I have an old file that was made by macromedia flash,but I can't run this file in my Windows 7 64-bit ,while I can run it in Windows XP 32-bit

Hi momi macrom,
Have moved your post to the Flash forum. Experts here are better placed to help you.
Thanks,
Preran

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How can I open a keynote file that was made in Keynote Beta and downloaded from the web?

I have Keynote version 5.3
I want to edit a Keynote presentation made originally in Keynote Beta on the web.
When I download it in .key it wont let me edit the file because it says I need a newer version of Keynote.
When I try to download Keynote 6.0.1 I'm told I can't because I need a newer operating system!! I currently have 10.7.5 and there are no new updates.
Can I NOT open a keynote file that was made in Keynote Beta??!

Dude, the FCP-X forum is located here: https://discussions.apple.com/community/professional_applications/final_cut_pro_ x?view=discussions
This is the Final Cut Studio forum. There are no similarities between the two.
-DH

I have an Ipod touch that was used on one computer but the computer got a virus and crashed and got rid of everything. I have a new computer now so how do I transfer the music from the Ipod touch to the itunes on the new computer without losing the music

I have an Ipod touch that was recognized as its host on one computer but the computer got a viruse and crashed and got rid of everying. I have a new computer with itunes now, so how do I have the ipod touch recognize this computer as its host computer without losing all of the music I have on the ipod touch?

I have an Ipod touch that was used on one computer but the computer got a virus and crashed and got rid of everything. I have a new computer now so how do I transfer the music from the Ipod touch to the itunes on the new computer without losing the music

HT1212 i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled

i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled it connected to itunes for a minute and then back to disabled

Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone?

RI bought CS 6 in May 2014. I have an HP computer that was purchased in May 2013, but it is a 32 bit computer.I cannot currently use PS as it says I do not have enough RAM.

chased 8 GB of Ram and the computer only sees 4 GB. Is this enough to run PS? I was sent a disk to upgrade the computer to 64 bits, but I will have to re-install everything I guess including PS. Is there any other way around this?

On a 32 bit system, no app can use more than 2-3 GB of RAM. That's why 64 bit was invented, to get over this.
Still, the message is weird because Photoshop should run. There's probably something else wrong.

HT204387 I have had a phone that was paired to my hands free Subaru. I want to connect my iphone4 with it now. I can not do it. What is the problem?

I had an old Motorola phone paired with my 2010 Subaru. I now have an iphone 4 and hope to get another iphone when the new ones come out later this year.I am unable to pair my phone with my car. I had no trouble doing so with the Motorola. I also do not know where to enter the password. I have tried entering the passcode on my phone but I am not paired. Can someone help me?

Hello bjhgh,
I found a couple of resources that have steps to troubleshoot issues with connecting your iPhone with a car stereo.
First, I recommend reviewing the section titled "Features and app interaction>Bluetooth" in the following article:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/ts3581
If you continue to experience issues, please continue with the steps in the following article:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1386 I have an 80GB iPod that was purchased in 2007 and I cannot figure out how to sync it using the "newer" iTunes format. Can anyone help?

I have an older iPod (80GB) which I used to be able to sync, but now the iTunes format has changed and I cannot figure out how to sync it. The tutorial showed a page that should pop up when the device is connected to my authorized PC, but that page does not appear. Any suggestions? I need to sync my device to transfer newer music.

If you have a PC, Control S brings back that familiar side bar on the left side. That might help. I'm also going to askt he hosts to relocated this post in the iPod forum. This is the iPad part and you may get more device specific info there.

"This is an Adobe Illustrator file that was save without PDf content."

I have a client that has been working on a file in AI CS, never left his machine, but when he went to open it today he gets a message that says this file "was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur".
And when we click the "Import" button, we then get:
"This is an Adobe® Illustrator® file that was saved without PDF content. To place or open this file in other applications, it should be re-saved from Adobe Illustrator with the "Create PDF Compatible File" options turned on. This option is in the Illustrator Native Format Options dialog box, which appears when saving an Adobe Illustrator file using the Save As command."
However, even though this was created in AI CS, all other machine and all other versions of AI (even CS3, 3.3, 2, etc..) we get the same exact error message. How it can be newer than CS 3.3 when it was created in CS is strange to begin with.
I assume this is some sort of corruption, but was wondering if there were any cures. It seems our backups have backed up this file in it's current state (corrupt), which is a huge issue at this point.
Thank you very much for any help!

I have sometimes had this trouble since I updated Acrobat.
"This is an Adobe® Illustrator® file that was saved without PDF content ..."
Not sure what's wrong - it seems to happen even though the Illy file is saved with PDF content and everything embedded.
Another thing: When viewing pdfs under Advanced>Print Production>Output Preview I repeatedly get an RGB simulation preview even though I know that the file is CMYK. So I have to choose a CMYK simulation preview and then things look o.k.
Is there any way to stop the RGB preview coming up? I note that Convert Colours messes things up completely, so it's only the preview that's wrong.
Any ideas, Wade?

This is an Adobe Illustrator File that was saved without PDF Content.

