I have an iPod touch 2nd generation and my touch screen doesn't work, at all. What should I do?
I have an iPod touch 2nd generation and my touch screen doesn't work, at all. What should I do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I say not worth it for a 2G
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more. Again, likely not worth it for a 2G
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
Similar Messages
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I have an iPod nano 2nd generation and I want to download the songs I have on it to my new computer, as my old one crashed with all the songs on it. I also got a new iPod and would like to transfer the old songs onto it. How do I do this?
Ok so sorry for clogging the community!! I figured it out - you have to copy your videos into itunes manually. I did that, synched and all good!
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Hi there. There is a software Radio Javan that I had installed before and worked . But it is about a month that it can't be opened. I removed it once and installed again but doesn't work again. What should I do?
As when there is a problem with any other software, contact the software developer for the app.
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Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod". -
So frustrated, I have 4 ipod shuffles 2nd generations and I can't get itunes to recognize any of them. My software is 10.6.3 I have restarted. Plugged in the ipod usb first, then docked and turned off, then turned on. Changed USB ports, made sure the software is updated. HELP!
A couple of things that worked for me.
1. Download and run Apple's iPod Reset Utility:
http://support.apple.com/downloads/iPod_Reset_Utility_1_0_3_for_Mac
2. If this gets the Shuffle visible in iTunes, go into the Settings for the iPod and enable Disk Usage. -
I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.
That symptom is covered here:
iPod touch: Hardware troubleshooting -
Hey Guys, I have Ipod Touch 2nd generation and it needs to be upgraded to iOS 4.3 but the music isnt on my computer. I don't want to loose the music but I really want to upgrade it. Help!
That iPod can't be upgraded past 4.2.1.
(71930) -
I have an iPod Touch (2nd Generation) and it's running iOs 4.2.1.
Is there any way I could update it to iOs 4.3 or later? With 4.2.1 theres no good games nor apps to use! If I go to an Apple store could I update it? At my school we use iPod touch (2nd Generation) and it's updated to iOs 4.3.
"Is there any way I could update it to iOs 4.3 or later? "
No. Sorry.
"f I go to an Apple store could I update it? "
Still no.
"At my school we use iPod touch (2nd Generation) and it's updated to iOs 4.3."
No it is not. This is not possible, Ipod touch second gen cannot run anything higher than ios 4.2.1 -
I got an ipod touch 2nd generation and was wanting to know if there is any more ios updates if i only have ios4.2.1 and if so how would i update it and if you can help me i would greatly appriciate it, thank you.
No, there aren't any more updates.
(89666) -
I tried to restore my ipod touch 2nd generation and now it won't sync to itunes. On the screen is the USB end of the cord and the iTunes logo over it.
I have turned it off and on, held the off button down and the select button down but it still comes up with that picture on the screen. Have I broken it?
Please help.
MimiIt means the device is in recovery mode. You'll need to reconnect it to iTunes and restore it again.
You may need to connect it in recovery mode manually using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
i just bought this ipod touch 2nd generation and te wifi is greyed out ive tried resetting and looking for airplane mode but its not there any help please????
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
I have an ipod nano 2nd generation with a non responsive click wheel
I have an ipod nano 2nd generation with a non responsive click wheel. I have fully charged it tried resetting it and on two different computers with the latest iTunes I have restored it with the latest firmware then moved it to hold and off hold held in the menue button and select button for 10 seconds but all I get is a screen where I select the language but cant get any response from the scroll wheel.
The hold button is working (I see the lock icon go on and off) I have done the restore procedure and then reset many times but no good I am wondering if I should open it up and disconnect the battery for 30 seconds.
I would appreciate any advice thanks in advance. (This is my Daughters ipod mine is an 8 gig one.)You need a newer model iPod, a 4G or 5G. The 2G can only go to iOS 4.2.1
-
I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????
You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
B-rock -
I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?
Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling
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