I have an Iphone5 .. thought reported asked for help to find to find my iphone. this deactived my phone. how do i get the deactivate 'beacon' turned off?

I have an Iphone 5. I thouht I'd lost I phone in an Wal-Mart. A Wal-Mart clerk was trying to be helpful and got her Iphone and reported it lost and deactivated.
Eventually, I found the phone. It was completely cleared and the phone had a message to take it to my service provider. I spent 2.5 hours at the Sprint office. The Sprint Tech was finally told to contact an Apple Tech who said to downloand a I tunes account accout and then the phone would work .. it didn't.
There seems to be some sort of program that needs to be done to the phone itself to turn off the deactivation beacon to the phone .. help .. does anyone know how to help me???
thanks!!

To be honest it sounds like phone is locked to disabled screen and needs to be DFUed and restored in itunes.
Go to youtube and type in DFU. Watch movie and do the same and then restore in itunes. That part should not be a problem for Sprint tech if he knows anything. Or for you if you follow instructions here.
http://support.apple.com/kb/ht1414
After that Sprint may need to undo whatever they have done to blacklist.

Similar Messages

HT1689 I have downloaded missing artwork via Google images onto i-tunes but when I then connect my i-phone, how can I get the artwork to transfer across to the i-phone?

I have downloaded missing artwork, using Google images, into i-tunes. I expected this to be automatically transferred to my i-phone when I connected it but nothing happened, How can I transfer the artwork into my i-phone?

Try a reset ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.

HT1766 Hi I am trying to restore my iphone from the itunes back up and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?

Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?

Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com.

Some sites ask for adobe flash player. My IPad doesn't support it. How can I get over it?

Some sites ask for adobe flash player. My IPad doesn't support it. How can I get over it?

You could try a third-party browser app such as Skyfire, iSwifter, Puffin and Photon which 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store.

How can I get dock connector to turn off on air play. There is no longer a choice for sound to be displayed on iPad. I do not own outside speakers. Have already reset. Thanks

How can I get dock connector to turn off on air play. There is no longer a choice for sound to be displayed on iPad. I do not own outside speakers. Have already reset. Thanks

Slow, intermittent. Sometimes bootable sometime not. Odd behavior.
Sounds to me like a classic case of your HD failing.
Your SMART status may still show verified, with no errors on the Apple Hardware Test, Disk Utility shows no problems on Disk Repair- this is of no help.
I trust you have a good back-up and a bootable clone.
http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/

I have a 3G and thought it was backed up on my phone cant find i also backed up to cloud how do I get the info

I have a 3G and thought it was backed up on my phone cant find i also backed up to cloud how do I get the info

Welcome to the Apple community.
Unfortunately, I don't fully understand your question, but gather it is something to do with a backup in iCloud. The part that I don't understand is the iPhone 3G is not capable of running iCloud. Am I missing something here.

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

Hi Bev,
Thanks for the the email - I understand now.
I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
sure when I can start downloading the other APPS as they don’t seem to be updating on my current Creative Cloud account app display. It still shows my old configuration
of products (i.e. Photoshop etc) and my ‘activity stream’ relates back to 9 days ago.
Please let me know how to get my new order activated.
Thanks
Kevin Bartley
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]

I just got a macbook air and I noticed their is no place to put a cd. I have all of my music on my ipod, but not all of it was purchased through itunes. How do I get the rest of my music on my computer?

I have all of my music on my ipod, but not all of it was purchased through itunes. How do I get the rest of my music on my computer?

Use a third-party utility such as Phone to Mac - Pod to Mac.

I can't change any information for any songs in my library, everything is just greyed out. How can I get the ability to edit my song information?

I can't change any information for any songs in my library, everything is just greyed out. How can I get the ability to edit my song information?

I found one other way to do it. I just deleted them all out of my iTunes library. Now I can re-import them from Window's My Music file with the original artists' names intact.
Thanks for your help, Matt!

After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again

After purchasing the Photoshop cs6 update for my Mac, the download page says for "Windows". Will this still work? How do I get the right download without purchasing again?

no.
you need the update for a mac, not windows.
Product updates

How do I get the restriction pass code off ? I have forgotten the code.

How do I get the restriction pass code off ? I have forgotten the code.

I think you mean a restore to factory defaults/new iPad. See:
iTunes: Backing up, updating, and restoring iOS software

HT4623 My daughter update my iphone using her itunes acct., which caused all her apps to download onto my iphone. Now when it asks for my password it has her email address instead of mine. How can I fix the problem?

My daughter was updating her iphone to the iOS6 and everything went great. So, she was going to update mine. She used her itunes acct. instead of mine and it downloaded all her music and apps onto my iphone. Now when it asks for me to enter my password, it has her email address. How can I fix this???

plug your iphone into your computer with your itunes account signed in to update it, (if you want your own apps ect.) if all you want to do is change accounts signed in on the iphone than simply open settings and scroll down until you see itunes and app stores touch the apple id tip top and signout, sign yourself in. any apps she has "purschased" that you have not.. i imagine will just cease to work.
if you both share the same contacts, it won't be a big deal, however if you have work and her shcools numbers ect, and she just has mom/dad/buddies you may have double numbers and apps and what not by doing this, so if it does become a mess.. just get on itunes log into your account by clicking the store menu in itunes and going down to the account id on the bottom of that menu and just restore your phone.

Who is the Imbecile incharged of Fox 5, who created it incompatible with gooble toolbar? I have over 50 bookmarks in my google toolbar that I can not access with my Mac desktop. How do I get the Old firefox. Otherwise I am going somewhere else.

Who is the imbecile that is in charged of Firefox 5, who created it incompatible with Google's toolbar . I have over 50 bookmarks t I can not access. How do I get the old Firefox toolbar that is compatible with Google's toolbar.

Who is the imbecile that is in charged of Firefox 5, who created it incompatible with Google's toolbar . I have over 50 bookmarks t I can not access. How do I get the old Firefox toolbar that is compatible with Google's toolbar.

I'm using migration assistant to transfer files from my wife old net book to new mac air and the pc dropped out during transfer. Pc now says waiting for mac to connect and has is stuck at transferring information. How do I get the process to continue?

I'm using migration assistant to transfer files from my wife old net book to new mac air and the pc dropped out during transfer. I started up migration assistant on the Pc again and now says waiting for mac to connect! New MacBook Air is stuck at transferring information. How do I get the process to reconnect and continue?

Whew, good luck!
What version of OSX is on the older one?

HT5624 ipad is asking for passcode ive been putting wrong one in now it says disabled how do i get back on it

put in updates and now is asking for passcode ive been putting wrong one in and now its disabled

recovery mode
open itunes on computer
plug cable into computer not phone
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

I have an Iphone5 .. thought reported asked for help to find to find my iphone. this deactived my phone. how do i get the deactivate 'beacon' turned off?

Similar Messages

Maybe you are looking for