I have an issue with saving some pdf web pages. (Am I in the right forum?)

I cannot save my account statement from my bank's web site using my home laptop. The icon appears when I roll over it but it won't save when I click on it. Right click "save as" won't work either. I can save it using my work laptop. I can save other pdf's on my home laptop with no issues at all. It's driving me mad. Help please

Hi,
I logged a call with AppleCare & have since had explained why this occurs (some time ago)
I'll try to explain what was indicated to me.
iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly
These supported fonts are indicated here => http://support.apple.com/kb/HT4980
Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
Not too sure if this helps others, but at least it explains why this is occurring

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I need to get the logs of my iPhone 5. I'm a registered as a developer and I have an issue with one of my app which is already in the market

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The Firefox 3.5.x branch has reached end-of-life and is no longer maintained.<br />
You will no longer receive security updates.<br />
You can update Firefox via "Help > Check for Updates" or download and install the latest Firefox 3.6.x.<br />
Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Safari 5.1.5 shows .pdf web pages as black. The same thing happens with Firefox. Does this have something to do with an AdobePDF plug-in?

Safari 5.1.5 shows .pdf web pages as black. The same thing happens with Firefox, at least with the few pages I've checked. Does this have something to do with an AdobePDF plug-in? I recently had to restore my system from Time Machine backup.

The following appears to have I solved my problem with Safari 5.1.5, 5.1.6 and 5.1.7. I also have Adobe Acrobat Pro 9 installed.
Follow mbuffy's post dated May 10, 2012 directly above, and
Do NOT allow Adobe Acrobat Pro 9 to perform the "repair" the missing Adobe PDFViewer Plug-in when the window pops up and offers to repair Adobe PDFViewer Safari Plug-in. If Adobe does the "repair," then I can not view .pdf web pages in Safari or Firefox.
FYI, cmmartin0275 posted the following on Sep 8, 2011 in a discussion of "Missing PDF Pluggin" at https://discussions.apple.com/message/16119130#16119130:
"Just FYI to anyone with this problem...this is straight from Adobe's website.
"Adobe Reader plug-in and Acrobat plug-in are not compatible with the Safari 5.1 browser, which will ship with Mac OS X 10.7 and for 10.6 in July. Adobe Reader and Acrobat will continue to work as standalone applications on Mac OS X 10.7 and 10.6, and will render PDF documents outside of the browser. In addition, Safari 5.1 renders PDF documents natively. However, the Adobe Reader and Acrobat plug-ins will not function as expected in LiveCycle and Acrobat workflows that require either plug-in to render PDF documents in Safari 5.1."
They also go on to say they hope to have a solution or work around before the end of 2011..."
Thanks for the help.

I just got my new iphone. I successfully signed in my apple account by i have an issue with my icloud. It took my email but the password is incorrect. is the apple account email just the same with the icloud email?

I just got my new iphone. I successfully signed in my apple account by i have an issue with my icloud. It took my email but the password is incorrect. is the apple account email just the same with the icloud email?

ckuan is right.
also you can check you Apple ID in this website, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

How to adjust margins to print with Adobe Acrobat pdf web page?

when I print to PDF with Acrobat or with the printer margins and the information in the top and bottom defaults (URL, page number ...) do not satisfy me. the possibility exists of being able to reset? How? do you have any suggestions?

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Issue with saving sales document.

Hi,
I have an issue with saving the sales document.
When I save any sales document ( Order, Quotation, Contract, Delivery) its successful and showing document no in the information bar.
But when I try to view or change the document, it shows no document exist in the database. Its not even in the archive.
Any solution for this issue.
Cheers
Senthil

Dear Senthil,
This is related to technical issue (Database Updating) so you please take help from BASIS or ABAP people they will help you to fix this issue.
I hope it will help you
Regards,
Murali.

I have an issue with some PDF documents some MS Office documents, notably MS Word when received in eMail as attachments not displaying on iPhones, iPad 2s

Hi,
I have an issue with some PDF documents & some MS Office documents, notably MS Word when received in eMail as attachments not displaying properly on iPhones, iPad 2s & new iPads?
PDF docs - areas of the doc only show as grey splotches regardles of viewer
MS Word Docs -
inserted graphics don't display at all,
tables & lists especially with borders are broken &
tables & lists missing the borders &
tables & lists missing the 1st 1-2 lines of the lists/tables.
This is replicated on iPhone 4s, iPhone 4Ss, iPad 2s, iPad new (x2)
It certainly happens in iOS 5.1.1 & iOS 5.1
We believe it all worked aok in iOS 5.0.1(?) & prior
There is no problems reading/seeing these PDF & Word docs on anything other than iDevices.
This is rather critical for us & if not quickly fixed/rectified will prevent us from further purchases of these devices
Rolling back to iOS 5.0.1 or prior I believe isn't possible because of the BaseBand update(?) & isn't much of an option because of the quite noticeable Battery/Charging/WiFi improvements in 5.1 & 5.1.1

Hi,
I logged a call with AppleCare & have since had explained why this occurs (some time ago)
I'll try to explain what was indicated to me.
iOS has a limited Font Set & this affects what PDFs can display. You need to use iOS supported fonts in your PDFs to see/read them properly
These supported fonts are indicated here => http://support.apple.com/kb/HT4980
Regards MS office docs, iOS doesn't have much of an API to work with MS Office documents at all so is stuck with 3rd Party Apps to try to do it.
Unfortunately Mail in/on iOS uses the API to attempt to open/use MS Office attachments unless you tell it to use an App to open the attachment.
I have had success opening & reading MS office docs now with CloudOn, but find it slow & very awkward to use.
Not too sure if this helps others, but at least it explains why this is occurring

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

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The battery is fully charged so it is not the problem.
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I started to have connectivity issues with a linksys router. The linksys rep suggested ...Check from Apple if they have some particular ports for the Apple TV that we might need to open on the router, anyone have any suggestions for this?

