I have an ipod shuffle 2nd generation. It is not showing up in itunes -tried restart, software updated What can I do

So frustrated, I have 4 ipod shuffles 2nd generations and I can't get itunes to recognize any of them. My software is 10.6.3 I have restarted. Plugged in the ipod usb first, then docked and turned off, then turned on. Changed USB ports, made sure the software is updated. HELP!

A couple of things that worked for me.
1. Download and run Apple's iPod Reset Utility:
http://support.apple.com/downloads/iPod_Reset_Utility_1_0_3_for_Mac
2. If this gets the Shuffle visible in iTunes, go into the Settings for the iPod and enable Disk Usage.

Similar Messages

TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???

Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod".

HT1481 ipod shuffle 2nd generation, does not show up in window when plugged into itunes. Also, does not charge(no light comes on).

I have a ipod shuffle (2nd generation) that won't light up when plugged in to the power adapter. I have only used it a few times since I purchased it years ago. Also, when I plug it into my computer with itunes running, it isn't recognized at all, as in nothing happens when I plug the usb cable with ipod attached and on to it. Any help would be much appreciated.

but there is another unspecified error.
What is that error?
Are you sure she has a Shuffle? You mentioned a Sad Face.. that would indicate that the iPod has a display, which a Shuffle does not.
B-rock

IPod Shuffle 2nd generation HELP NEEDED !!!

I have an iPod shuffle 2nd generation, the years suppoort is up and apple have done their best to drop me when all I really need is some technical know how not a huge overhaul of my iPod shuffle! And so here I am my last resort to try and sort this very frustrating issue out.
Basically I loaded my suffle with songs and gave it to my girlfriend as a gift. We plugged it into the car (via usb) worked fine also the HD ready TV via the usb docking bay it comes with no problem!!! Sounds lovely so far, but alas the gadget was loved but not the music.
So we plugged it into my girlfriends laptop, loaded with music in iTunes (latest version). Synced it with this pc and reloaded the music from her laptop. Sounds easy so far but from then on it wont play in the car via usb or the TV!!!! This is so annoying and frustrating so typical of apple in my opinion! I have reset and restored the device umpteen times via iTunes even downloaded the restore software and ran it as an XP proggy as apple hasnt updated it to later versions of windows and still it wont work. The car says its an empty USB yet it plays fine in the car via the 3.5 jack but of coarse we loose all the functionality of the built in car audio control on the wheel etc! And using the device by taking eyes of the road could be disatrous for the misses! The TV shows iTunes folder, Music folder even 3 extra folders F0,0 F01 and F02 but all are empty according to it! But in iTunes obviously the shuffle is full and loaded and it plays fine via the jack plug!
And so can anyone help shed light why it worked fine through the USB bay supplied with the iPod in the car and the TV until we reassociated with another PC with latest version of iTunes installed. Can this be fixed! Or is it yet another Apple annomoly never to be fixed and brushed under the carpet of rotten cores!
We both run latest version of windows 7 ultimate with latest version download from apple of iTunes.
Sincerely!
Bhu

hi MissErin!
the best place to start with that message is here:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
but if you run into the complication where TweakUI doesn't show My Music as an option, try:
Nigel Carpenter: re: Itunes problem
love, b

Ipod Shuffle 2nd generation OneClick Problems

Hi
I have an ipod shuffle (2nd generation) and have downloaded the OneClickDigital media manager from the App store.
This has allowed me to check out audiobooks from my library... and they download to this program and I can play them there....that much is working.
The problem is that when I "download/transfer" the audiobook I get an error message that I can't seem to resolve. It says "iPod music is not manually managed....Please check the "Manually manage music and videos" option for your device in iTunes....IMPORTANT: All existing content on the device could be deleted by iTunes by checking this option".
Now here's the problem. There seems to be no "summary" tab for the ipod shuffle (2nd generation). The response I got from OneClickdigital says "Unfortunately, we are not aware of another way to manually sync music for specific devices other than the Summary tab Options settings. We do recommend that you contact Apple support directly in regards to questions specific to your device."
Any ideas?
Cheers
Tracy

