I have an iPOD touch 5th generation that doesnt turn on, doesnt charge or anything. seems to be dead, as if the battery is done. any input?...

I have no way of getting any specs, version numbers or operating systems. It is my daughters iPod 5th generation and it will not turn on or charge. I have tried to charge it from a lightning wall adapter as well as the usb adapter directly to my computer usb outlet witch is where it has been for about an hour now and I still have nothing...Any ideas.?

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • My iPod touch 5th generation won't turn on or charge and the home button is broken, how do I get it working?

    I've tried buying new chargers and plugging them into different outlets around the house but the iPod will not respond to anything.  The home button is broken so I can't reset the iPod by holding both the home and lock screen buttons down, and it won't even connect to iTunes when plugged into my computer.  How can I fix this issue? The iPod never overheated or anything, and it still had charge left before it quit responding.

    Unfortunately for you, the home button is necessary for reset and also to put the device into recovery mode or DFU mode. Since that is not working, and the device is not recognized in iTunes, check the charging port area. There could be dust, lint, etc, that is blocking the connection for charging, and connecting to iTunes. If nothing seems wrong there, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location. There is no other option.

  • I have an iPod Touch 5th generation and all of a sudden it started freezing on the lock screen.

    I have an iPod Touch 5th generation that I've had since Christmas 2012 and suddenly today (June 27) when I tried opening one of my apps it froze and then shut the app down. At first I thought it was the app, but then it started happening to Safari and my Photos app. By time I had gotten to work when I slid the bar over to unlock it, it froze and wouldn't do anything. I had tried turning it off, holding the lock button down and sliding the power off slide, but the screen went black instead of turning off. Every few minutes it would suddenly light back up on the lock screen but wouldn't do anything after I slid the thing to unlock it. Sometimes it would seem to turn itself back on (even though I wasn't aware it had turned off, the apple logo never showed up) from black to the loading page (black screen with little circle thing lighting up to show it's loading) to the lock screen which wouldn't do anything. The time is constantly on track and the wifi connectivity icon on the top bar even shows when there's wifi, I just can't do anything with it. I could double tap the Home button and the music bar would show up and the volume level would change through me touching the screen and through the volume buttons on the side, but it wouldn't play anything. I also can hold the Home button and Siri shows up but then I can't actually speak anything to it.
    I've managed to connect it to my computer and back it up to iCloud and on my computer and am trying to restore it right now, but I would like to know what's wrong with it. I've had it for about 7 months and have never had any issues with it like this before.

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

    I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • I have and ipod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    i have an iPod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

    Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

    No sound form :
    - Speaker?
    - Headphones?
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

    I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

    See my response to your other post

  • My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

    Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

    Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

  • IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

    I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

    Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
    Jailbraking the device will void the warranty.
    You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • I forgot the security answers on my iPod Touch 5th generation and it won't let me download anything from iTunes!!

    I forgot the security answers on my Ipod Touch 5th generation and it won't let me downlaod ANYTHING fron itunes and it's REALLY REALLY frustarting!!!!!!!!!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

    Get it fixed then, make an appointment with the Apple genius bar.

  • My ipod touch 5th generation will not connect properly to charger.  I have tried on different cords but it will not show that it is charging.

    My ipod touch 5th generation will not charge when connected to charging cord.  I have tried two different cords with same result.  It will charge for a second then show not charging.   Any suggestions?

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT1222 I have a Ipod touch 5th generation and for got my passcode and need to  change it but every time I connect it to itune I get a error message say it has tobe unlock before it can be restored

    My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around.  But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • I have an iPod Touch 4th Generation that I have not updated since purchase.  I have downloaded music from iTunes from an old computer that I can no longer access, and my "old" music in not currently on my new computer.  Will I lose my music if I update?

    I have an iPod Touch 4th Generation and have not updated the software since I purchased it.  When I first purchased the iPod Touch, I synced it with an old computer and an older version of iTunes.  I no longer have access to the old computer and no access to the older music I downloaded onto the old computer.  If I update the software for my iPod, will I lose all of my music that is currently on the iPod?

    iOS 6.1.3 Software Update
    iOS: How to update your iPhone, iPad, or iPod touch
    Since your updating from iOS 4 to iOS 6, you will most likely lose your songs, but if songs were purchased from iTunes, you can try this:
    Downloading past purchases from App Store, iBookstore, and iTunes Store
    You can redownload from iTunes on your iTouch, if running iOS 5 or better.

Maybe you are looking for

  • How to create Business System

    Hi I have created a Business System in SLD... But in  Configuration time when i am trying to Assign Business System in my scenaro i am not getting the Business System which i have created in SLD... How can solve this problem... Pls help me Best Regar

  • Problem in the output Excel sheet.

    I have a requirement of adding two bands to the existing report.The output sheet is Excel which is off 4 sheets formatted with colors and headings as ouput which is done by calling the XML Classes. I am not able to find my two fields which are added

  • Import Snippets into Dreamweaver CS4

    Have searched in Help and not able to find out how to import snippets into DW CS4 from DW CS3. Can someone help me with this? Thanks,

  • "copy to folder" for emails missing from latest Ns...

    As already mentioned elsewhere, there are a lot of user complaints about this basic feature missing from many Nseries phones (N95, N78, etc). Is Nokia listening and/or planning a firmware upgrade for symbian S60v3 phones? /discussions/board/message?b

  • Sconfig "invalid index"

    I have problem with sconfig.vbs on Windows Server 2012 R2 Core. I have to disable IPV6 on our network. But when using sconfig.vbs to modify network settings, there the exact same issue described here: http://en.gpunktschmitz.de/847-windows-server-cor