I have an issue about my recent purchase

I recently purchased an app which was limited-time-free (one-day-free) when I downloaded it. The issue is that I was charged a few days later. I reported this to itune customer service and got a refund (so simply this part is done). I also asked them to keep the app for me since I got it for limited-time-free.
Now the problem is that I can find this app using "Check for Available Downloads" in iTunes. However, I cannot find it or it does not show in my App Store -> Purchased, which is weird. Is there anyway to move this app to my purchased list? Thanks.

You'll need to talk to Apple again.

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  • I have an issue about my recent app purchase

    I recently purchased an app which was limited-time-free (one-day-free) when I downloaded it. The issue is that I was charged a few days later. I reported this to itune customer service and got a refund (so simply this part is done). I also asked them to keep the app for me since I got it for limited-time-free.
    Now the problem is that I can find this app using "Check for Available Downloads" in iTunes. However, I cannot find it or it does not show in my App Store -> Purchased, which is weird. Is there anyway to move this app to my purchased list? Thanks.

    You'll need to talk to Apple again.

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