I have an old account with purchased songs in it,however I have a new account now which does not allow me to listen to this purchased music.I have tried changing the password but to no avail.Please help
The problem is I have an old account from an old I-pod which is now broken.Well the I-pod has been binned.I have a new i-pod and have a new user name.I have tried to access the songs i purchased yeateryear on my old device but and this is a but .....The new account will not allow me to access these older purchased songs. I cannot listen to them or burn them onto a cd.It throws up my old account user name in a window with a password request to access this material.I have changed my password several times however I still cannot access these purchased songs.
iPods (that are not iPod touch) are not directly linked to any "account." They are associated with your iTunes library. The account in iTunes is your Apple ID, which is used to purchase and download content from the iTunes Store. It lets the iTunes Store know who you are when you sign in.
Songs that are currently sold by the iTunes Store do not use DRM (copy protection). However, songs purchased during the earlier days of the iTunes Store do use DRM. If you have such songs that were purchased using a previous Apple ID (not your current Apple ID), you need to authorize your computer for that previous Apple ID.
Find one of the songs that does not play due to this problem. Right-click on it in any iTunes list, and select Get Info. On the song's Info window Summary tab, look for Apple ID. That is the Apple ID used to purchase this song.
From the iTunes menu bar, under Store, select Authorize This Computer. In the dialog window that appears, enter that Apple ID used to make the old song purchases (plus password). Do not enter your current Apple ID and password. Click Authorize.
The computer is now authorized for BOTH your old Apple ID and your current Apple ID.
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nano Windows XP"I got my nano in january but it hasnt been turning on for about a month."
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Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
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