I have an macbook air and i cannot connect to the app store. It says i am not connected to the internet but i am?
I have a macbook air and i have been unable to access the app store since i have gotten the laptop which was 11 weeks ago. It says i am not connected to the internet but i am also because i am unable to connect to the app store i cant receive any updates.
1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
3. Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.
5. A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
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I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
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Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I have verified my Apple Id. It even shows verified when I log in to My apple Id. But when I try to log in through the app store it says its not verified. How do I solve this?
Go to settings
App Store
Click on Apple ID
Sign out
Sign in with new updated ID -
every time i try to use the itunes store it says make ure your connection is active and try again
Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?
Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.
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Have new MacBook Air and old MacBook (2 1/2 years old). Can transfer files from Air to MacBook by Bluetooth but cannot transfer file from MacBook to Air. When I try, MacBook does not recognize Air. File transfer only goes in one direction. Any solution to this problem? Regards
The Setup Assistant can restore your data from a Time Machine backup. You'll be asked if you want to do this the first time you turn the computer on.
(60797) -
Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?
Change your old Apple ID using this link:
https://appleid.apple.com/
Click the blue Manage your Apple ID button.
Its password is unrelated to the password you use for the email associated with it.
If you don't remember the Apple ID password, click the Reset your password link.
I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one. -
I have a macbook air and it was logged on my dads apple id at first, then i got an apple id and i want to have my computer logged in on my computer. What am i supposed to do.
Change your old Apple ID using this link:
https://appleid.apple.com/
Click the blue Manage your Apple ID button.
Its password is unrelated to the password you use for the email associated with it.
If you don't remember the Apple ID password, click the Reset your password link.
I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one. -
I have a macbook air and I can't cut and paste in itunes. The right clic does not work. How can I work this out?
Great tip Stephen!!
I was so frustated from this issue that I used to use Windows iTunes for mass editing info, adding Lyrics etc and then transfering songs to Mac. This tip has alleviated my pain!!
Thanks for the tip. This question should be tagged as answered. -
I have a canon printer mf5940dn, it is connected via USB to my macbook air, and yet, when I want to print smth, it says the printer is not connected. does anyone has any idea why? is there a guide to do it properly?
Hi,
I am currently replying to this as it shows in the iChat Community.
I have asked the Hosts to move it to Snow Leopard (you should not lose contact with it through any email links you get)
I also don't do Wirelss printing so I can't actaully help either.
10:01 PM Friday; July 29, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I have a MacBook Air and recently downloaded the new operating system, 10.10 OSX Yosemite. Since that time, I am no longer able to access my personal ITunes library to add music to IPhoto slideshows. I put I tunes library on my desktop, as suggested. How do I drag it to the I Photo slideshow?
That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account. -
I have a macbook air and need additional storage should i consider a time capsule or a simple external hard drive?
If you move live files (files you don't want to lose) to an external drive, you need to back them up. Any files not backed up are at risk of loss. Hard drives and SSDs can fail at any time. It is hard to backup a Time Capsule so a TC should be used only as a backup device.
Do you have a Time Machine backup now? If so, and if it is large enough, you can backup your internal and external disk to it using Time Machine. If not, you all need to purchase an external drive or TC as your backup device. (I recommend an external hard drive for backup instead of a TC.) Ideally the backup drive should be twice the size of what you are backing up but 50% larger will work so if you have an external 1 TB disk and an internal 250 GB SSD then a 2 TB backup disk will work well.
By default, Time Machine will not backup the external disk. You need to remove it from the exclusions list:
To have Time Machine backup your system disk and your external offload disk up onto your Time Machine disk:
> System Preferences > Time Machine > Options… > Remove the offload HD name from the exclusions list. -
hi, i have a macbook air and i've been having problems with the camera when i'm using skype. i know im no the 1st one and i'd like to know when apple or someone 'll do something about this.
Try reinstalling Combo Update.
http://support.apple.com/kb/DL1676
Best. -
I have a macbook air and and hdmi that i have used many times, but not all of a sudden the tv won't recognize the hdmi. The computer flashes when it is plugged into the hdmi but the tv says "no signal" and the airplay displays option says "no device detected" and the drop down bar is grey and locked.
I have a macbook air and and hdmi that i have used many times, but not all of a sudden the tv won't recognize the hdmi. The computer flashes when it is plugged into the hdmi but the tv says "no signal" and the airplay displays option says "no device detected" and the drop down bar is grey and locked.
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Photos in the ?Camera Roll can be deleted by tapping on Select, then selecting the photos to be deleted and finally tapping on Trash.
Photos in albums that were copied to the device by syncing with your computer running iTunes are deleted by syncing again. But before clicking on Apply or Sync deselect the no long wanted albums in iTunes. Finally click on Apply.
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