I have an mcc issue with my canon printer since upgrading to OS Maverick

is there a software update for this?

My Canon iSensys MF4660PL wouldn't talk to my MBP after Mavericks installed, just after it was released; Canon were no help, basically saying it was an old printer.....So I reverted back to Mountain Lion and all was OK.
Whilst footling around round the Canon support website yesterday (the UK one) I noticed that the printer driver now included OSx 10.9. So I downloaded and installed this: printer still working (the printer is networked to the router and thence wifi to household devices) Then downloaded and installed Mavericks and....printer wasn't working. Reinstalled the latest Canon printer driver, still not working. I sulked and went for lunch.
Now I am not sure why I did this, but I deleted the printer from the Printer Scanner Control panel and then added it back in. Tried a test print and it whirred into life.....printing rubbish! Progress! I then removed it and added it again, this time choosing the correct printer from the drop down list in the "Use" box as opposed to the wrong one...durr...and....success!!
SO dwb's advice seems the way to go.
Yosemite looms......

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Major issues with iLife and iChat since upgrade to 8.2

Since upgrading to iTunes 8.2, I have not been able to use iChat, iPhoto or iMovie regardless of whether or not iTunes is running. iChat boots and then crashes. At first, it only affected iChat itself but now its taking down my whole system. iPhoto has dumped half of my pictures and will not reload them even though the files still exist and open in Preview. iMovie also will not load.
I have tried to use the last update of iLife 08 (8.3) to fix any errors iTunes may have caused, but when I did so, I received an error message saying that I should reload iLife. ((I have no idea how I'm supposed to do that - it came pre-installed!)) I don't know what else to try, please help.

I figured it out.
Make certain all your devices are using the same Apple ID for iMessage. I have 2 IDs, and was signed in on different addresses.
You can do this in settings.

Issue with Apple ID account since upgrading iPhone to iOS5

When I origanaly set up my Apple ID account I linked it to my gemail address. When I was setting up iOS5 on my iPhone 4 it seems to have tried to transfer the ID to my mac.com email address.
The problem now is that my MacBook still sees the gmail address as the linked address but my phone thinks its the mac.com account. As a result if a install a new app from the App store directly on my phone then sync with my MacBook, itunes thinks it is from a different account and will not copy the new App over claiming that it is not authorised for this account. If I then re-download the App on my MacBook and then re-synce the error message goes away.
Also I have noticed that if I go into the iTunes menuing system both the 'Authorise this computer' & the 'De-Authorise this Computer' are highlighted in black. If there was only one account set up surely one or the other would be grayed out.
This makes me think that somewhere on my setup it thinks there a 2 accounts to the same Apple ID.
My question is could I be right in thinking this and if so how do I delete one of the two email addresses from the ID and mirge all my Apps onto the remaining email address ?

Hi a couple of questions to start:
1. Do you have an Apple ID? If not it is a good idea to create one so that you can use iCloud - here's a link for creating and Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId
2. Also what settings do you have on your iPhone in iCloud? Is anything entered?
Thanks

Issue with automated Mail attachments since upgrade to OS X 10.6.4

Hello
I use several automator actions that create a new e-Mail with specific recipients and a prewritten text and a finder dialog that opens up and lets me chose the files to be attached to the e-Mail created by automator.
Since I upgraded to OS X 10.6.4 the attachment opened through the automator action blacks out the whole e-Mail (see picture here http://idisk.me.com/tburkart/Public/Pictures/Skitch/Neue_E-Mail-20100628-111438. jpg )
Any suggestions what may cause this issue?

It is a bug of Safari 5 (better said of WebKt)
See this thread http://discussions.apple.com/thread.jspa?threadID=2453797&tstart=0
There you will find workaround by using a 3rd party application
There are other workarounds like using the Perl module sendEmail or 3rd party osax XMail
Or simply convert the outgoing email to plain text before sending it
Spazek

My iphone has bluetooth connecting issue with my honda crv since upgrading to ios 7.1.2

EVer since i downloaded ios 7.1.2 the bluetooth in my crv keeps sisconnecting and connecting. We took it to a fenius and dud a reinstall. It worked for aday andbow itdoing the same thing. Never had this problem before

What troubleshooting steps have you tried to fix it?. The articles below can provide some step you can try.
iOS: Troubleshooting Bluetooth connections
iOS: Third-party Bluetooth accessories

I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies

I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies. After starting it in recovery mode, it will not allow me to download OS X Mavericks- it says the disk is locked. Any ideas? I do not have a back-up and do not want to erase everything before I have explored my options. Help?

try forcing internet recover, hold 3 keys - command, option, r - you should see a spinning globe
most people will tell you to do both pram and smc resets (google) and if you still have issues, either clean install (easy) or troubleshoot (hard)

I have found an issue with MS13-098 which causes systems to be renamed to MINWINPC

