I have an officejet 6500 wireless, doesn't print fonts from quickbooks after moved to new house...

I have an officejet 6500 wireless and it worked just fine - used it for pronting from Quickbooks. Moved to new house. Because of new router had to reinstall via install CD. Install worked fine. When printing checks from Quickbooks I now get a message that says the the printer does not support the font being requested - it used to...what's up with this?

Does this only happen when printing from Quickbooks? Have you tried adjusting the settings in QB's? The meesage you are receiving is saying that the font that QB's is wanting to use is not supported by the printer.
I've included a link to the Hp website that has some updates available for this printer that might help as well.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795...
Dave M.
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Officejet 6500 wireless doesn't print after computers wake up

Upgraded to Windows 7, but got a new integrated modem/router combo. It's a Netgear DGND3300.
My whole network is wireless.
I never had this issue with my 2Wire Home Portal 2701 modem/router combo. It worked flawlessly and I mean flawlessly.
I have to reinstall my drivers for the printer and then it will work. If we go to bed and and then try to print the next morning, it's like the printer info hangs in the spool.
I get the icon saying it's printing, no errors, but the printer just doesn't print!
So if I wirelessly delete the printer then reinstall it, it will print fine.
I can't figure out where the issue is. Turning off the computer and turning it back on again doesn't seem to help.

Good job on the firmware.
Have you downloaded this patch for Win 7 upgrades?
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HP officejet 6500 wireless suddenly stopped printing black ink.

HP Officejet 6500 wireless has stopped printing black ink. Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
I would recommend following this troubleshooting guide:
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6500 e709 will not print color from my Mac

My HP Officejet 6500 e709 will not print color from my Mac. I have run test print from the printer and it prints fine. I have installed new cartriges and run a test page and all is good. the print comad from the mac only prints black

Hi @bvedder ,
Thank you for visiting the HP Support Forums and Welcome. Thank you for the detailed message, tells me where to look for a solution for you. I have looked into your issue with the HP Officejet 6500 E709 Printer and not able to print in color with your Mac.
Here is a document that will show you how to change your Print settings on the Mac. Go to the section Solution four: Check the print settings. Then select the Mac. The Quality should be Normal or Best.
Hope this helps you print in color.
Thanks.
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HP OfficeJet 6500 wireless twain driver( for scan to quickbooks) needed

I have an extra HP OfficeJet 6500 wireless printer around and I wanted to see if it had a twain driver so we could use it to scan to attach directly to QuickBooks. QuickBooks lists scanners they think would work and it is not on the list but they also state that any twain driver should work.

Hi mowit,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Please respond with which Operating System you are running and I will be happy to research this question about the twain drivers.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I am always happy to help so please respond back at you convenience.
Thank you.
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W a t e r b o y 71
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Hp officejet 6500 wireless doesn't scan to pdf and can't install driver

Purchased a new Windows 8.1 laptop (Dell) and using my old 6500 wireless printer but connected directly through USB. I can scan from the printer control panel, but don't see an option to save the output as a pdf as was formerly the case with my Windows 7 computer.
There don't appear to be any HP programs on my new laptop with which I can control the printer. I downloaded the driver/software from the HP site, but when I try to run the downloaded executable, it extracts the files but gets no further.
So there are 2 problems, but the first may be a result of the second.
Thanks for any help you can give.

Hi,
Yes, Windows 8.1 comes with many generic drivers for printers and normally they only support basic print. Please download the following Software and Drivers and install to your Windows 8.1 (or 8) computer:
http://ftp.hp.com/pub/softlib/software12/COL31304/mp-110035-1/OJ_AIO_6500_E709_Full_Win_WW_140_408.e...
Regards.
BH
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HP OFFICEJET 6500 Wireless Doesn't Work

I have new desktop with Windows 7 and cannot install wireless for this 6500 printer. Followed directions from CD and website and each time it locks up after I plug in USB cable. Says device is installed properly but locks up at configuring device right after that. Tried FOUR TIMES. Any help? PLEASE?

Oh, this must be brand new! I was told that HP is not shipping Win7 or Snow Leopard CD's yet, thanks for setting me straight.
I assume you want to install the printer on your wireless network. If so, do it from the front panel of the printer - Setup > Network > Wireless Network Wizard.
Once it is connected to the network that way, the software may be better able to see it and install properly.
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I am employed by HP

HP Officejet 6500 Wireless will not print black but will color

I did the soak & had a lot of build up & put it back in machine it still with not print anything black. I've tried copying a form still no luck, I tried a hard shut down to reboot its self still nothing. What else could it be? or what else could I try to get it up an working?
thanks~~

@fradybaby
Did you get any improvement at all with the Black after soaking the printhead? (as usually it is quite successful). Sometimes it might take a couple of attempts with the soak.
Is the printer still within warranty? (typically it's one year from date of purchase), as the issue could be related to the printer itself.
Support Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Printer warranty check tool (enter serial no.)
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

I can't get my printer, HP Officejet 6500 Wireless E709n, to print?

