I have an iphone 5 with apple care which i payed 100 more for the warranty , if the bezel of the iphone 5 becomes in bad condition. and i want to replace it , will apple cover that or not at all ?
my son recently was playing with my iphone on the concrete and he was rubbing my white iphone 5 against it. Now that it is in bad condition. Will my applecare plus cover that and replace me with a new one ?
Yes, you can have up to 2 claims for US$49.- with AppleCare+.
Make an appointment with the Apple genius at an Apple Store.
Make a backup before you go.
Similar Messages
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Just got a MBP 15" 2Ghz Intel Core I7, 4GB memory, LION 10.7.1 and I want to install FCS it's says that is not compatible ? any suggestions?
http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359 -
If i back up my phone due to the wifi option being grayed out it says to connect to itunes and reset my phone but everything will get deleted that wont happen if everything is in my icloud account correct
If Wi-Fi is greyed out, it is not possible to backup to iCloud.
If the device is backed up to iTunes and contacts, calendars, notes, etc are synced to a supported application or cloud service, and media and pictures are on the computer, then a restore will not cause any data to be lost. -
See now I can't even see the rest of my question to finish writing it. Why is it so hard trying to log in to accts? Then if I have forgotten my password trying to reset it is almost impossible. Why so hard all the time?
Is this related to your account on support.mozilla.org?
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I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?
Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh -
My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?
Once the Device is in Recovery Mode... it is too late to save anything...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
See Restore from Backup here
http://support.apple.com/kb/ht1766 -
Hi, I have iphone 4s and since yesterday my personal hotspot will not work. It's always worked fine in the past and I have a plan with three uk which includes tethering. I've tried everything I can think of including resetting network settings, resetting the phone as a new phone but nothing works. When connected to the pc it shows on the iphone screen '1 connection' but the pc says 'no internet connection' I've spoken to three who say it must be a phone fault. Any help appreciated. :-)
If you have restored as new that pretty well covers software issues
Looks like a trip to an Apple Store and a likely Out of Warranty exchange unit £159 over the counter
May e consider an upgrade with the money ? -
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
After updating with IOS7, i can no longer control the music on my iPhone with my car controls. I have deleted the phone and re-synced it twice????
Go here: http://www.apple.com/feedback/iphone.html and report it with as much detail as possible.
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Hi,
I am using latest version of iOS (5.0.1) and iPhone 4.
My question is stated in the title. I wish to sync iTunes according to my current iPhone settings (i.e. backup my current settings from my iPhone to iTunes), not reinstall apps which I have already deleted.
But when I "sync" my iphone with iTunes, apps which I deleted since the previous backup suddenly appeared in my iPhone.
Any advice is appreciated, thanks.When you sync your phone check the Apps tab in your iTunes sync settings (not the Apps folder under Library on the left sidebar) and confirm that the apps you don't want on your phone are unchecked prior to syncing.
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i want to unlock my ipod with a computer that i am using using now i have synced it with a pc which is now in another country , so what should i do now ?
Connect the iOS device to your computer and try to make a backup ( I doubt you can)
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I recently got an apple computer at work and downloaded my Juno email on it. Now, I can not access all my past email in my juno inbox from other computers. Pls help.
If it's a POP account and you set it up in Mail with the option to delete read messages from the server, then you can indeed no longer read it on the server. You may be able to restore the messages to the server if you also have IMAP access. Ask your mail service provider whether it's possible.
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New to the Apple and I want to set up a user account that will not delete the guest users files and allow and preserve their personal settings after log out. Is this possible?
The built-in guest user account will not do this. Simply create a new standard account and call it "Guest" or "Guest Users" or whatever you like.
Go to System Preferences > Users& Groups, click "+" to make a new account. -
I have an Itel based iMac on which I created a Wifi network using Airport. My iPhone5 uses the Wifi on my iMac and still works.My problem is that I can't remember the Wifi password and it is not in my Keychain. What can I do so that I can connect other devices to my Wifi?
Read the router's user manual on how to change your password.
If you are going to select another password, make sure it's one that you will NEVER forget AND no one else can figure it out. Print it out & keep in a safe place. A place that ONLY you know about AND never forget. -
hello, I have a problem with my iPad I actually forgot my password on my ipad, but I still remember the Apple ID and password, I will like you to help me find my password. thank you for your understandingu
deForgot passcode
http://support.apple.com/kb/ht1212
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