in italy, but now in israel it dosen't work with the israeli sim, what should i do?

i have an iphone from italy, but now in israel it dosen't work with the israeli sim, what should i do?

Contact the wireless carrier to which the iPhone is locked and
ask that carrier if they provide unlocking and if you qualify.
What is the exact wording of any error message you receive?

How can you sort an album that was released in 2007 but has 80s music on

I have v8 of iTunes, almost completed all my tagging how I want it in iTunes for all my music
I have a query though, I have a 80s, 90s smart playlist.
I have recently got an album that was released in 2007, so the year in my library is 2007, however all the music on that album is from the 80s.
So can you tag with 2 years, ie Album release date and song release (original date) or can you sort the album to show its songs from the 80s.
Someone must have the same issue, especially from compilation albums
please help
cheers

ahh, was hoping it may have had a "overall" year or album year release date.
Man that means I gotta tag a lot of my music with the correct year now then, as the compilation albums I got all tagged form web with year released
Whats the best way to get the year of the songs then please? is there an easy way? Ive got a lot of songs to do now
cheers

HT4623 How do I update my iPhone 4 S I Have my Iphone connected to my computer I tunes has been downloaded to my Computer however My I phone in the soft ware update screen shows iOS 7.0.2 Apple Inc 1.2 GB at the bottom of the screen Download and Install

I am unable to update new software that was pushed for my iPhone 4 S I have downloaded I tunes my phone is conected to my computer what are the next steps to complete software update that I was not aware of and my phone does not connect to the internet I went into an I phone store and they told me it would take up to 5 hours to update .. thats a crock Help me please

No.
As always, you can only update to the latest available software

I have just bought a 2nd generation iPod touch , it has been reset to factory settings and has no option to update it ? How do I do this ? Also it will not show up in my iTunes or my computer could someone please help??

Please help as it is starting to look like I have wasted money
I bought an iPod touch 2nd generation and it won't let me download anything as it no been updated I know I cannot get the recent update but how do I get an old one ? , also it is not showing up in iTunes or my computer so I cannot put songs on can someone please help ??

The 2G can only go as high as iOS 4.2.1. To find apps for the 2G
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
To update to 4.2.1
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.

I have tried several times to update my iphone 4 with verizon but it will not update the new software

I have tried several times to install the updates to my iphone 4 with verizon but has been unsuccessful.

What happened when you tried?
Error message?
What did it say?

My Apple iphone 5 is less than a year old, meaning it's still under the 12 month warranty. The touchscreen has stopped working and there are lines across my screen. Can I get it replaced for free by booking an appointment in store?

The rest of my phone is still perfectly operational. I can sync it to my Mac, I can still see my phone screen, meaning I can still see texts and calls coming through, the power button works, I can see my apps and my background, and the circle button at the bottom still works. It's just the touchscreen that isn't working. I can't slide across to answer calls or slide across to turn the phone off. As my phone is still under the 12 month warranty, will they replace my phone in store by booking an appointment at the Genius bar?

I was taken through some diagnostics over the telephone with an Apple advisor, who asked me to restore the software, back my phone up, etc, which I have done. He couldn't rectify the problem so advised me to take it in. I am booked in this evening to see an Apple advisor in store. I don't know of anything that I have done for this to happen! It was in my pocket on holiday in Portugal and was ok one minute, I took it out of my pocket and the vertical lines were on my phone and the touchscreen had stopped working! I hope I can get it replaced.

TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unable to view links in email. Email is defined as 'Hotmail'. My IPhone 4S works fine. Both devices has been upgraded to IOS7.

Unable to view links in email. Email is defined as 'Hotmail'. My IPhone 4S works fine. Both devices has been upgraded to IOS7.

Calendars (and contacts) can "sync" between your MBP and your iPhone through iCloud because they really live on the iCloud servers and the two devices are clients. iCloud can accomplish much the same trick for email messages because the email really resides on iCloud email servers.
If the email resides on some other server, that server is responsible for whatever syncing will be done. IMAP servers like the iCloud servers are built for such syncing; other mail servers may or may not be. iCloud would not be involved with email other than iCloud email.
I understand Hotmail has been changing how their email servers are accessed. Check with Hotmail support for any changes you may need to make to keep up.

Will an iphone 4 that was originally purchased from apple directly as a factory unlocked phone remain unlocked or will it have now locked to the network it was used on. I've been told by carphone warehouse that the iphone will lock to first sim used in it

Will an iphone 4 that was originally purchased from apple directly as a factory unlocked phone remain unlocked or will it have now locked to the network it was used on. I've been told by carphone warehouse that the iphone will lock to first sim used in it (in this case Orange) and will need to be unlocked again. Just wanted the view of anybody who knows about this for sure. Thanks

If you bought it directly from Apple as unlocked it should be unlocked for all networks. There are phones sold that WILL lock to the first carrier it is used with, but this does not apply to phones where the receipt says "unlocked".
I have not had good experiences with Carphone Warehouse.

I have an iphone 5 that was originally with verizon but has been unlocked now by them and the phone is still under the apple warranty, if I go to replace for power button malfunctioning, will they give replace it with an unlocked phone as well?

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