I have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
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my 5th ten iPod is basically doing nothing but trying over and over again to start up. I've tried to restore it, but when the logo apple appears, it simply shut down. Then I've connected it to my macbook pro, and I've seen the script "Please Wait - Very Low Battery", but, after some time, the iPod tries to start up again, and nothing happens. It's a kind of noise, I'm thinking about the hard disk, (it's a 80Gb version), and I'm listening to it; every 30 seconds seems to try to open and then shut down again. I can't see the iPod in iTunes too. Don't know what to do. Can someone help me? Thanks a lot, it's my first forum
It sounds like the battery could be going bad as well as the iPod's Hard drive. You'll want to have the iPod serviced either by Apple or a third party repair company. Here is Apple's pricing:
http://www.apple.com/support/ipod/service/prices/
Google for "iPod repair" and you should get a ton of results to work with.
B-rock -
my ipod touch is locked i am trying to restore it nut when itunes tells me it does not recognize it , however, there is no place on the itunes screen that lists devices like the procedures tell you
Place the iPod in recovery mode and then restore the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
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I need to get into my iphone as it has my exam revision on it, if anyone could help i would be grateful, ive tried to restore and update but neither are working???
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
Can anyone assist me, because I am about to hurt my lil sister. I purchase a new Ipod touch yesterday and I have not synced it to itunes yet. She attempted to set up a passcode and disabled it. I tried to restore the Ipod but when the passcode came up again I came back to the same thing. Disabled! Can someone help me pleeeease!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Every time I turn my computer on and open iTunes all my music is gone, if comes up with the scan media page, all my playlists have been deleted. All my music is still on the computer and in the files. I don't know why it keeps doing this, it's really annoying as I have loads of music and then have to do my playlists again just to sync my phone. Can someone please help??
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied and renamed asiTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device. Even if you have the media you can use selected steps from the tip to ensure that you don't lose settings and data from the device as a result of switching libraries.
A large number of users with this issue have been using AVG Anti-Virus which appears to be implicated in the problem. AVG have released a patch which might help, so if you use AVG then I would update that first. I'd also be interested to know which AV you use in case others may cause similar issues. I recommend excluding the iTunes folder from any real-time and scheduled AV scanning process. Another possible cause could be automatic backup tools.
tt2 -
I restarted my iphone after it wouldnt stop restarting every 5 seconds so i plugged it into i tunes backed it up and restored it but when i did my phone had no data and that back up i made is gone... is there anyway i can get this back please eveything is gone, 1,700 photos 500 contacts all my emails and texts. i have a Time Machine can i restore itunes that way and have it?
I suggest plugging your iPhone into a wall socket, and letting it sit for many hours (while connected to WiFi).
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I have an iphone 5 and my Siri doesn't work at the moment. But when I restart my phone it works but 5 minutes later it doesn't work again!!! What should I do???
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !
But of course I'm sure! I went to the local apple store and they replaced my charger ! Thank you!
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I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?
Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.
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I have a iPhone 5 but cannot sync my music to it from my iTunes on my lap top.it shows as doing it and the amount of memory it has used but when I check my phone no music is shown. The same with previous purchased music . It shows it as downloading but when it is finished no sign on the music ....any ideas .. I have a ipad and mini and it synced to this ok
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html -
Hi, I just got my Iphone 5s when I open my camera when my phone is lock te icons of the flash and the reversing camera is there, but when I try to open my camera from the apps camera the icons of the flash, the reversing camera is not there anymore?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
I have blocked my iphone 4 and tried to restore it but hen I did it asked me for my itunes password that I dont remember. My phone seems to be stuck on this stage now anyone know how to get around this? Thanks
There is no way to get around activation lock, you must recover your password for the AppelID that it is locked to:
http://iforgot.apple.com
iCloud: Activation Lock -
On my iPod touch why does it only allow one earphone to play? I've plugged the ear phone kno another device and they worked perfectly fine what is wrong with my iPod
- Try inserting and removing the headphone plug a dozen or so times.
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Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that indicates a hardware problem, like a bad headphone jack.
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