I have an iphone that i have been waiting for 50 days for orange to unlock and keep getting fobbed off with promises to sort it out, i have made so many calls and getting really frustrated now. Does anyone know what the procedure is for an unlock

I have an iphone that is locked to orange and have been waiting over 50 days now for it to be unlocked and keep getting fobbed off with promises to sort it out. I dont know how many calls have been made and am getting really frustrated now. Does anyone know how apple are involved with the unlock as  im jst not getting any answers from orange and they just keep saying they dont know why its takng so long

If it is Orange Uk then no surprises
They locked it originally and it is their gift to unlock ....usually in their own time.
This is how it should work
http://support.apple.com/kb/HT5014

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