I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Similar Messages

  • I updated my iphone 4 and got error 50, now the computer does not recognize my device and my hone hsa to be set up again but when it ask to restore my phone on itunes, my phone number is not an optio on there HELP

    How do I get my phone set back up and can i retrive everything that seems to be lost

    Hello Hilda Louise
    Start with the article below to get your iPhone to be recognized in iTunes again. Then you will probably need to restore it to get it back up and running.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    -Norm G.

  • Please can you help. I have an iPhone 4 which up until a month ago was working fine. Now all of a sudden I can't make calls on it. The phone will ring both ends but will not connect to each other.  The speaker button is highlighted with no sound.

    I can't really  remember what I wrote in the heading but I am desperate for help. I have basically got a very expensive iPod. Calls will connect so the call ticker will go round but there isno sound from either side. Also the speakerphone button will be constantly pressed but still no sound. I have restored it many times, sent it back to apple but they could find no fault. I have done everything but with no joy. I just want to make phone calls!!!

    Welcome to the Support Communities. This Apple doc may be of interest:
    Channel Member Code of Conduct
    Kings74 wrote:
    They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
    A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
    "iPhone 5s — Available in silver, gold, and space gray" (Source)

  • Installed latest softward for my ipad 2 and now it want's me to connect to iTunes and restore to factory settings!? What do I do? I can't access the iPad2 other than a screen that shows a plug being inserted into the iTunes logo.

    So I saw that my software needed to be updated, so I did it over  wifi, then a picture with the plug being inserted into the iTunes logo appears on the screen when finished the install. I plug my iPad 2 into the connector and iTunes sees the iPad 2 connected. Then a window opens that says to restore to use iTunes. I click restore and a second message appears stating something to the effect "Are you sure you want to restore to factory setting all info will be lost."
    NO I don't want to loose everything.
    My iPad only powers on with the image of a cord pugging into the iTunes logo. I can't get past it and I don't want to restore the iPad 2 to factory settings.
    What do I do?
    Any help would be appreciated.
    Frank

    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
     Cheers, Tom

  • IPod 3rd Gen 30gb wont sync with iTunes, but works fine and shows up in windows explorer

    Hi, My sister-in-laws ipod classic 3rd gen ipod is being wierd. Therres a few problems. First and foremost when we plug it into her windows XP laptop and open the latest version of itunes, which we uninstalled and reinstalled the message "The software required for this ipod is not installed correctly. Please reinstall itunes to install the required software." which we allready did. I also did everything in this article http://support.apple.com/kb/TS1363?viewlocale=en_US but when i selected the usbappl file as the driver it didnt reconize it as a driver. I also ran itunes dianostics and restarted the apple mobile device service and fixed all other issues. The ipod shows up fine in the windows explorer any help is appreciated.

    That is a 4th gen iPod, and it should work with a USB port (or a FireWire port).
    If you have not done a standard Restore on the iPod using iTunes, you may want to do that next.  The Restore button is on the iPod's Summary screen in iTunes.  This will erase the iPod, re-install its software, and set it to default settings.  So, if the cause is related to software (or data corruption), and there is no hardware issue, a Restore should fix it.
    WARNING:  The 4th gen iPod (when used on a USB port) will ask that you connect it to a USB power adapter as the last step in the Restore process.  These white square power adapters originally came with this model.  If you don't have an Apple USB power adapter, you will not be able to complete the Restore, and the iPod will become non-functional.  So don't do it unless you have one.  A third-party power adapter may or may not work for this purpose.  The USB port on your computer does not work for this purpose.

  • Nano 6th gen unplugged during factory restore, now it won't appear on Source list and I can't access it again!

    I need to delet all the songs off my Ipod 6th generation nano. I began a restore to factory settings but my ipod was unplugged. Now the songs are still ON the ipod and the ipod does not register with my computer. It is not available in the device list. I am selling the ipod and it needs to be shipped tomorrow so going in for service is NOT the answer.

    Probably too late, but try connecting the Nano to iTunes to your PC in Disk Mode and then restoring it via iTunes again.
    Putting iPod into Disk Mode
    B-rock

  • After Installing Lion I can not restore the latest iOS because I seems that I do not have the rights to do it

    haven't you have problems trying to upgrade to iOS 4.3.5? I installed MAC OS 10.7 and now I'm receiving a message saying that I don't have the rights, however I can sync it without any problems.

    Sorry to be so late getting back to you. My furnace died and I was a week without heat. Everything's ok now.
    I was able to grab an old firefox from an external drive (thank God for backups!) and I used that along with the link that you sent me for older versions and I was able to download the version before the current update.
    Thank you for your help.

