I have an iPhone 5c and I am trying to get the new update, but however many times I try, it will not come up

I can't get my update to work. I've tried for hours to get it to work but it just says searching upgrade, or however if says it

Hello Maya,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following the steps in the article below for an issue like this:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

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fighter19lisa wrote:
that only makes it say its synced, when its not.
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fighter19lisa wrote:
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fighter19lisa wrote:
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I have an iPhone 5c and I am trying to get the new update, but however many times I try, it will not come up

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