I have an old AOL account not used for years. No I have realized some years ago I have signed in into the apple storewith this email. Now I am not able to change this apple ID. Has s.o. an idea how to work this out?

See this -> http://support.apple.com/kb/TS1299

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I have an ipod classic where the screen lights up but is completely blank so am not able to access any music,playlist or menu etc.Any idea how to fix this

I have an Ipod Classic and currently the screen lights up but no information appears - just a blank back lit screen.Any ideas how to rectify or is it beyond saving?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

HT201471 I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the pad for my password came up and then before I could put in my password the screen went black and now I can not get it to work at all. What should I do?

I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

I have an old aol email that I want to use as my iCloud email but MyAppleID won't accept it because it is already in use by Apple. May have been for my ibook but not sure.

I have an old AOL email that I want to use as my iCloud email but MyAppleID won't accept it because it is already in use by Apple. May have been for my ibook but not sure. Any way I can find out what I used it for in the past?

Go to https://appleid.apple.com and sign into manage your apple id with any apple ids you have access to and see if you're account is either an alternate email address or a rescue address. If it is, remove it. Have family members or friends check theirs, if they have apple ids, just in case.
If that fails...
Contact Apple for support and service - Apple Support
You'll need to speak to someone in account security. They'll have to go through a verification process with you, in order to reveal information. If you fail that process, they will be able to tell you nothing.

I have two email accounts, an aol account and a corp. outlook account. When I enable the WI-FI connection I do not receive aol emails, yet I receive the outlook emails on my iphone4. Any ideas how to correct this?

When I enable WI-FI on my iphone4 and connect to my network I do not receive emails from my AOL account, however, I receive emails from my corporate outlook exchange account. When WI-FI is disabled I receive emails from each account. Any ideas how to correct this? Thanks in advance.

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back soon.

I have an old itunes account . the email is attached to is no longer a valid email address. have forgotten the password used for that apple id how do I connect my new email address and apple id to the old one

I have an old i tunes account attached to an old email account that is no longer valid. have forgotten the apple id attached to this acct. so no longer can get the forgotten id sent to the email. I have made a new apple id and email is attached but my laptop will not allow me to download again and start over. although really dont want to start over , as have alot of music in my old account. Please help! thanks

Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H.

I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?

I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?

Backing up and restoring your Profile should have included your bookmarks.
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
That looks like a JSON bookmarks backup file, from 11-01-2012. Did you try '''restoring''' that file?
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_using-a-bookmark-backup-file
Never messed with JSON files other than viewing them on a few occasions out of curiosity. There are no line breaks which make them very difficult to read.
As far as working with that file in {like} NotePad goes:
A. use Find / Search for each indecent of a '''"uri"''' string, then "copy and paste" the uri into another text file, and then move on to the next "uri" string.
B. use a text program where a filter can be set for the "uri" field in the JSON file for a line break or to "scrape out" the "uri"s only for display or export to a list of uri's.
Or try using an online JSON editor like this, to try to display only the "uri" field.
https://www.jsoneditoronline.org/

I have a personal itunes account with an iPhone5s and an iPad 4 mini. I have unlokced my old iPhone 4 to use for work on a diffeent SIM and new number, can i have all devices associated to me single appleID and use both numbers ?

I have a personal itunes account with an iPhone5s (perosnal mobile numer) and an iPad 4 mini (no SIMM). I have unlocked my old iPhone 4 to use for work on a different SIM and new number,
Do you know if I can have all devices associated to my single apple ID and still use both numbers without messing up my profile. It has just changed my number over.

I would not be able to give you idiot proof guide, since different games are different. Some of them have icloud integrated already, but those already taken care of. Some of them use specific logins and once you log - you get your info. General recommendation is to contact support sites of those games for enabling icloud instructions or enabling of transfer. There are other purely apple ways - like sync your phone in itunes and then sync apps with ipad, but those are only one time transfer. There is another way that is not typically recommended - restoring ipad from iphone backup. It may transfer your game content, but once again sync in the future has to be done by game.
So if I were you, I would address that individually with every game provider.

I have an iPod mini that I have not used for mover 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue.

I have an iPod mini that I have not used for more than 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue?
patrishafrombrooklyn

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

I have a Iphone 5 bought with my boyfriend and he has his apple id password and now I can not active the iphone 5 Irish on my sim card. can you help me there!

I have a Iphone 5 bought with my boyfriend and he has his apple id password and now I can not active the iphone 5 Irish on my sim card. can you help me there!

szxyalcx2 wrote:
This iphone is currently linked to an apple ID: Sigin in with the Apple ID ........;
You'd only get that message if iOS 7.0 Beta was installed on this phone. There is no fix. Either return the phone for a refund, or give it back to your boyfriend & have him get it fixed.

How do I remove them from my itunes account as authorized accounts for my new macbook iphone and ipad to use? I CANNOT access them can i call you? also if i have an old itunes account on another email

help 4 of my authorized computers crashed or are gone how do I remove them from my itunes account as authorized accounts for my new macbook iphone and ipad to use? I CANNOT access them can i call you?
also if i have an old itunes account on another email can i transfer those songs i still have access to both emails?
thank you

De-authorise all, then authorise the one you still have.

Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?

Following a software update, I can no longer access/authorise music purchased via iTunes from my old Apple ID, which I have not used for 8 years, and no longer have password. Any ideas how I can re-access/recover that music?

Apple ID FAQs > http://support.apple.com/kb/HT5622

Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

Hey ilyaz20360341,
Could you please specify how exactly did you transfer Acrobat from one MAC to other.
You might need to deactivate the software from your old machine and then activate it on the new one with the same serial number (for Acrobat license) or Adobe credentials (for Acrobat subscription).
If you have done the same way, then let me know if you are able to open Acrobat itself.
Do you get any specific error message while opening a PDF?
Hope to get your response.
Regards,
Anubha

Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

Why when I try to update certain app it require an old email address and password I have not used for years and I do I get to update them on my new details

Apps are tied to the Apple ID that was used to purchase them and you will always need to use that ID and password in order to update them.
Saying that you do get to update them on your new details makes no sense at all.

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

I have an old AOL account not used for years. No I have realized some years ago I have signed in into the apple storewith this email. Now I am not able to change this apple ID. Has s.o. an idea how to work this out?

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