I have found an issue with MS13-098 which causes systems to be renamed to MINWINPC. The issue has been reported in Japanese by Microsoft. The translation is:
Phenomenon
In Windows Server 2008 or Windows Vista, you might not be able to log an error appears to apply the new update the following programs, if you try to log on after the restart. • MS12-024 (KB2653956)
• MS13-098 (KB2893294)
Error message displayed is as follows.
Incorrect password or user name
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Collapse image Cause
This behavior occurs when you apply the update KB2653956 in the state of some data is damaged following registry key, or does not exist.
HKEY_LOCAL_MACHINE \ SCHEMA \ wcm :/ / Microsoft-Windows-CoreOS? ...
Any string will contain the part of the ... Note:. Also, make sure to load the SystemRoot% \ system32 \ SMI \ Store \ Machine \ SCHEMA.DAT file% if the HKEY_LOCAL_MACHINE \ SCHEMA does not exist.
When you apply the update of KB2653956 in the state where the registry key is not present, the value of the following registry is changed to MINWINPC, logon will not be able to.
• HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ ComputerName \ ActiveComputerName
• HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ ComputerName \ ComputerName
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Collapse image Solution
If this occurs, change to the correct computer name the value of the ComputerName registry and ActiveComputerName start in safe mode, has been mentioned above, and then restart.
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Collapse image Workaround
To prevent this phenomenon occurs, you download and run the System Update Readiness Tool from the following KB.
http://support.microsoft.com/kb/947821
By performing the system update Preparation tool registry that is described in Section Symptoms are repaired.
If the repair is made, starting with log Recreated missing key as the following WinDir% \ Logs \ CBS \ CheckSUR.log file% is recorded.
Recreated missing key:? Wcm :/ / Microsoft-Windows-CoreOS ... \ metadata \ elements \ ComputerName
In addition, regardless of the presence or absence of entry damaged Microsoft-Windows-CoreOS, you can set the value of the ComputerName key in this tool. For this reason, the following log is recorded in the CheckSUR.log.
Recreated value: @ _type.
Recreated value: @ dataOnly.
Recreated value: @ default.
Recreated value: @ description.
Recreated value: @ displayName.
Recreated value: @ handler.
Recreated value: @ legacyName.
Recreated value: @ legacyType.
Recreated value: @ migrate.
Recreated value: @ scope.
Recreated value: @ xsd: type.
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Note: This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. It contains information in response to emerging issues are listed. As a result of the speed of information provided may be
typographical errors are included in the article, you might be revised at any time without prior notice. For other considerations, and use conditions
Please refer to.
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Collapse image Property
December 11, 2013 - Revision: - Last Review: 2901584: 4.0 Document Number
This document that was written about products for.
• Windows Vista Business
• Windows Vista Business 64-bit edition
• Windows Vista Enterprise
• Windows Vista Enterprise 64-bit edition
• Windows Vista Home Basic
• Windows Vista Home Basic 64-bit edition
• Windows Vista Home Premium
• Windows Vista Home Premium 64-bit edition
• Windows Vista Starter
• Windows Vista Ultimate
• Windows Vista Ultimate 64-bit edition
• Windows Server 2008 Datacenter
• Windows Server 2008 Datacenter without Hyper-V
• Windows Server 2008 Enterprise
• Windows Server 2008 Enterprise without Hyper-V
• Windows Server 2008 for Itanium-Based Systems
• Windows Server 2008 Foundation
• Windows Server 2008 Standard
• Windows Server 2008 Standard without Hyper-V
• Windows Web Server 2008
• Windows HPC Server 2008
• Windows Essential Business Server 2008
We are having the issue on hundreds of systems and I am rolling out the readiness tool mentioned above to prevent other systems from being affected. In the mean time I have stopped deploying MS13-098 and am hoping Microsoft will go ahead and let all
of their customers know about the problem instead of just one country. Hopefully the original bulletin will be updated with this known issue.

PPoj,
Apple has offered replacement or pro-rated refunds in the US as a settlement of a class action lawsuit, not because of pride in their design-centric approach to their products. If you seek a similar replacement/refund program in India, then the odds are pretty good that you’d need a similar legal approach with which to convince Apple to offer a similar program there. If you’re unwilling to wait for such an event, then you can purchase a replacement power cable now, and hope for a pro-rated refund at some point in the future.

