I have an ipod touch 3rd gen and just reset to give to a child, it is now stuck on 4.2 and won't allow upgrade, please help

I have an ipod touch 3rd gen I am giving to my daughter, I reset it to sync it with her itunes account and now it is stuck on OS 4.2 and won't update beyond that.  None of the apps that used to be on it (I tried to add them) will load due to the old version of OS.  Can I force an update?  Please help.

Are you sure it's a 3rd generation Touch? If it has Model No. A1288 etched into the back casing, it's a 2nd generation, not 3rd. The 2nd generation Touch cannot be updated beyond iOS 4.2.1.
(The 3rd gen Touch has Model No. A1318 etched into the back casing.)

Similar Messages

  • HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click  check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

    Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click  check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

    You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
    http://support.apple.com/kb/HT2052

  • I have an iPod Touch 3rd gen and while it is recognized by my laptop with Win 8.1, it won't sync with iTunes.

    I have an iPod Touch 3rd gen and while it is recognized by my laptop with Win 8.1, it won't sync with iTunes.  It worked fine while my laptop had Win 8 but after the update, it quit syncing.  Strange though, I downloaded an app directly to my iPod and when I connected it to my laptop again (for recharging if nothing else), iTunes updated itself by including the new app.  I also tried syncing wirelessly.  Also unsuccessful.  I'm about ready to change to an alternate to iTunes if I can't get this situation fixed.  Anyone else have this problem and/or a solution?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch got wet and won't turn on. please help

    My ipod touch got wet and won't turn on. please help

    First dry the iPod.
    How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
    Then
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • Hi, i have an ipod touch 3rd Gen, and I'm having problems for the past two days trying to sync it with my itunes.

    The syncing logo just doesn't appear on the upper right corner. Tried restoring but it doesnt work, and now theres nth in it. :(
    Itunes just sends out this msg saying that the syncing session has expired.
    helpplease!
    Thankyousomuchhhh.

    there's.. no error message.
    It just said that the synchonisation session has timed out.
    Via USB.
    Yeap tried resetting.
    and yeap, restarted the com.
    ... maybe i'll try red-snow-ing it.. might just work.

  • I have an ipod touch 3rd gen.I used the function of erasing all content and settings and now i am stuck on this screen with the apple logo and a loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen.  Connect the iPod to iTunes and you should be good to go.

  • I have an IPOD Touch 3rd Gen.  The volume while playing music will drop down and then right back up on some songs, all intemittenly. What causes this?

    I have an iPod Touch 3rd Gen. There is a problem with the volume dropping down and then right back up, intermittenly on various songs. If you rewind past that spot, it will not do it again.  It is not always the same songs.  What can I do to correct this issue?  I have tried a hard reboot on the iPod and the problem is still there.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • HT5654 i have an ipod touch 3rd generation and i am trying to update the ios system from 4.2.1 to a more current version of ios

    i have an ipod touch 3rd gen , it is currently running ios 4.2 and i am trying to upgrade to a newer version, when i do a software update it doesnt show me any updates???

    You appear to have a second generation iPod touch, which can't be updated past 4.2.1.
    (100087)

  • I have this iPod touch 3rd gen (without camera, right?).. What is its updated ios?

    I have this iPod touch 3rd gen (without camera, right?).. What is its updated ios?

    Then you most likely have a 2nd generation. To confirm, check the model number on the back. if it is A1288, it is a 2nd gen and can not be upgraded beyond 4.2.1.

  • I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

    i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

    Try here:
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    If not successful see the previous discussion on the right side of this page with the green checkmark.

  • I have an ipod touch 4th gen and an ipad mini  with same apple ID   and I want to sync the songs

    I have an ipod touch 4th gen and an ipad mini  with same apple ID   and I want to sync the songs 

    Just connect to computer and sync.
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method to more easily get different media on each device          
    Managing content manually on iPhone, iPad, and iPod

  • I have an iPod touch 4th gen. and the screen went yellow. The battery wasn't low and it has been like this all day. What can I do to fix it??

    I have an iPod touch 4th gen. and the screen went yellow. The battery wasnt low when it happened. It has been like this all day. What can I do to fix this?? PLEASE HELP!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have an ipod touch 4th gen and would like to install pages on it but i need ios 7 for that. how do i install an older version?

    i have an ipod touch 4th gen and would like to install pages on it but i need ios 7 for that. how do i install an older version?

    Did you follow the instrctions in this link?
    App Store: Downloading Older Versions of Apps on iOS - Apple Club

  • I have an ipod touch (4th gen) and just bought a clock/charger/player.  It says I need ios 4.3.  I keep getting a message saying I can download 6.? but it will wipe out everything on my ipod.  Is there a way to get the ios without wiping out my files?

    I have an ipod touch (4th gen) and just bought a clock/charger/player. It says I need ios 4.3. I keep getting a message saying I can download ios 6.? but that it will wipe everything off my ipod.  Is there any way to get the ios without wiping out my files?

    There is no supported method to "downgrade" iOS on any device.  If you update, you will get the latest iOS for your device, which will be iOS 6.1.3.  You cannot go backwards to iOS 4.3
    If you have never backed up in either iCloud or iTunes, then upgrading to iOS 6.1.3 will involve restoring your device as part of the upgrade.  Without a backup to restore from, you will loose everything that is on it.
    You should first connect to iTunes with your computer, sync your device without upgrading and create an up to date backup of everything.  Then use the upgrade option in iTunes to update your iOS.
    However, if the dock device strictly requires iOS 4.3, it will not work, as you cannot downgrade iOS.  There simply is no mechanism from Apple to do that.

  • HT4623 i have a ipod touch 4th gen and i have the wifi bars but when i try to search something it wont let me conect it says "Lightspeed systems - Wed acces" what could i do help please.! o.o

    i have a ipod touch 4th gen and i have the wifi bars but when i try to search something it wont let me conect it says "Lightspeed systems - Wed acces" what could i do help please.! o.o

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

Maybe you are looking for

  • How many computers can install logic studio through a serial key?

    Hi, I have recently purchased a new mac book pro. I have alredy installed logic on my previous mac. Is it possible to install logic with the same serial key on my new mac? On how many computers can we install logic studio using the same serial key? P

  • Costing Issues

    Dear All,              Please give me the solutions for below u2022     We are having 2 co.codes (A=Biscuit,B=Bread), u2018Au2019 is manufacturing biscuits. u2022     u2018Bu2019 manufactures bread, but here the issue is, such manufactured bread rela

  • Can a non-iPhone stream to Apple TV?

    Just as the headline states, wondering if a non-iPhone, such as the HTC One or Nexus 4 would be able to stream video content to Apple TV? Disappointed with iOS7 so I'm considering switching to HTC One or perhaps the upcoming Nexus 5, and want to see

  • Another sound problem

    Hi I need some help getting the sound to work on logic express. I've tried looking through the manual but I couldn't find my answer. I know its probably something simple I'm forgetting to do so I would be thankful if some one could help me out with f

  • Flash Player for Windows Embedded 8 Standard

    Hi, For the flash player running on Windows Embedded 8 Standard platform, I just found the workaround from following link: http://www.microsoft.com/windowsembedded/en-us/evaluate/Windows-Embedded-8-Standard-Releas e-Preview-Release-Notes.htm But I ju