I have an iPod Touch on iOS 5.1.1 - the screen showed 'Activated Required' and was unresponsive. I plugged it in and restored it to factory settings, but the screen is still unresponsive. Says 'slide to set up' but I can't slide! Any help?
iPod first stopped updating/downloading apps, then shut down completely. Finally got around to plugging it into our home Mac and restoring it, which all seemed to go fine. However the screen is still unresponsive, I have tried turning it off and on again etc.
Thank you for the speedy reply! I suspected it to be a hardware fault but found a lot of people online had experienced the same problem. What should I do? Obviously it is well out of warranty and the battery is literally brand new. Seems a sad waste if it cannot be repaired. I've yet to find a definitive answer or what to do, be it contact Apple etc....
Again, many thanks for taking the time to help. :-)
Similar Messages
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When it's plugged in to itunes it keeps saying it needs to be restored, so i restore it but the same thing happens. It just never restores. Any hints/advice
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Any ideas
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do? Ive done a restore, recovery, and still wont connect.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. Not clear if you did this type of restore
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i have an ipod touch 4g(ios 6.0.1).when i updated it, it became very slow so i want to downgrage it to ios 5.1. i feel it was better at that time. so, i want to downgrade it to ios 5.1. please help me.
Downgrading iOS levels is not supported by Apple.
iOS 6 levels should run fine on your iPod Touch 4g but you should first update to iOS 6.1.2 which is the latest to see if that helps your problem. -
i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?
Try:
Trouble installing iTunes or QuickTime for Windows
Next try posting in the iTunes forum -
We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I have a Ipod Touch 2G that is stuck on the "Connect to Itunes Logo" How can I get it back in operating order with out the access to a home computer? Can anybody Help me? I need it back to work.....
Connect the iOS device to your computer restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?
Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.
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my iphone 4 won't update to ios 5 keeps saying check network settings but they are all fine any help????
Disable your antivirus and firewall software.
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Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. The 'type name' space and the 'erase' button are in light grey - Could you please assist?
Hello!
Did you boot to the Internet Recovery Partition?
Here’s how:
1/ Make sure your computer is completely shut down.
2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [alt] + [cmd] + [r] Keep these keys on your keyboard pressed until you see a spinning globe with the text “starting Internet Recovery” You might have to connect to your Wi-Fi network before you can continue here.
After a few minutes, you’ll be presented with a Utilities screen. This is the Internet Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
3/ Choose Disk Utility and click [continue] -
I have an iPod touch 4g. It's white I just got it a week ago. It had iOS 5.0.1 for default. I could get music on my iPod with syncing it from my pc. I updated it to Ios 5.1.1 from my device and now I can't sync music from my computer. It says on my pc that I have the songs that I want on my iPod but when I go into my iPod they are not there. I have already uninstalling iTunes and reinstalling as well as putting my iPod in dfu mode (hold power and home button). I need help please
If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple -
I have got an iPod Touch on IOS 5.1.1, which contained my music library, including uploaded CDs and purchases. I have a new laptop (using Windows 7) and upIoaded my music library from the iPod, using Tunejack, onto the laptop. I then made a few purchases but these weren't showing up on my iPod, so in frustration, thinking this would rectify the problem, I then re-booted the iPod, with the result that my entire music library disappeared from it. I then went to sync with my lap top and went in under the 'Music' tab and clicked on download 'entire music library' but nothing happens. I have also tried 'selected playlists, artists, albums and genres' but this has not worked as well. The same issue dows not apply with eitehr my iPad 2 or my iPhone 4S. As mentioned, this music library did come from my iPod so there is no space issue. If anyone has any suggestions i would be grateful.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
I have an iPod touch that I bought recently, and have updated everything to the iOS 5.0.1 version. I have checked my music settings, and it has Lyrics and Podcast Info "ON". I have manually added the lyrics to several songs, as well as album covers, and neither one are transferring over to the iPod touch when syncing. How do I go about fixing this? I have double checked all the settings I can think of to get this transferred over. I have even double-checked the online manual to make sure where I would even find the lyrics, and how to get to them...yet....nothing.
I didn't realize I had to delete everything and sync again. WHEW! Thank you so much. That worked.
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