I have noticed an issue with utilizing the "stream" function on iOS 7. If you choose to just stream the movie by hitting the play button it seems to actually start downloading (which is fine) but if you are say halfway thru the movie and stop you can clea

I have noticed an issue with utilizing the “stream” function on iOS 7. If you choose to just stream the movie by hitting the play button it seems to actually start downloading (which is fine) but if you are say halfway thru the movie and stop you can clearly see that storage has been reduced under the usage, yet under the “videos” tab it still states “No Data” the only way to delete what you have partially downloaded is to fully download the video, which is fine but there is no way to tell what videos have been partially downloaded (I.e which occurs a lot when your child switches between movies using the so called “stream” function). This becomes troublesome once the capacity of the ipad is almost met and you have no way to delete this data since you may have several videos that have started to be viewed (hence partially downloaded). Apple needs to somehow make it truly streaming or provide an update so the storage can be managed. The only way I have been able to remove partially downloaded videos is by doing a total software restore. (The video data that is in question when connected to my MacBook shows up in iTunes as “other”) if you have any insight into this issue it would be greatly appreciated. Thanks.

Here are the screenshots for what it's worth.
Not sure why I can't post them in the original post. 
Mod edit: See [https://bugzilla.mozilla.org/show_bug.cgi?id=718813 bug 718813]
'''Again, when I set my DNS server to automatically detect the servers both problems disappear and I have no issues at all.'''
IMO opendns is either doing this on purpose (unlikely) or they're under some sort of attack/being used to attack the specific torrent sites although I'm open to other explanations. I believe using the automatic setting for DNS is using my own ISP's DNS servers (which again, work fine... but still...)
I'd rather not use Google's public DNS servers as Google is to commercial these days and I think there's potential privacy issues.
'''Again I have changed the setting for DNS servers back and forth several times to duplicate/verify the issue(s)... and the issues only happen with the opendns servers.'''

Hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

kaylsk1 wrote:
udated and its on 10.6.8 yet still no change
Your signature in 1st post was 10.8.2.
You went backwards?
Did you reformat and reinstall when you first purchased it?
If not I HIGHLY recommend you do that before you do anything else.

TS1398 I have the ipad retina display version - I have a BIG issue with this when out and about that on about 50% of the time will it see my HTC mobile WiFi hotspot - rebooting either, or both devices doesn't cure the problem it drives me MAD!!!!

I have the ipad retina display version - I have a BIG issue with this when out and about, that only about 50% of the time will it see my HTC mobile WiFi hotspot - rebooting either, or both devices doesn't cure the problem it drives me MAD!!!!
The HTC hotspot works fine with everything else I connect to it.
Also - ipad will not connect to my HTC via bluetooth. Again, I can connect to everything else with my HTC other than my ipad.
I have to say this is my first venture into Apple products and I have always wanted to get away from my windows based laptop to get a MacBook, the problems I have had (flash player etc) & continue to have (as above) are putting me right off swapping over. I HATE technology that doesn't work and my ipad has been hard work!

I stated my ipad as being an ipad2, but I now think it is a 3??? It was new Jan this year and is the 64gb retina display version.
I really would like to get to the bottom on this problem wit mobile hotspots as it is sitting on my desk next to me now and I cannot get it to connect to my HTC mobile hotspot!!!! It might be taking a flying lesson soon at this rate!!! Grrrrrrr...........

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours to pay a 100 pounds.Using my ipad I looked it up and it appears to be a very common virus.I am worried about my Mac(relieved at the same time that I am not a cyber criminal
!) so anyway what should I do.I tried to fonce quit and then open safari but only that page keeps opening up.Looking up online their was a suggestion to reset safari, but I am unable to click on the reset safari tab as the pop up for stay on page keeps coming up.i have switched off my lap top now.But am really worried.How can I get rid of it?

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

Wifi: my Cell phone will remember 10 wifi connections. So delete any you don't use often and your home wifi and try to enter home wifi again.
if it still won't connect to home wifi, call your internet provider for help. You may need a newer router or different settings Or upgraded service. Your phone seeks the best connection and will refuse lesser connections.
last resort. Backup the phone. Do a full reset, then restore as new with the backup.
if still not fixed, go back to apple and insist on repair or replacement.
HOWEVER. voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

I have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

i have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

Warranty and support is only valid in the country of origin. The only exception being the EU where a device bought in any EU country can get warranty or service in any EU country.
Warranty is determined by device (serial number), no documentation required.
Apple does not repair devices, they replace them. For that reason, ensure the device is backed up and any pictures take with the device are copied off the device prior to going in for service.

I have been having issues with my computer lagging after installing lion.

I have been having issues with my computer lagging after installing lion. Can anyone please help me get the issue resolved? I need it in easy to follow language.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

As described in the header, my Apple TV (120GB) has its LED blinking amber non-stop, no video, no audio. It is about 2 months old and I have never had issue with it before.

As described in the header, my Apple TV (40GB) has its LED blinking amber non-stop, no video, no audio. It is about 2 months old and I have never had issue with it before.

They stopped making that model four years ago. There is no way it is two months old. Trying connecting it to a computer with iTuens via a USB cable to see if you can re-install the firmware.

I have an mcc issue with my canon printer since upgrading to OS Maverick

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