Hi everybody,
I'm working in illustrator CS6 and I am trying to save my file as PDF. However I can't seem to do it.
I save the file as an ai. file and click the "Create PDF Compatible File" option. Then when I click >save as >and opt for the PDF version and click save the PDF file comes up with no images and just the .....
This is an Adobe® Illustrator® File that was
saved without PDF Content.
To Place or open this le in other
applications, it should be re-saved from
Adobe Illustrator with the "Create PDF
Compatible File" option turned on. This
option is in the Illustrator Native Format
Options dialog box, which appears when
saving an Adobe Illustrator le using the
Save As command.
This hasn't happened before when saving to PDF previously. If you could offer any help or advice I would much appreciate it.
Cheers
R

Rosie,
This is seriously weird: even if you have Create PDF Compatible File unticked you should be able to Save As PDF.
There may be something corrupt, so the list may be worth trying:
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

While intending to perform a clean install of Mountain Lion while continuing with old apps and files, is it a waste to restore a backup that was made while running Mountain Lion as an UPgrade from Lion?

While intending to perform a clean install of Mountain Lion while continuing with old apps and files, is it a waste to restore a backup that was made while running Mountain Lion as an UPgrade from Lion?
Originally I was running Mountain Lion as an UPgrade from Lion. I created a backup in Time Machine, performed a clean install of Mountain Lion, then I proceeded to use Time Machine to restore the back up.
When thinking about the essence of a back up restore, it occurrs to me that for all I know, I may have just wated my time IF Time Machine also restores all the old unneeded files that remain from Lion after an upgrade.
Since the backup was made while running Mountain Lion as an upgrade from Lion, did restoring this backup defeat the purpose of a clean install by reinstalling old Lion files?
If so, how can I re-do the last portion of the process so that I get all my home-folder files and apps back without the full bulk of old Lion files? Migration assistant I'm guessing?
-Chris

Hello John!
Thank you for your response which solved my problem. For other users who may stumble upon this, I'll clear up the confusion and share how I solved the problem with your help; When looking for answers to my computer problems, finding unresolved questions where person B offers a solution and person A never comes back and says "That worked, thank you.", it demonstrates a "k-thnx-bye" user mentality that leaves others with the same problem lost. Without further ado:
It is not clear what you did because the meaning of "clean install" is vague. You can erase a volume and install an OS which leaves none of its previous content intact,
This is what I did: I erased the volume leaving no previous content intact, while then installing OS X Mountain Lion.
or you can upgrade an existing OS (or reinstall the same one) which does not alter your user - installed files.
An upgrade to Mountain Lion from Lion is what I started with initially before erasing anything. This was undesirable. Since this can cause Macs to run slower (especially whereas I'm using a mid-2011 Mac Mini), my goal was to go from operating within an upgrade to Mountain Lion, to operating within an installation of Montain Lion that was not preceded by any other oprating system.
Hence a "clean install of Mountain Lion while continuing with old apps and files" is confusing.
Well put and understood. What I should have said was:
1.Erase the volume
2.Install Mountain Lion clean
3.Confirm that Mountain Lion is functioning properly
4.Proceed to use either Time Machine or Migration Assistant to Import/Migrate/Copy over only two things; My old apps (That had been stored originally in the designated Applications folder) and all files and folders originally stored in the home folder under users.
If you restore from a Time Machine backup then all modifications that occurred subsequent to that backup become erased. It renders moot any OS X upgrade performed subsequent to that backup.
That makes sense and is just as I later suspected.
If so, how can I re-do the last portion of the process so that I get all my home-folder files and apps back without the full bulk of old Lion files? Migration assistant I'm guessing?
Yes.
This is what I did and everything works perfectly. Thank you so much once again!
-Chris

If you have an itunes acct that was not set up to share and the lap top it was on is no longer working, is there a way to open up the old itunes acct to get music and photos? This was before icloud was available, can you reset your password?

If you have an itunes acct that was not set up to share and the lap top it was on is no longer working, is there a way to open up the old itunes acct to get music and photos off of it? This was before Icloud was available. Can you reset your itunes password somehow?

iTunes and the iTunes Store won't have anything to do with your photos. Those would be stored only on your laptop unless you made a backup of some sort. If you didn't, and the hard drive in your laptop has failed, then your photos are gone unless you wish to pay a disk recovery service a lot of money to try and get them back.
As to your music, if you purchased it from the iTunes Store you can probably re-download it. Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time. You can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For full instructions, see:
http://support.apple.com/kb/ht2519
Regards.

I have a file that was created in FH 11 and I am using same version.Originator opens file and everything is fine and also earlier version opens it fine.when I open it the links shift 1/8" up and left.Has anybody had this happen to them

I have a file that was created in FH 11 and I am using same version.Originator opens this file and everything is fine and also an earlier version opens it fine.When I open it it shifts the links 1/8" up and to the left.Has anybody ever had this happen to them?

What file format(s) are the "links"?
If raster images, do they contain clipping paths or transparency?
What is your platform and OS?
Were the FH documents created on the same platform (Mac or PC) as the one you are currently using?
Were the linked files created on the same platform (Mac or PC) as the one you are currently using?
Can you reproduce the problem with a newly created document and the same linked images?
There was once an issue with transparent 1-bit TIFF images shifting, but I believe that was in a previous version of FH.

HT1311 i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on th

i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone

What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud?

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

I opened a PDFs file that was attached to an email message and now it will not close when I press "Done" as it usually does. Does anyone have a solution to suggest? Thanks.

I opened a pdf file that was attached to an email message I received and now it will not close when I press "Done" as files usually do. Does anyone have a solution to suggest please? Thanks.

Try double clicking your home button then force close the stuck PDF by swiping upward. Once you've done that just click the home button again to exit.

I have an old file that was made by macromedia flash,but I can't run this file in my Windows 7 64-bit ,while I can run it in Windows XP 32-bit

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