I have an Ipod 4 and when I try to update my Ipod it says make sure your network settings are correct and your network connection is active.

I have an IPod 4 and when I try to update my IPod it says make sure your network settings are correct and your network connection is active. How do I make it update?

Are yo getting a network timeout error?
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

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    Hi Everyone, been struggling all day to restore my settings on my ipod, as my little brother has put a restriction password in place and made me not able to get into Safari, iTunes, Camera which I really need. I have tried everything, resetting my proxy settings, turning off the firewall, changing my network location, ran diagnostics. Everything seems fine on that, I post below my results. I also tried restoring from the device, but with the restrictions code in place I can not do so. And everytime I am dowloading the software update before the restore it comes up with 'Make sure your network settings are correct and your network connection is active, or try again later'. I have been using google for ages and am not sure what I have missed.
    I am using Windows 7 with an Acer Notebook.
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    Acer Aspire One 753
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
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    WebKit accelerated compositing is enabled.
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    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics
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    Network Adapter Information
    Adapter Name:     {E1CB97AA-CDFF-4C43-8F63-658D7E70A39F}
    Description:     Intel(R) Centrino(R) Advanced-N 6205
    IP Address:     172.16.42.14
    Subnet Mask:     255.255.255.0
    Default Gateway:     172.16.42.1
    DHCP Enabled:     Yes
    DHCP Server:     172.16.42.1
    Lease Obtained:     Fri Apr 05 19:01:59 2013
    Lease Expires:     Fri Apr 05 20:01:59 2013
    DNS Servers:     172.16.42.1
    Adapter Name:     {44D6CC7B-1F1E-4F26-BBB8-18F98A868E2B}
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    Subnet Mask:     0.0.0.0
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    Lease Expires:     Thu Jan 01 11:00:00 1970
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    Online:          Yes
    Using Modem:     No
    Using LAN:     Yes
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    iTunes is enabled in Windows Firewall.
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    Hi Diesel vdub,
    Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes.

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    when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

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  • What do I do when it says "make sure your network settings are correct and your network connection is active" when I am trying to update or restore my ipod?

    What do I do when it says "make sure your network settings are correct and your network connection is active" when I am trying to update or restore my ipod?

    Are yo getting a network timeout error?
    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

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  • When updating my devices, I get the following message:  There was a problem downloading for the iPhone.  the network connection timed out.  Make sure your network settings are correct and your network connection is active or try again later

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    This is common and there are literally hundreds of posts about this exact error.
    Temporarily disable any Anti-Virus and Firewall software on the computer.

  • TS1814 My phone doesn't have enough GB to update directly and when I Go to ITunes an error window comes up to tell me make sure my network settings are correct and active? How do I fix this to upgrade my phone .

    My phone doesn't have enough GB to update directly and when I Go to ITunes an error window comes up to tell me make sure my network settings are correct and active? How do I fix this to upgrade my phone .
    <E-mail Edited by Host>

    Hi Diesel vdub,
    Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes.

  • When trying to sync to upgrade I get a message "Ipad software upgrade server could not be contacted." Then next message "Make sure your network settings are correct and your network connection is active or try ag

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