I have an MX870 printer I'm using a iMAC. I can no longer scan, the scan options doesn't appear

I have a MX870 printer. i am not able to scan. I used to be able to but now the scan option does not appear in my printer queue or in the Print Scan system preferences. I the printer is set up wirelessly. Can you help?

Hi robnunally,
What version of OSX are you using? To determine this, please click the Apple in the upper left hand corner and then About This Mac. The version will be listed in the window that appears.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

What is "Adobe XI" - Reader, or Acrobat?
But either way, 'Save as Adobe PDF' is a Word function, independent of what Adobe software you have installed.

I have a Samsung printer CLP that used towork on Airport and no longer does, Printer works oK when plugged in as USB What can I try?

Mabook with Snow Leopard Samung CLP 510 Airport

You cannot install the apps on the car.
The cars head unit is merely acting as an interface to the apps on the device.
If you want to use those apps in the car, plug the device in and leave it plugged in.

So here is the deal. I have purchased a new iPad 3-32 GB and i was trying to sync it with my windows-7 computer. The device option doesn't appear in the I-tunes. What could be the possible problem and how can this be resolved.

Also the ipad is not yet connected to any internet connection but the computer is connected to LAN. I am in desperate need for answers and some guidance.

Device not recognized
http://support.apple.com/kb/TS1538

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

I have a client that uses Windows that has recently told me she can no longer open the PDFs I send her. I can't find this elusive "Always Send Windows-Friendly Attachments" setting that I have read may solve my problem. Can someone get me there?

I have a client that uses Windows that has recently told me she can no longer open the PDFs I send her. I can't find this elusive "Always Send Windows-Friendly Attachments" setting that I have read may solve my problem. Can someone get me there?

Dear Dan,
It was from InDesign that I was creating the shared pdfs. I was one of two Mac drivers in a corporate sea of Win users and had to make the change I mentioned in order for the Win users to see my pdfs for review. The difference from what you appear to be doing was that were all on an MS Exchange Server so the files were shared over the company's Exchange Server e-mail system. However, some of these files occasionally went to outside users via regular e-mail and those people had no issues either.
So what I did was tested and worked for years.
You might look at the Adobe forums or Knowledge Base to see if that is a reported issue with newer version of CS. I was on CS2 when I was doing this, and the other Mac driver was on CS3 but had no problems either.
Some Win users I've talked to find a problem opening some pdfs (not mine) in general and found they had to open Reader first and them open the file from Reader's File menu. That most often happened if the client was using an outdated version of Reader.

I bought the Adobe Photoshop Classroom in a Book for CS6 by accident and I have CC. I know, stupid mistake. But I can't take return the book. Is is similar enough to CC that I can still get use out of the book? Thank you so much

I bought the Adobe Photoshop Classroom in a Book for CS6 by accident and I have CC. I know, stupid mistake. But I can't take return the book. Is is similar enough to CC that I can still get use out of the book? Thank you so much

Each version of Adobe products builds upon the previous ones. Some things like filters and advanced features may evolve or become deprecated over time, but the basic tools have remained pretty much the same for decades. As long as you know there are subtle differences between versions, I think you will still get a great deal of value from C in a B for CS6.
Also refer to the CC online tuts
Photoshop CC tutorials | Learn how to use Photoshop CC
Learn Photoshop CC | Adobe TV
Nancy O.

I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes.

I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes. Can anyone please give me step-by-step instructions on how to use the downloaded file? I have tried to import it and drag and drop. PLEASE HELP. Thank you.

See my response to your other post.

HT204409 How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.

How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.

If you are saying that the iPod asks for the password for the network and you do not know it, what may work is to turn on iCloud keychain for the iPod and iPad., Thet may sync the password from the iPad to the iPod
http://9to5mac.com/2013/10/26/how-to-setup-and-use-icloud-keychain-for-mavericks -and-ios-7/
Otherwise you will have to go into the router settings and reset the wifi password in the router

I have a OSX version 10.7.5. On Safari mail I can no longer see the information that usually appears at the beginning of an incoming email, like the date, senders details etc. What do I do to be able to see this again?

I have a OSX version 10.7.5. On Safari mail I can no longer see the information that usually appears at the beginning of an incoming email, like the date, senders details etc. What do I do to be able to see this again?

No, I get my mail on my computer, not on a website. I used to be able to see the information but in sorting another issue I must have changed a setting or something. I have gone to View. Under Message Attributes most things are ticked but many of them are not bold print i.e. they are pale grey. I don't know how to activate them again.

I was able to print with my acrobat before, but I can no longer do it. the error message says "adobe creation cannot continue because acrobat is not activated" How do I activate it?

i was able to print with my acrobat before, but I can no longer do it. the error message says "adobe creation cannot continue because acrobat is not activated" How do I activate it?

I have the exact same issue. I can print one document and then I get the error mentionned above ("adobe creation cannot continue because acrobat is not activated"). Then I need to reboot in order to be able to print a new document.
I have suite and went to Photoshop as suggested, but this program is already activated. I tried to launch Acrobat Pro but it won't.
I'm using the Design and Web Premium CS6 Suite on Windows Vista.
Thank you so much for your help.

The download button as described on the HELP page doesn't appear on the page with my downloadable list of songs. How do you down load a purchase? I have made 3 purchases of the same song and can not down load it and the HELP instructions don't help.

The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?

Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M.

I installed an airport express, on my mac book i can use the airplay using iTunes, but on my iPhone en ipad the icon for airplay not appears on the screan when i start the music player.

I installed an airport express, on my mac book i can use the airplay using iTunes, but on my iPhone en ipad the icon for airplay not appears on the screan when i start the music player.

Chances are, you have already tried this and already know the answer.
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A newer AirPrint printer would allow you to do what you want.

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I have an MX870 printer I'm using a iMAC. I can no longer scan, the scan options doesn't appear

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