I have an iPod Touch 4g. White screen and nothing is working or helping. Please HELP!!

I was using Safari and the page froze. Then the screen went white. I've tried holding the power and home screen button down for over 30 seconds- no change. I've held down the power, home screen, and volume up buttons at the same time for over 40 second- no change. I've tried doing those with it connected to iMac and iTunes doesn't recognize it. The iPod was to be used at Birthday party tomorrow so PLEASE HELP ME!

Try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

Similar Messages

  • Ipod touch has white  screen and not responsive

    ipod touch has white screen and not responsive, pls. suggest solution

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch had white screen and was hot

    Yesterday my iPod Touch had a white screen and was hot. I tried holding the power button and home button and it didn't work. What happened was the iPod was off. I turned it on and saw it had 30% battery and then turned off wifi. I had it on a table, and came back 10 minutes and saw it was black and wouldn't turn on. I then tried to charge it and the screen became white and was really hot in the back especially. I think it was white for like an hour. I held the iPod in front of the AC to cool it down..... ..... It cooled it down and then the iPod went black ever since today. I can't seem to do anything to it...:/ My computer & iTunes do not recognize the device.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Because of the hotness I suspect a hardware problem
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 for a 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Ipod touch with white screen and blue and green lines

    I have had the newest ipod touch for a year now no problems..I was just on Facebook and the screen froze then went white with a lot of blue and green colored lines on it. It won't do anything I have tried plugging it in and holding down sleep and the home button for ten seconds but I get nothing. What should I do? Will this be covered if I take it took the apple store?

    same here!!!
    my iPod Touch heats up, I've been trying to take of the case and connect it to 2 different computers but the computer don't recognize it, I tried to power it off, to do hard reset but the device not responding.
    is there a solution for this problem?
    iPod touch 4th, iOS 5.0.1
    here is a image of my device's screen.

  • Ipod Touch Flashes white screen and wont connect to computer

    hi i recently got a ipod touch from craigslist and cant return it. It flashes a white screen when plugged into the computer and occasionally shows the apple logo. it cant connect to the usb or itunes  and ive tried  almost everything but it wont connect. i cant go to the genuis bar because its about a hour or more away i have little money and i dont drive please help me . And thank you for your time.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1601

  • IPod Touch 3G white screen after dropping, still works.

    I dropped my iPod Touch 3G a few days ago and it fell out of my pocket and hit the ground on its corner. I tried to use it and saw that the entire screen was just white, but it was still functioning. Everything still works but the screen is just white. Would purchasing a new LCD from eBay repair this? Considering they are around 10$ only. Thanks for the help.

    It might just be a software issue. Try #2 and #3 in link below. If neither work, you might need a screen.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Ipod  touch has white screen and not responding

    screen is white and not responding

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • I have an ipod touch 8gb 3rd generation , and it was working good last night and when i woke up this morning it turned off and doesnt want to turn back on ?

    Any Suggestions ?

    Try:
    iOS: Not responding or does not turn on
    If not successful, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have an ipod touch the 3rd gen and the screens white and got a crack, i have an ipod touch the 3rd gen and the screens white and got a crack, i have an ipod touch the 3rd gen and the screens white and got a crack

    i have a ipod touch the older verison and one day the screen when white blank i have noticed there is a crack in the top corner when i plug it in at the mains and laptop it charges and the laptop recogrnises that its my ipod just nothing on the screen i took it to a shop and there saying i need az new screen then some are saying its not screen and non fixable has its a 32gb and still expensive would rather get it fixed.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit

  • 3rd generation ipod touch has white screen with lines going down. Can't access anything. Any ideas?

    My 3rd generation ipod touch has white screen with lines. Can't access anything. Any ideas?

    Have you tried connecting the device to iTunes in recovery mode and restoring it? See this article for instructions on getting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • I have a few scratches on my iPod touch 4th gen screen and it really bothers me I need a way to get rid of them

    I have a few scratches on my iPod touch 4th gen screen and it really bothers me and I need a way to fix it without replacing the screen or causing further damage

    Hey Pandorafromtn, Not to rub salt in you open wounds, but prevention would have cost less than $10! Anything that will remove the scratches will most likely ruin the screen. I am aware of a product that works well for fill scratches in eyeglasses. It paints on, is kind of milky semi-transparent then drys to a haze. You then rub / polish until clear. Will it damage the coating on an iPod screen? I don't know. But may be for not, I can't remember the name of the stuff. I guess contact a eye care center, they may be able to help. Replacing the screen would be the best option you have or learn to live with it. In the future use a case and/or screen protector. Or you could start working on your incantations, "Oculus Repairus!" Don't forget the flick of the wrist to get your wand in the correct angle as you state "Repairus". All joking aside, Good luck. Cheers.

  • HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected

    my ipod touch in white screen when i connect to the itunes can'tbe detected

    If not sucessful try:
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I HAVE AN IPOD TOUCH MC008LL / The screen is blank you can get your help to find out what happens

    I HAVE AN IPOD TOUCH MC008LL/ The screen (Display) is blank you can get your help to find out what happens please

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    my ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    Let the battery fully drain. After charging for an hour try:
    - A reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and try to retore.
    - If the screen remains white and you can't trun it off then it is time for an appointment at the Genius Bar of an Apple store. You very likely have a hardware problem.

  • When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    Hi msclaude,
    Welcome to the Support Communities!  I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    If you can't update or restore your iPhone, iPad, or iPod touch
    You can put your iOS device into recovery mode, then restore it using iTunes.
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    I hope this information helps ....
    - Judy

Maybe you are looking for