  • HT1386 Itunes recognises my ipod nano 7th gen but won't sync (also have another ipod nano 6th gen who uses this same computer, different Apple ID, no probs syncing)

    Two ipod nanos registered to same PC
    Both with own Apple ID
    Up until recently able to sync both ipods no problem
    Now, the 7th gen ipod nano, unable to sync and all music previously synced has dissappeard from ipod (thankfully still in itunes).
    Could Homesharing have something to do with it? 
    Thanks in advance if anyone can help...have one unhappy 11yr old music lover!

    Hi kumaradevan.g,
    Welcome to Apple Support Communities.
    It sounds like there is an issue syncing music to your iPod from a specific laptop. The article linked below provides a lot of great tips that can help resolve the syncing issue that you described.
    'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring…
    http://support.apple.com/kb/ht1207
    I hope this helps.
    -Jason

  • My itunes was working fine untill i tried to download the most current version of itunes. now it wont boot up and has error messages,error7(windows error 126) and MSVCR80.dll

    my itunes was working fine until i tried downloading the most current version of itunes, now when i try to get on my itunes library, it wont boot up and has error codes, error 7, and( windows error 126). it also says that MSVCR80.dll is missing from my computer,please re install itunes. but when I try to re install it it will not install on my computer.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • HT4623 I've updated to IOS6 and now i couldn't open any apps and they're automatically close. And can't sync with itunes properly.. Help me!!

    I've updated to IOS6 and now i couldn't open any apps and they're automatically close. And can't sync with itunes properly.. Help me!!

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT201302 I have a new iPod Touch and am trying to download photos for the first time.  Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them.  Nothing happens when I click on anything in e

    I have a new iPod Touch and am trying to download photos for the first time.  Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them.  Nothing happens when I click on anything in either.

    If you manually open iPhoto do you not see the photos?
    Maybe here:
    iOS: Unable to import photos or device not recognized as a camera
    Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work.

  • I have an iPhone 4 which is synced with a non apple laptop and wish to sync it with my new iMac.  I have backed the phone up with the laptop and am not sure how to sync it with the iMac without loosing any contacts, emails or photos from my phone.

    I have an iphone 4 which is currently synced with a non apple laptop and I wish to sync it with my new imac.  I have just backed the phone up on my laptop but am not sure what I need to do now.  I do not want to loose any contacts, emails or photos from my phone when I change sync computers.  Can anyone assist with a step by step guide as to how to achieve this oucome?  Thanks in advance.

    Have you read this?
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    The Apple web site has lots of other guidance, for example if you are migrating from Windows to Mac, read this.
    Switch 101: Migrate your Windows files or system to your Mac
    http://support.apple.com/kb/HT2518

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

    I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message:
    "there was a problem downloading the software for the iPhone, the network connection could not be established".  This happens even though I have a working internet connection.
    Besides that, all the other functions work properly, even synchronize apps and library.
    Will I be able to update the software?

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    When in iTunes on the computer,my our ipadmshould show under devices.
    Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
    Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
    If your iPad does not show or you cannot click on it under devices which is in the leftane of iTunes, the iPad is not being seen by the computer.
    Try unplugging the USB cord from the laptop then give it a few and see if the computer picks it up.

Maybe you are looking for

  • Can I twirl down (and up) a group of folders?

    Is there a way of selecting a bunch of folders in a column and then twirling all of them down but only one level in? Option+double click can open and close a group of folders and that would be more or less the idea but the windows are stacked on top

  • Parallels 4.0

    I just installed Parallels 4.0 on my MacBook pro and I can't seem to get the network connections to work on my virtual machine. Mac OS is OSX 10.6.2 and the virtualized OS is Windows XP. It doesn't even show my wireless network adapter an option.

  • Back-Button in SALV

    Hi, I want have build in ASV like descriped in http://help-abap.blogspot.com/2008/09/object-oriented-alv-using-class.html If I press the back-Button, the programm complete end, but I will only return to the selection-screen. Are ther any ideas how I

  • HT204266 How to deal with fraudulent transaction from iTunes?

    Just got posted on my credit card a transaction that I did not authorize. Checked my purchase history and there is nothing even remotely recent on my account. The phone mentioned on the credit card site is indeed apple but they direct me to apple.com

  • FORCE VME Motorola MVME, HP VME, and Acromag VME I/O

    I found a great company that provides solutions for obsolete VME single board computers and I/O cards. They offer industry solutions for spares and design options for drop in VME replacements for FORCE VME, HP VME, MOTOROLA MVME, and ACROMAG end of l