How can I get my printer to print?

Hi,
Which version of Acrobat and Operating System are you using?
Are you able to print any other document type like Word or Notepad?
Please try updating HP printer drivers and Acrobat (via Help -> Check for Updates) and then check the issue.
Regards,
Anoop

Re: HP Officejet 6500 Wireless will not print with black ink

My black ink cartridge was not working and I came across this site. Thank you Pokerchip your method worked fine I was about to buy a new printer till I came across your blog, I placed all the cartridges in plastic bags and I washed the printer head first in metholated spirits then rinsed it well under the tap till the water ran clear, I placed the printerhead ouside in the warm night air overnight and in the morning put it back in my printer when it was thoroughly dry at first the printer message read no printhead installed so I press the ok button and the printer when through a process and finally printed a test page it was absolutely perfect, you saved me heaps of money very grateful for your help and I hope this helps others as well. Check out Pokerchip's blog on this site

I am glad things worked out for you, but there are two parts I would NOT recommend: first, do not use metholated spirits as this can cause the printhead to delaminate requiring printhead replacement. Secondly, I would not recommend leaving the printhead out of the printer overnight as this can allow the printhead to dry out and/or introduce air into the printhead.
The post here has my recommendations for cleaning the printhead, this has worked for many people.
Bob Headrick, HP Expert
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My HP Officejet 6500 wireless won't print envelopes ! What am I doing wrong?cc=us

My printer keeps printing on the letter paper instead of on the envelope. I need a solution suggestion. Answers are not on the paper manual sent with the printer.
Thank you for aany help!!!

Follow the steps from the below link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
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Using HP Officejet 6110 and Officejet 6500 wireless issues

I have been using an HP Offciejet 6110 printer for a long time with an HP laptop running WINXP. I purchased a new HP laptop running WIN7. The WIN7 laptop will print to the 6110 in color only and doesn't allow the HP Imagimg Director software to work.
I recently purchased a new HP Officejet 6500 wireless printer and set that up to run off the HP laptop with WIN7 using the full software install. That seems to be working OK.
I then setup theold XP laptop using only the drivers for the Officejet 6500 so I could still use the Officejet 6110 from that computer and all the scanning and other features of the HP Imageing Director software. But it appears that the Officejet 6500 drivers have scewed up the Officejet 6110 software drivers on the XP laptop. How do I get this computer back to using the 6110 as normal (which was very useful) but be able to use the 6500 as an optional printer without all the 6500 features?

Hi dresdenron,
Thanks for clarifying the issue again. I was a bit confused.
How is the Officejet 6500 and Officejet 6110 setup on the Windows XP? (USB, Wireless)
Both models use completely different software. So there shouldn't be any interference even if the full software had been installed for the Officejet 6500. If both printers are connected by a USB cable, then the Officejet 6500 might have taken over the port and therefore causing the scan not to work.
What happens when you try to scan? (error message)
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If the issue persists, uninstall and reinstall the Officejet 6110. This way it will be recognized on the new port assigned.
Uninstalling the Printer Software.
HP Officejet and PSC Full Feature Software and Driver.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
The Officejet 6110 is a Windows Update for Windows 7. There is no HP Imaging Director software available to run on Windows 7. Installing the Printer Software in Windows 7 for a USB Cable Connection.
Please provide in detail the results. If I missed anything, just let me know.
Thank You.
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Gemini02
I work on behalf of HP

HP Officejet 6500 Wireless/Curled corner with Ink blotch

I am printing on 5.83" x 8.27" cardstock in color. The left hand top corner of nearly every page is turned up with a round ink blotch that smears if you touch it. I have printed about 100 of these on new color ink cartridges and it is getting worse to the point that nearly every page now has this issue. I have run the "clean printhead' function on the tools menu but that doesn't help. Any suggestions?

Hello blueeyes14,
Welcome to the HP Support Forums! I see you are running into some print quality issues when attempting to print on 5.83" x 8.27" card stock to your HP Officejet 6500 Wireless Printer. After taking a look at the Supported Card Sizes, the card stock you are using is not supported. With that being said, there could be a few factors that are causing the issue you are experiencing:
1. The card stock may be to thick, so the ink is not able to properly dry before it finishes the print causing the blotch and curl. (I understand you may have had successful prints with that cardstock size, that does not mean it is supported)
2. I notice you have printed 100+ of these, please keep in mind if the printer is running for long periods of time this could cause it to overheat and not work properly.
Can you please let me know what the weight of the card stock is you are using?
I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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Print Head is missing or damaged HP Officejet 6500 Wireless

I have an HP Officejet 6500 wireless. It is installed on a desktop with Windows 7 Ultimate 32 bit. The printer is telling me it cannot print because the print head is missing or damaged. I have removed everything and cleaned as directed but still the same error. Doesn anyone know if I can buy a new printer head for this particular printer?

Hi,
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MrMatthew - HP Support Forums Moderator
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How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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I have an officejet 6500 wireless, doesn't print fonts from quickbooks after moved to new house...

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