I have an OLD gift card but i don't know how to redeem it

How do i use it??

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

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HT201209 i've redeemed my apple gift card but i don't know how to use it to purchase songs from the itunes store

when i download a song it takes me to the page where i can redeem a gift card (which i did and have $100 credit) but i cannot figure out how to activate the balance for my purchase. please help??

Select the app you want to purchase and your balance will be debited accordingly!

My ipad 3 is frozen on the plug into itunes page. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (there is no usb port on an ipad). If anyone could help it would be appreciated.

My ipad 3 is frozen on the plug into itunes page - it won't turn off or on - just stuck. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (the advice is to connect ipad to mac and there is no usb port on an ipad). If anyone could help it would be appreciated. Going nuts.

I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
iPad User Guide for iOS 6
iPad User Guide for iOS 7

HT3669 I have a HP Laserjet M1120 but I don´t know how to scan. Can you help me?

I have a HP Laserjet M1120 but I don´t know how to scan. Can you help me?

Your Model apparently needs to use Apple's "Print & Scan" which is found in Applications>System Preferences>"Print & Scan". There you will follow the following instructions from the HP Support site to Scan, for instance:
Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
Click the Apple menu (# ), and then click System Preferences .
Click Print & Scan (# ).
Click your printer in the left pane.
Click Scan , and then click Open Scanner .
Click Show Details . The details of the scan display, including options to change scan settings.Figure 4: Example of the Show Details scanning screen#
Change any scan settings as necessary, and then click Scan .NOTE: Make sure to select either the Flatbed mode or the Document Feedermode, depending on your printer and how you plan to scan.
Hope this helps

How can I locate my lost iPhone 4s? I have my serial number. But I don't know how. please help me.

How can I locate my lost iPhone 4s? I have my serial number. But I don't know how. please help me.

The serial number will not help you locate it.
IF you turned on the find my iPhone feature on the iPhone itself, then go to iCloud.com
If you did not, then you cannot locate it.

I have bought new apple iPad but I don't know how to verify my Apple ID can you please help me

I Have bought new apple I pad but I don't know how to verify it can you please help me

When you create an iTunes account you should receive an email to the primary email address that you put on the account - that email should have a 'verify now' link in it which you need to click on and which will open a browser for you to log into your account from.
From Frequently asked questions about Apple ID :
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.
(For info these are user-to-user forums, you are not talking to iTunes Support nor Apple, nor is it 'live chat' - a fellow user will reply when they see a question and they know the answer.)

HT204053 i have a new email address but I don't know how to make it my primary email

I have a new email address that I want to make my primary email but I don't know how

Login at http://appleid.apple.com/ and make the changes there.

HT1766 I want to back my Ipod up to a new computer beacuse I don't have my old one anymore and i don't know how to do it.

i want to backup my ipod to a new computer because the computer it was backuped to is dead and i don't know how to back it up to a new one. I heard i needed to do something with a file on it or something but that computer dosen't work or turn on or anything so i don't know what to do....

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

Help. Somehow my toddler reversed the display on our macbook pro. Documents are now black with white type. Photos look like negatives. I have tried to undo this but I don't know how!

If anyone knows how to undo this, I would greatly appreciate it. Clearly I am outsmarted by a 2 year old!

Maybe your child likes "negative-image" ... who are you to judge?

I can insert images in gmail. However, I cannot insert a screen capture on one computer when I can on another. So I think its the way I have Firefox setup...but I don't know how to change it.

In gmail I enabled insert images. I can now copy/paste an image....but not a screen capture. I'm using the same process to capture the screen shot and paste as I do in Word. It works on one computer...but not another.

Move the cursor to the very top of the screen, maybe push up a bit. The main menubar should then appear. All the way to the right should be a bright blue icon - click it, and the Safari window should revert to 'normal' size.
Pressing Command-Control-F should accomplish the same thing.
Once it is back to normal size, click and hold on the top portion of the Safari window and drag to left or right to place it where you want it to be. Once you leave it there, the next time you open Safari it should open its window in normal size at that place.
If you need to re-size the window a bit, you can click-and-hold on the bottom-right corner of the window and drag to resize it.

I changed my apple ID after getting a new -mail address. There are apps on my iPad that still have the old apple ID and I don't know how to change it in order to access the apps

Having trouble figuring this thing out, I know someone can help

Did you create a new Apple ID? Or did you update your existing one. Apps are forever tied to the Apple ID under which they were purchased. If you created a new Apple ID, you will still need to use the old one to update apps. It doesn't matter that the address is no longer one you used. The thing you want to do is change the Apple ID to the new email address.
Best of luck.

HT1657 I press the rental button then enter my gift card # and I don't know if it's download or not?

I press the rental button then enter my gift card # but I don't know if it's downloading or not???

No problem just happy you got it working again
Happy Days

HT1311 I used an account from my friend in app store because iforget my apple ID account. Now i have my new apple Id account, but i don't know how to erase the account of my friend when suppose to be to download apps. my friend account still on the app s

I used an account from my friend to download some apps. Because i forget my apple ID. Now I have my new apple ID but I don't know how to change it in my ipod touch 4G. Still the name of my friend is in the apps store. How to delate that name and change with my new apple account?
Thank you for your kind, may God bless you.

OS X Mavericks: Reinstall OS X Heres the link if anyone else had the same problem!! This is if you deleted not only the Mac App Store, but iTunes, Calendar, whatever came with the Mac (Apps that came already installed on the Mac), if you deleted one of those then you have to reinstall the Mac OS, Note: This one is for Mac OS X (Maverick) my version is 10.9.4, go to that link and follow the instructions if you have Mac OS X (Maverick). Other help: Common Mistake: If you delete the app from the dock then just go to finder and applications folder and drag the app back onto the dock(it was just deleted from the dock NOT your system/computer). Hope that helps others who had the same problem.

I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?

I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?

It shouldn't expire - none of my cards have ever had an expiry date on them.
If the card doesn't have its value written on it then the only way to see its value is to redeem it onto an account.

HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix

I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?

Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ?

I have an OLD gift card but i don't know how to redeem it

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