I have the same problem with my ipod.
It doesn't flash any lights and ive tried all of these ways too.
Ive had it for less than a year and I won my ipod so I dont really know if i can go to the apple store and they'll fix it for me.
**Also would they do it or would I have to pay, and have the box, and papers?**
Because I don't have the cover box, but i have the clear plastic box w/ the white plastic holding that but not the cover box(i dont even remeber if there was a box over the white palstic thing).And i dont have a receipt because i won it, but i have all the other papers that were in the clear box itself even the stickers and everything.

HT1510 What are signs of needing a new battery for an iPod Shuffle 2nd generation?

I have an iPod Shuffle 2nd Generation that is about 4 years old. Sometimes it won't turn on, charge, and even not show up on my computer when it's plugged into it. I put it on the charging dock and sometimes the light won't even come on showing that it's charging. Could that be the battery or the iPod itself??
I hope someone can help me!! I am severely lost without my music!!!!!!
Thanks!

Did it previously work properly and reliably with this computer? If it did, and it does not now, and nothing else has changed, such as connecting new USB devices to the computer, or using the shuffle through a USB hub (instead of connecting it to a direct USB port on the computer), then it may be a problem with the battery. A 2nd gen shuffle would actually be about 5 or 6 years old at this point.
If you have connected new USB devices to the computer recently, as a test, you may want to try shutting down (powering off) the computer and disconnecting all USB devices (including any hub), except standard keyboard and mouse (if used). Then start up the computer, run iTunes, and connect the shuffle to a direct USB port on the computer. Is there any difference?
If this is a new computer, it may be something else. Please post back...

IPod Shuffle (2nd Generation) problem

I have an iPod Shuffle (2nd Generation). After charging, when I press 'play', the green light flashes, followed by the orange light, green light, orange, etc. (three times) and it won't play...any ideas?

The altenating colored lights mean that the Nano's buttons are disabled. You must press and hold the Play button until you see the orange light followed by three flashes of the green light. See this article for more information on what each of the status lights mean when you are using your 2G Shuffle.
iPod shuffle (2nd generation): Understanding status light behavior
B-rock

My ipod shuffle 2nd generation is charging but not starting.

My Ipod shuffle 2nd generation 4 yrs old is charging when i connect it to the computer it blinks orange light then when i eject it, it shows green light. But afterwards when i start it nothing happens. It used to work very nicely before but now Its doesnt respond at all. I have reset it several times. Ipod software version is 1.0.4 and i use it in latest itunes. Please help.

That most likely problem is that the iPod's battery is worn out and not able to hold a charge anymore. So, it appears to charge while connect to USB for power, but a few seconds after it is disconnected, it goes dead.

Can a ipod shuffle 4th generation be compatible with an ipod shuffle 2nd generation?

i have a ipod shuffle 4th generation and bought an ipod shuffle 2nd generation charger that can be plugged into an computer/laptop. i plugged both together but nothing pops up upon the computer saying that the computer is sync with the ipod or saying its charging. i was wondering is there something wrong with my ipod shuffle or maybe they arent compatible?

You can't charge and sync a 4G Shuffle with a 2G Shuffle cable.
B-rock

Can I still purchase a charger for ipod shuffle 2nd generation

I lost my charging port for my ipod shuffle 2nd generation. Can I purchase a replacement?

