I have an itunes card i scratched off the code with the silver tag how do i get my money back
I have a itunes top up card which has a scratch of bit on the back.
scratched it of and the code has come of with it how do I get my money on my iPod now ?
Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted.
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I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?
I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.
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Itunes is charging me for a app that i never bought. how do i get my money back?
I went to buy a song on my iPod touch a couple of days ago. The song costs 1.29 but my iTunes account told me i only had 0.76 cents left. Just a month or so ago i had 46.00 dollars in my account and i had not bought anything since then. I then logged onto my iTunes account and went to my recent purchases and it told me i had bought a game a month ago for 45.00. I know i had never bought this game because i had never even heard of the game. Another thing that happened was, before my account told me i didnt have enough money in my account, it told me i put in the wrong password. Itunes made me change my password so i think my account was hacked and the person bought the game. How would i get my money back?
Change you password.
Alert itunes support that you have been hacked.
Click Support at the top of this page, then click the link under Contact Us. -
i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?
Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
Cheers, Tom -
have been charged £10.49 for an app that should be free, how do I get my money back?
The app may have been free to download, but did you then make any in-app purchases within it to unlock extra features ? If you didn't then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You can turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off' -
I just purchasd a tv series for my apple tv. My credit card has been charged. The programs will not download. I keep getting an error messag saying to try later. How do I get my money back?
Are you sure your iPod is properly configured to sync this movie rental? See this article for more assistance.
http://support.apple.com/kb/HT1390
B-rock -
HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help
I used a gift card to buy games and one of them doesn't work how can I get my money back
If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Is there a way I can get a refund for this purchase?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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I used my credit card to pay for what app from Apple store. They credited my account but I did not get the product . What can be done?
Don't worry, maybe it's just authorization holds to make sure your CC is valid.
iTunes Store & Mac App Store: About payment card authorization holds -
I bought an iTunes gift card, while scratching off the code...I scratched it too hard, I cant read my code now...! What do I do?
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
when your scratching your itunes gift card code and you scratch off the last two how do you find out what they were
Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?
You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards. -
How do I get my money back that was taking off a credit card for no reason
How do I get my money back that was taking off a credit card for no reason.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
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I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!
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