I have an ipod classic. I am able to download songs onto the pc but am no longer able to sync to my ipod - not happy :( If i want help from apple I have to pay £25 just to talk to somebody!!

I have an Ipod classic. I am able to download itunes onto my pc but am unable to sync them to the ipod anymore. Can't get onto the diagnostics 'thing'

Hi Feelingcheated,
Restoring your iPod makes it return to factory settings, making it work like a completely new iPod, thus deleting all media, including music, photos, videos, movies etc., and any files you may have stored on it whilst using it as an external hard drive in disk mode. It will only delete files stored on the iPod, so if you have 'Song A' on your iPod and in your iTunes library, when you restore the iPod it will be deleted from the iPod but will remain in your iTunes library.
Music ripped from CDs should also remain in the iTunes library, but just in case, right click the songs you ripped (press shift to select more than one song) and click on 'Show in Windows Explorer'. Then, copy the music files from the folder in Windows Explorer to a folder in another directory, (eg. Music), to make a backup. Though this is not necessary, I recommend it as iTunes can be unpredictable at times. Purchased music can always be downloaded again, but it shouldn't delete itself.
If your whole music collection is on your iPod again you could try pressing the 'Sync all music' button in iTunes in the iPod directory, which should automatically sync all playlists and songs like it used to, but it might not work. In the end a restore should help but bare in mind that you might have problems syncing music in large quantities again, so be prepared to methodically add more songs like explained in the other post. Hope this helps.
Good Luck,
Stefan

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I have an ipod classic. I am able to download songs onto the pc but am no longer able to sync to my ipod - not happy :( If i want help from apple I have to pay £25 just to talk to somebody!!

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