I have an Iphone 6 with 16gbs, so I'm running out of room. When I go to settings, general, then about, it says I have 97 photos and 23 videos, but I have nothing in my video app and in the photos app only has 12 pictures and 1 video. Any clue what w
I have an Iphone 6 with 16gbs, so I'm running out of room. When I go to settings, general, then about, it says I have 97 photos and 23 videos, but I have nothing in my video app and in the photos app only has 12 pictures and 1 video. Any clue what would be causing this?
I have an Iphone 6 with 16gbs, so I'm running out of room. When I go to settings, general, then about, it says I have 97 photos and 23 videos, but I have nothing in my video app and in the photos app only has 12 pictures and 1 video. Any clue what would be causing this?
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Welcome to the BlackBerry Support Community.
Can you tell me the full version of BlackBerry Device Software you currently have installed? By icons on the BlackBerry smartphone, do you mean the prompt for wireless software update? In Options > Device > Software updates, can you let me know if you are prompted to update?
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I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,
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What computer do you have? -
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