I have an ipod 5 (IOS8) and two days ago my ipod died and when I tried to on it after charging it would turn on to the apple symbol and after about 5 minutes it would shut off. Another problem is that i also have a jammed home button.
I have an ipod 5 (IOS8) and two days ago my ipod died and when I tried to on it after charging it would turn on to the apple symbol and after about 5 minutes it would shut off. Another problem is that i also have a jammed home button. Is there anyway i can fix my ipod?
Try:
Turn on without Home/Power Button
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For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
rosiefromballarat wrote:
my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
I do not believe that your parents will go "spastic" because your iPod was stolen. I'm thinking that you jailbroke it yourself. Am I correct? -
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Tammie -
I have tried all methods of resetting and it still does the same thing. iTunes does not even recognize the phone. Any ideas on the issue?
Hello Breanneg,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
Best of luck,
Mario -
Hello,
I have had my MacBook Pro since February/March of this year. It has been working fine, up until this past week.
It froze on me one day, and I couldn't not do a force quit or anything so my only option was to hold the power button until it shut off.
It then reboots and it stays on the apple load up screen for hours. I then read the manual and tried the disk utility and it couldn't verify or repair my disk until after the sixth try.
Once I did repair it, I rebooted and once again I had the start up screen for like a day, until I just finally resulted in an erase install.
The erase install failed the first two times, and finally worked the third. My computer was doing fine for a day, I was reinstalling apps that came with the Applications disk.
Upon using software update to get the latest Snow Leopard Update 10.6.8 that is used to prepare for the Lion OS X Update, it downloaded, but after about two hours, the install failed, and none of the updates installed.
It told me to restart, and once I restarted my computer yesterday evening, it is STILL currently sitting at the apple load up screen. STILL.
I do have the Apple Care for four years, and I was trying to see what all could happen before I have to ship it off. I am a college student, and this resulted in me losing all my papers, work, and things that I've done so far, because I was unable to back up files.
I thought buying a Mac was a great choice because things like this usually don't happen! But I guess not!
Can anyone PLEASE help find a solution to this?Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?! -
i hooked it up with hdmi cable - doubled checked all connections - connected power cord - set tv to HDMI input - the apple tv comes on and the apple logo shows up - after about 2 seconds signal is lost from the apple tv - the tv screen displays "no signal" - the power light on the apple tv remains on - i've reset and restarted but the same thing keeps happen - the logo shows up then disappears and all signal is lost to the tv
Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?! -
My iPhone when powered off does not receive SMS texts when powered back on.
I went to Apple they said everything in the phone is fine. I went to AT&T and they did their testing and told me to go to apple.
AT&T and Apple recommended I reset network settings and problem persisted. Then I was recommended to reset all settings and same problem. I was then recommended to restore my phone and set up as new and had the same problem. I received a new SIM card and that did not solve it. With AT&T they put my SIM card in another phone (android phone) shut it off and turned it back on after a while and I received the text. So I thought it was the iPhone that was bad. I ended up getting a replacement and still the same problem. So any ideas? I think it's an iOS 7 problem with iPhone 4.I have this problem too, on an Iphone 4. I'm in the UK running IoS 7.0.4.
My network (Virgin) also told me to reset network settings which didn't work.
My bank, who I talked to because I'd missed there texts, said they'd had this reported by a number of people, and been told Apple it was a fault with Iphone 4 and 7.0.4.
I can point to about 6 or 7 threads talking about this exact problem, with a lot of people clicking 'I have this question too'
Any advice gratefully received, or if anyone has heard any news from Apple about this issue. -
I recently updated my iPod touch software and I have been a happy apple user for years but today I updated and my back-up file was corrupted by the end of the process making me lose all of my music and apps. I know that the apps are easy to get back but I have spent $100s if not $1000s of dollars on music in the iTunes Store and now there is no way for me to get ANY of my music back other than what I have locally on this computer. Does anyone know anyway I could get my music back or will Apple give me any credit for all of my music that I purchased? This is very frustrating and now I don't have any music. Thanks Apple.
If you are in the U.S., then you can get the music back, just like apps.
It is your responsibility to backup your music and to make sure that backup is good. How is it that you have come to believe that your failed backup is Apples fault? -
HT201412 Ok my iPod 5 will no turn on past the Apple symbol.
And it won't be a year till April. It was working like a week ago. What is causing this?!?!?!?!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My mac will not power up even though it is fully charged. It only happens occasionally and when I try to power up after about 10 minutes it comes to life but has 6 or 7 windows that I have to close in order to open up my browser.
1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
3. Start up in Safe Mode.
http://support.apple.com/kb/PH11212 -
My apps keep shutting off? Why?
Abooth3-
If you double-click your Home button from the Home screen, a row of recent Apps will line up along the bottom of the screen. Press and hold on one of them until they start to wiggle. A red minus sign will appear on each. Touch the red minus sign of each to remove them all from the list. That also stops an App from working, if it is one that runs in the background.
See if that helps. If not, try resetting (rebooting) your iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred -
Two days ago Mail stopped sending my emails.
Two days ago Mail stopped sending my emails. I am using OS 10.10.2. Connection Doctor shows the connections as green. I can send from my iPhone in iOS, but from my Mack Book Pro, nothing sends. What changed? How do I fix this. I get an error message saying "The identity of smtp.cox.net cannot be verified. The certificate for this server is invalid. … When I ask it to connect anyway, or try the send again, I get a second message saying "Cannot send message using server smtp.cox.net… Authentication required."
Connection doctor says "Connection to server succeeded; login not required."
How do I fix this?This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
If that's not what you see, post the contents of the window. -
iphoto wont open,keep getting Alert:The photo IMG_3515.jpg could not be opened,because the original item cannot be found. It opened fine two days ago. Any suggestions? iPhoto 9.3.2
No changes were made. I saw in one of the threads where someone said to repair the database(which didn't work) or Rebuild the database(which did work). Thanks to one all for the support.
WP
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