That's the USB cable with a "mini-dock" at the iPod end? If so, I don't see it listed at the Apple Store, but it looks like this
http://www.amazon.com/Apple-shuffle-Generation-Discontinued-Manufacturer/dp/B000 IK5Z8E
There are third-party replacements that cost less. Some have the little dock and others have just the connector, for example
http://www.amazon.com/eForCity-Cradle-Insten-Charger-shuffle/dp/B0062GM216
http://www.amazon.com/Fosmon-Charger-Adapter-Shuffle-Generation/dp/B00DP7JEIE
NOTE: The USB docking cable for the current 4th gen shuffle has a different connector that does not work with the 2nd gen shuffle. So make sure the product you get is described as being for the 2nd gen shuffle.

Unresponcive Ipod Shuffle 2nd Generation

My Ipod refuses to charge 60% of the the time. IT will not sync and it it never shows up in "My Computer." It has been like this since i got it 3 weeks ago. How can i help it conect and put new music on it?
Ipod Shuffle 2nd Generation Windows XP

Have you tried the new shuffle restore utility:
http://docs.info.apple.com/article.html?artnum=305204
iMac Mac OS X (10.4.9)

Ipod shuffle 2nd generation not showing up in itunes

ipod shuffle 2nd generation not showing up in itunes and when in its dock blinking orange.

I believe blinking orange means the iPod shuffle is in use by the computer (in some way). That's actually good, because it means it is at least recognized as being connected to USB.
If you have not already, be sure to try shutting down the computer completely (power off), with the iPod NOT connected. Also, follow this procedure to reset the iPod shuffle.
http://support.apple.com/kb/HT1655
Turn on your computer. Run iTunes. Connect the iPod shuffle.

Problem with my ipod shuffle 2nd generation

My ipod shuffle 2nd generation was fully charged and is able to sync with my computer but when i turn on nothing happens it does not blink and no music came out what should i do?

It's not good to store a rechargeable lithium-based battery completely discharged for an extended period. The chemicals that make the battery work will age in a way can make the battery incapable of holding a charge. Since that's a 2nd gen shuffle, it's been sitting unused for about six years. I have a 2nd gen shuffle, and it still works well, but I've charging and discharging the battery at least once each month through normal use.
You may be able to have the battery replaced, but the cost (parts and labor) is likely to exceed the price of a brand new 4th gen shuffle (about $50).
If you are good a fixing small electronic devices, this web site has repair manuals
http://www.ifixit.com/Device/iPod_Shuffle_2nd_Generation
(It's not designed to be taken apart by the user.)

Problem with iPod Shuffle 2nd generation

Hi,
Today I tried to start my iPod shuffle 2nd generation, but it didn't show up in iTunes. I didn't use my iPod for a long time, however I tried to listen to music and everything was just fine. Only when I tried to sync. with iTunes it didn't show up. I followed all the instructions on Apple.com such as reset the iPod, load the battery to full, restart my computer, but nothing worked. I do have the newest version of iTunes.
I have the newest iMac, running with bootcamp Windows 7. This must not be a problem, because I also sync. my iPod 3rd generation just before trying to sync. my iPod 2nd generation and the iPod 3rd generation worked just fine.
Does anyone have any idea what I'm doing wrong or how to get my iPod 2nd generation to show up in iTunes again??
Thanks a lot!

Thanks, that was just it. I used my 3G iPod shuffle connection cable to sync. with my 2G iPod shuffle. Strange that it is impossible to connect the same product, while it is possible to connect the iPhone with older connection cables to iTunes without any problems.
Also strange that I couldn´t find any information about this on the Apple website. Thanks anyway!

I have an ipod touch 2nd generation.I want to purchase games from the app store like Temple Run but it says I can't.Is there a way to update this ipod?

I have an Ipod Touch 2nd generation. I bought a Itunes card and when I went to add game apps(like Temple Run) to my Ipod it said I couldn't.Is there a way to upgrade this ipod without having to buy a new one to be able to play the games?

You can update it to 4.2.1
Open itunes, connect ipod. If there is an update available, then it will prompt you to update.

I have an ipod shuffle 2nd generation. It is not showing up in itunes -tried restart, software updated What can I do

Similar Messages

Maybe you are looking for