I have an iphone with the app GOOD to read e-mails. I sync to my other PC having first updated itunes. During sync it reported that it had removed GOOD, with out asking. Any ideas?

With the iPhone, you can sync all iTunes content with only one computer. Trying to sync iTunes content with a second computer will result in iTunes erasing the content from the first computer.

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When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?

After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?

Hi Tahan007,
Check these threads out:
Cannot connect to the App Store since upgrading to Mountain Lion.
Cannot connect to App Store since 10.8.1
why is my app store sign in saying connection failed?
Also if you're running any anti-virus SW, you might try temporarily disabling it

When i try to update OS it's showing this message why? This Apple ID has not yet been used with the App Store.

when i try to update OS it's showing this message why? This Apple ID has not yet been used with the App Store.

Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario

Trying to download an app on my iPhone using the App Store. Thing popped up to accept iTunes terms so it takes me to the page I click accept and it takes me back to the app and it says it will now download. The thing to accept the terms pops up again.

I was downloading an app on the App Store. I pressed install app and it says I need to accept iTunes terms and conditions. So I click ok and it takes me to the page to accept it. I click accept and it takes me to the page where the app is and a thing pops up saying the app will download now. I click okay and the same iTunes terms and conditions thing comes up again. Over and over I accept the terms but it keeps going back saying the app is going to download but it never does.

There must be a problem with the app store right now as a number of people seem to be having this problem right now. Try purchasing it using iTunes on your computer, accept the terms and conditions there, then either sync it to your phone or download it on your phone as a past purchase (http://support.apple.com/kb/HT2519).

Having trouble updating itunes v10.5 onto XP, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." any advise?

Having trouble updating itunes v10.5 onto XP pro. " There is aproblem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. any advise?

1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed!

I am having trouble updating Itunes saying that it can't find the Itunes.msi folder how can I get it make a path for it.

I am having problems updating Itunes and it is saying that it cannot find this itunes.msi folder when I even redownloaded the installing package from the internet cause it could not find it after trying to update it from the program itself. What do I do in order for it to update or download the updated version of Itunes??

Hi, HeWhoIsNtNmd.
Thank you for the question. To resolve this I would recommend to uninstall iTunes and all of it's components. As you are receiving the iTunes.msi error, see the steps in the first article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
You will only need to process the above mentioned steps when uninstalling or updating a program and receive the .msi error.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Once you have completely uninstalled all components, download iTunes and reinstall.
Cheers,
Jason H.

I have remote locked my mac using find my iPhone app via my iPad - I am unable to enter the unlock code as the mac keyboard won't pair with the mac - I guess that will teach me for playing...any ideas?

I have remote locked my mac using find my iPhone app via my iPad - I am unable to enter the unlock code as the mac keyboard won't pair with the mac - I guess that will teach me for playing...any ideas?

Thought so - ace - find my phone really needs an unlock function. - another £40...

I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

Help
I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

If you are saying that after signing into iCloud it is telling you device is not found, it could be for any number of reasons. If the battery is dead, if the SIM has been removed, or if someone else has the phone and they have restored it, it will not be shown. Also, if you located it once and then sent a remote wipe, it disables the abililty to locate the phone with Find My iPhone.

HT1338 I have a G4 with no sound. The volume control is grayed out. Any Ideas? Thx Brian

Hello,
I just recieved a G4 with no sound. The volume control is grayed out. Any ideas? Thx Brian

A SMU rset can usually fix that.
Resetting the SMU on a PPC Mac:
http://support.apple.com/kb/HT1767
and on resetting the PMU on a Power Mac G5, G4 and G3 :
http://support.apple.com/kb/HT1939?viewlocale=en_US
http://support.apple.com/kb/HT1436

After doing a Google search, I click on a link and go to the searched web page. When I go back to the Google page using the back button the links I originally clicked on no longer show as "greyed out". Any idea what is going on with the browser?

After doing a Google search, I click on a link and go to the searched web page. When I go back to the Google page using the back button the links I originally clicked on no longer show as "greyed out". Any idea what is going on with the browser?

Type '''about:config''' in the Location (address) bar and press the "Enter" key. When you see a warning, click '''I'll be careful, I promise!''' button.
* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
-> In the '''Filter bar''', type '''browser.sessionhistory.max_entries'''
* Right click the preference '''browser.sessionhistory.max_entries''' and click '''Modify'''
* Change value from 0 to whatever you want over 0 (Default value is 50)
* click OK
-> Close the '''about:config''' tab and then Restart Firefox.
See this post:
* https://support.mozilla.com/en-US/questions/860894#answer-229574
Check and tell if its working.

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help ! :(

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !

Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

Hi,
( I search for iChat questions when I have finished in the iChat Forum)
So the menu bar reads iChat, File, Edit, View, Buddies, Video, Window and Help
There is no Buddy List open.
There is no other window for iChat open.
In the iChat Menu you only have access to Status.
Is an item ticked in the list ?
Is this a green (Available item) or Red ( an Away one) ?
Can you access the Accounts option ? (Sitll in the iChat Menu)
Is anything in here ticked ?
In the Window menu any Logged in account should appear in the list (Between the Next Chat and File Transfer items)
It would be useful to know which version of iChat this is.
If no account is ticked (iChat Menu > Accounts) or not showing in the Window Menu, plus you cannot determine the Status and you cannot access the Preferences then you need to access your Home Folder/Library/Preferences
As the Library in the Home Holder is Invisible in Lion you will need the Finder's Go Menu > Go to Folder option (you can use it in earlier OS versions if you want)
Type in:-
~/Library/Preferences
Find the file called com.apple.ichat.plist
Drag it to the Trash and Restart iChat.
This will lose all the settings in iChat that you have changed from Defaults but there is no way around this.
9:23 PM Saturday; August 27, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

TS1741 I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

Welcome to the Apple Community.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

When I try to sync my apps with iTunes this message pops up: "cannot sync apps with iPhone because the apps on iPhone cannot be determined." Any ideas?

When I try to sync my apps with iTunes this message pops up: "cannot sync apps with iPhone because the apps on iPhone cannot be determined." Any ideas? It has always worked in the past...

On you iPhone, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it one by one until all cleared
Now do a Soft reset of your iPhone:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, connect to sync and see if this resolves the issue.

I have an iphone with the app GOOD to read e-mails. I sync to my other PC having first updated itunes. During sync it reported that it had removed GOOD, with out asking. Any ideas?

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