I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?

Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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I have an iPod Nano 7th generation, and I keep getting an error saying that iTunes could not recognize my device. I have tried nearly everything,except I don't have admin rights on the computer, and really need help.

I've tried a lot to get it to work, even using a new charger and putting it into Disk Mode. I really need help. Can anyone give me some advice? Thanks.

Hi Dawson777,
Thanks for visiting Apple Support Communities.
It sounds like you're receiving the message "An iPod has been detected, but it could not be identified properly" when you connect your iPod nano to your PC. You have tried some good troubleshooting steps already, and you may want to review the additional steps in this article:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Best Regards,
Jeremy

HT1473 Whenever I try to add music to Itunes, my computer locks up. This never happened until I update itunes to the latest version. How do I get around this?

Whenever I try to add music to Itunes, my computer locks up. This never happened until I update itunes to the latest version. How do I get around this?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I just recently updated my iPod Nano 7th Generation, and, after the upgrade finished, my iTunes library, playlists and all, vanished. How can I restore the playlists and songs to iTunes?

I updated my iPod Nano 7th Generation, and it wiped my iTunes library. I no longer have my playlists or movies. I was able to recover my music, but the many, many playlists I had, I could not recover. Is there any way I could recover them?

Hello apbvieira,
It sounds like your iPod Nano is not recognized in iTunes anymore after a recent update. I recommend the following article to help you get that in order named:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
1. Start with the iPod Troubleshooting Assistant
If you haven't already done so, use the iPod Troubleshooting Assistant that applies to your iPod. This will often solve your issue.
If you're still experiencing the issue after going through each of the steps in the assistant, continue with the steps below in this article. The most likely solutions are listed below (for both USB and FireWire (IEEE 1394) iPod connections). Check each section starting from the top of the list to see if that is what's keeping your iPod from appearing.
Note: To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
This step will get you started, but there are additional steps in the article if you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work?

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????

You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
B-rock

Just recieved ipod nano 7th generation and when plugged in to computer it is not registering on computer or with itunes

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Darlene

Hi Darleneann8,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod nano not being recognized on your PC:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
I hope this information helps ....
- Judy

After updating itunes to the latest version it will now not open. I have tried reinstalling the programme, rebooting and all other suggestions, to no avail. this not the first time I have had issues with itunes. Frankly I find it completely unacceptable .

I recently updated itunes to the latest version and now the programme will not open.
I have tried all suggestions such as reinstalling the programme, rebooting you name it, nothing.
This most frustrating and completely unacceptable, especially when a company such as Apple touts itself being the leader in music technology yet does not respond directly to questions about faults in their system, but prefers to leave to disgruntled customers to try and sort it out amongst themselves
This not the first time I have had frustrating problems with the Apple system. Perhaps someone could suggest a more reliable system to switch to. Someone with a better troubleshooting system.

Going all the way back to Firefox 3.0.5 is shear foolishness, it is 14 security versions behind the last 3.0.19 release. And that version is missing at least a dozen security updates that were applied to the 3.5 and 3.6 versions after support for 3.0.x ended.
If you are not happy with Firefox 4, you should have installed Firefox 3.6.17. That is very similar to the 3.0 and has all the security fixes that have been released since support for Firefox 3.0.x ended last year.

HT201413 I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the sign that says this application has failed because MSVCR80.dll was not found.

I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks

Click here and follow the instructions.
(98724)

I have an iPod nano 2nd generation and I want to download the songs I have on it to my new computer, as my old one crashed with all the songs on it. I also got a new iPod and would like to transfer the old songs onto it. How do I do this?

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Ok so sorry for clogging the community!! I figured it out - you have to copy your videos into itunes manually. I did that, synched and all good!

I have bought 4 new songs on my ipod touch directly from the itunes app, then i tried to sync my ipod to my laptop after updating itunes to the latest version. my ipod will now no longer sync, what should i do?

i have bought 4 new songs on my ipod touch from the itunes app, then i tried to sync my iod to my laptop after updating itunes to the latest version. My ipod will now no longer sync, what should i do?

- Try moving the backup file to a safe location so iTunes has to create an entire new one.. It is locate here and you may have to have show hiddn files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
- Also try here assuming a PC. The link provides a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.

I have my ipod nano 5th generation and when i plugged it to my computer it is recognized but i cant do anything. On the ipod all i can see is a black screen with the apple sign! How can i fix this?

I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?

Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling

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There are a few ideas in this article on how and where to look for missing iTunes media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Hope this helps!
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Good afternoon, I would like some information I have an ipod nano 6th generation and has the same one-year warranty is only 2 months of use, and it fell down and broke the glass of the display, I called technical assistance in Brazil and informed me that

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Thanks in advance.

yes agree, plus a multinational seeing a product and has no technical assistance to do the maintenance then it's no use I buy a new product if it is damaged I will always be because it has no prejudice in this maintenance.
sorry but even more products coming from China to Brazil in technical assistance.

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You need to be using a Mac OS X version at least as new as the one given in the device's original system requirements.
(74595)

I have an ipod touch 4th generation and when i get on facebook or a game it'll turn black and bring me back to my home screen, why?

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See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?

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