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Hi RonWM,
Thanks for visiting Apple Support Communities.
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Apple TV: TCP and UDP ports and protocols used
http://support.apple.com/kb/HT2463
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Problem with saving a pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21).

Need advice on a saving file issue. I'm having problem with saving a .pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21). This is new as this error message just recently started to pop-up.

More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer    AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer    AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages    AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer    AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer    AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages    AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer    AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer    AdbeRdrUpd11007_MUI.msp
Adobe Reader 11.0.08 security update - All languages    AdbeRdrSecUpd11008.msp

I have three issues with Creative Cloud

I have three issues with CC:
1. I want to be able to EDIT my work when I don't have income. The desktop model supported this. The cloud model does not, and that is unacceptable.
2. Adobe can keep raising the price, because they will be holding us all hostage. Sure at some point a percentage of CC users would drop off, but all that means is that Adobe can milk the absolute most from us using this model. It's not a vehicle for innovation, it's a vehicle for exploitation.
3. F--- the cloud. I'll be keeping my work on my laptop, thank you very much.

what's your home version (click help>about) and was that just a warning so you were able to open the file?

I have a MacBook 5,1 (13.3" aluminum from 2007 or 2008). Automatic updates will only let me get to OSX 10.5.8. Can I upgrade to Snow Leopard, Lion 10.6 or even 10.6.8? Also, will I have any issues with my iPhone if it's updated to iOS 7.1?

I have a MacBook 5,1 (13.3" aluminum from 2007 or 2008). Automatic updates will only let me get to OSX 10.5.8. Can I upgrade to Snow Leopard, Lion 10.6 or even 10.6.8? Also, will I have any issues with my iPhone if it's updated to iOS 7.1?

The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.
You can upgrade direct from 10.6.8 to 10.8 Mountain Lion without going through 10.7 Lion with the Late 2008 model 5,1 Aluminum Unibody. The Model 5,1 will probably run 10.9 Mavricks when it comes out.
10.8 Mountain Lion is a download from the App Store, the price is $19.99.
Mountain Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.8 http://roaringapps.com/apps:table
Also Mountain Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Mountain Lion.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.

Since I updated Firefox (around 3/8/11) I have had issues with logging in to my Comcast email. Comcast says that it is a software incompatibility, perhaps Firefox.

I received an automated download of a new FF version around March 8. I immediately began having issues with my email accounts on Comcast.net using my desktop (Windows 7). I do not have these issues with my laptop (FF 3.6.3, 4/29/10). Comcast spent almost 2 hours with me on several sessions, and demostrated that I can reach the email account through a work around, but not directly. They said that this was a software issue with some software package interfering with my login. Comcast reps could enter my email with no issues, so it has to be at my end. I removed a recent version of Adobe Flashplayer which had autoloaded around the same time as FF; when I tried to reload Flashplayer today, it told me that it was incompatible with FF.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Hi All, I have an Issue with iMessages working from iphone 4s but not from macbook air

Hi everyone, I'm new to MAC's but have had an iphone for a while, so much so I had an iphone 4 but got an iphone 4s, I gave my 4 to my dad, and after recantly buying a MBA tried to imessage the old man but his name turns red and will not allow me to send a message, I can however imessage him from my phone, I have the same issue with two other friends, but I know Imessage works on my MBA as I have two other people it works with (On the side the group Imessage is so cool) we did have an issue with facetime not recognising him untill he switched it off and on from system prefrance on his iphone, not sure if this is related or if this is a MBA issue or iphone issue, but could do with some help as I'm an Apple convert and I'm now hoping to convert the old man who loves microsoft, I told him how 'Apple just work' and at the moment have egg on my face
Please help all surgestions greatlly reacived

When sending a message from Mountain Lion's Message program, you should be careful about the recipient's address. When you send a message to your dad, you should send it to his iPhone's phone number.
Also, on your Mac's Messages > Preferences > Accounts, you should be logged in under your Apple ID (which is hopefully different from your dad's).
Enjoy your Apple gear! Indeed, it does "just work".

Issue with saving JPG's

I have an issue with Photoshop CC that I am hoping is just a setting because at present it is a real PITA.
I have photos in Lightroom that I have exported in JPG format. I want to bring them into PS and then apply a simple crop to them. I have the option to delete outside the crop area selected.
Crop works fine but when I try to save I can simply save it as a JPG. Rather PSD comes up as the option. If I select JPEG from the dropdown the "Save as copy" is active and I end up with two images or I have to change the file name.
Other versions let me open up JPGs, alter them and then save them as JPGs without issue so what is going on here?

Usually when Photoshop defaults to PSD it means there's something about the document can't be saved in JPEG format - an extra channel (e.g., selection saved) or data beyond the edge of the crop (you've covered that) or the fact that it has a non-Background layer, or something...
Can you screengrab your environment at the time when it wants to save as PSD (but without the file-save dialog blocking the view)? Save the image as a PNG or JPEG and post it here via the little camera icon just above the editor box.
-Noel

I have an issue with saving some pdf web pages. (Am I in the right forum?)

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