I have an ipod touch 4th gen its currently updated on sowftware 6.1.6 but shows its connected to the laptop but only says apple iod not the name of the ipod it wont connect to itunes on the laptop.HELP!!!

I have ran itunes diagnostic tests SEVERAL times and says no ipod,iphone,or ipad found.is it my cord?(because this cord im using still charges the ipod)Or is it the ipod charger port? or my usb ports on the laptop (cause ive tried every usb port,same results).please help!!

Hello, Fuentes94. 
Thank you for visiting Apple Support Communities.
If your device in not recognized in iTunes, I would try the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

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    From:"Apple Support Communities Updates" <[email protected]>
    Date:Tue, Apr 21, 2015 at 10:07 PM
    Subject:[iPod touch] - Can my ipod touch 4th gen. ios be updated from 6.1.6 to 7 or 8?
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