I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!
I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!
SorchaH wrote:
I receive an error "Itunes cannot back up the IPhone because the back up cannot be saved on the computer".. So I tried to download and log into ICLoud but need to do this from my device..
That would tend to indicate a permissions issues on the computer.
Running an outdated version of iTunes is of absolutely no benefit.
All iDevices work with the current version of iTunes.
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i have a big problem why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help i want to update it now
Maybe here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Hello,
I just set up my ICloud account and noticed that my iPhone and Mac were not syncing or sharing information. I realized that I have each of them set up under a different AppleID. How do I delete one account so that I can get all my Apple devices on one id?
thank you!Welcome to the Apple Community.
You can't delete accounts, you can only stop using them.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
my iphone suddenly stopped working. only apple icon is showing blinking once for every 10 to 15 seconds. Itunes is not recognising my device on my lap top. I can not do anything. please help me.
How did you get the VMWare sync to work? I hate Apple at this point.
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HT1212 iPad still locked with password even after erasing the device, please help!
My iPad was locked because I forgot my password; I followed the step by step instructions to recover my iPad but it still asks me for a password to access the device even though the device should have been erased. Please help!?!
Is this how you do it?
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
Please help. Ipod on desktop but not in itunes!
Thanks for your help. I can see the ipod icon on desktop when I connect but it doesn't show up in itunes like it used to. This is only on my laptop(ibook). It works fine on my imac. Do I need to reinstall itunes? If i do will I lose all my saved music? Are there some preferences in itunes I need to adjust. Thanks for your help!
Does this document contain anything useful? Reinstalling iTunes won't erase your music library, either on your machine or your iPod.
(8499) -
I'm not even sure what to call this or how it got started on my computer. There is one finder window for firefox, and another for other programs etc. I want them all back in the same finder window, please! What feature is this which got things split up, and how do I disable it?
I am using an iMac with OS 10.6.3
Thank you.
[email protected]The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2 -
I keep my photo files on a separate external hard drive, separate from my laptop hard drive. And I want to be able to use time machine as the back-up system to back up BOTH the computer's hard drive AND the external hard drive.... and i want all of the "back-up" information contained on a separate standalone external HD. So in the end, I have a 250GB computer hardrive, a 1TB external hardrive, and I want to have a 2nd external hard drive that will be the location to store the "back-ups" (using time machine) which will be either a 2TB or 3TB harddrive.
I am in dire need of help....Yes, just make sure that they are not excluded in Time Machine.
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Recently, I did an update on iTunes on my Acer laptop. Now I can't open iTunes & I get a Runtime Error telling me C Runtime library is loaded incorrectly. I have Windows 7 64-bit. Do I need to reinstall iTunes.
Hi sungoddess69,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
Whenever I am sending a MSG from my iPhone 4s to friends who don't have I phone or I device my smiley(emoji) seen to be square to them and when they send MSG to me with a smiley my iPhone shows :-) ;-p like symbols. Please help I want to receive smiley from my friend
I think you answered your own question. As your friends phones are not iPhones, but maybe Nokia or Android the smiley will appear as a different character or box. Thew only way to fix this would be to send a basic smile using the basic keyboard so that your friends will receive it as a smile and you will when they reply. Or ask your friends to check if the phones they are using have the emoji type keyboard available and ask them to update their phones. This will show the smiley when they reply to you.
Hope this helps. -
My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.
Hi Kanemelinda8833,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Also, make sure you have signed out of your Mom's Apple ID and are signed in with your own Apple ID on this device.
Click on the link to see more details and screenshots.
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Sign out of your Apple ID on all iOS devices, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your device.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At
Cheers!
Judy -
I erased an iphone on find my iphone , so i wanted to know what happened and I erased my without a sim card and now I says I cant go on it until i put in a sim card. Did i ruin the phone please help thanks.
You did not ruin the phone, you will need a sim card to activate the phone and then connect the phone to itunes and do a restore from back up.
http://support.apple.com/kb/HT1414 -
When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!
Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.
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I have a new computer, Windows 8. My old laptop died and I used to Sync my iPad and iPhone on that device. Now I want to update, the new desktop computer states that I do not have permission. How do I change permissions to this new computer?
Did you authorize it?
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I can't connect my ipad air to my computer. It comes up with the message 'connection has timed out'. I use windows vista. Please help, I want my music catalogue on my ipad. Thanks
Have you updated your iTunes? iOS7 requires at least iTunes 11.
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