I have an Ipod Nano 3g I can't put music on..
Hey guys.. I've had an Ipod Nano for, I think, about 5 months now. I however havent managed to put any music on it yet... I can't get Itunes installed, it seems like my Apple Software Update program is causing all of this. I've tried everything to install it, but all I get is:
The function you tried to use, is located on a networksource that's out of reach. Press OK to try again or type in the space below a different path with the installationpackage AppleSoftwareUpdate.msi
So whatever I try, I can't remove it (gives the same error) or update it. And it seems like that without this program, I can't install Itunes either..
Does anyone know what I can do? Cause I really want to use my ipod!!!!
Thanks in advance,
I think it's QuickTime player causing the problem, when I try to open it I get the windows error that an error has occured
Let's try swapping out your QuickTime again, taking a few extra explicit precautions this time.
Head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now download and save a copy of the latest standalone QuickTime installer to your hard drive. (We'll run the install from there rather than online.)
Latest Quicktime Installers … get the one that doesn’t mention iTunes
Switch off antivirus and antispyware applications prior to the install. Start the install by doubleclicking the QuickTimeInstaller.exe.
If that install goes through okay, restart the PC and try launching iTunes again. Does your iTunes launch properly now?
(If you get an error message on the QuickTime uninstall or standalone reinstall, let us know what it says. Include error message numbers if you're getting any.)
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Ok, so I had been trying to add some songs, and it kept giving me an error message. Annoyed, I unplugged it, WITHOUT EJECTING, if that means anything, and now it blatantly says I have no songs. In iTunes it says I have my songs on there, and when i opened it's files, the music was where it usually is. I opened the "memory usage" tab in my nano to see what it listed it under, and it just says it's "other", but iTunes still lists it as "Music". Any idea on how to fix this? I tried playing songs on iTunes from the nano, and I've tried resetting it, but it still doesn't work. Is my iPod eternally broken, or what?
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Howdy Lumagofe,
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Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
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