I have an old illustrator cs3 version. since a few weeks the programm crashes. when i reinstall the programm always the same thing. today i did the download of cs3 update. again - the programm crashes again. what can i do?
hello, what can i do? i need the programm and since weeks it always crashes. i´m working on a imac.
here is the log
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="2.5.0.03142007CJK" applicationName="Illustrator" applicationVersion="13.0.2" build="434">
<time year="2014" month="7" day="9" hour="8" minute="49" second="23" />
<user guid="14DFA8A7-3704-4BA7-8C93-80DED8B98D04" />
<system platform="macintosh" osversion="10.6.8" applicationlanguage="de" userlanguage="de" oslanguage="de_DE" ram="4096MB" machine="i386" model="iMac8,1" cpuCount="2" cpuFreq="2800MHz" busFreq="1064MHz" />
<crash exception="Unmapped Memory Exception" instruction="6602b70f">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x01b6a76d" symbolname="unknown"/>
<stackStatement index="1" address="0x01b34ec7" symbolname="unknown"/>
<stackStatement index="2" address="0x01cd13f2" symbolname="unknown"/>
<stackStatement index="3" address="0x01b3a974" symbolname="unknown"/>
<stackStatement index="4" address="0x01bb1bad" symbolname="unknown"/>
<stackStatement index="5" address="0x01bb1caf" symbolname="unknown"/>
<stackStatement index="6" address="0x01bb24ec" symbolname="unknown"/>
<stackStatement index="7" address="0x01bb831b" symbolname="unknown"/>
<stackStatement index="8" address="0x01b2f7b0" symbolname="unknown"/>
<stackStatement index="9" address="0x01be57d9" symbolname="unknown"/>
<stackStatement index="10" address="0x01be5a48" symbolname="unknown"/>
<stackStatement index="11" address="0x01b615d5" symbolname="unknown"/>
<stackStatement index="12" address="0x0000c43e" symbolname="unknown"/>
<stackStatement index="13" address="0x00b1602d" symbolname="unknown"/>
<stackStatement index="14" address="0x0049f289" symbolname="unknown"/>
<stackStatement index="15" address="0x0049f651" symbolname="unknown"/>
<stackStatement index="16" address="0x0049f77c" symbolname="unknown"/>
<stackStatement index="17" address="0x0049c50c" symbolname="unknown"/>
<stackStatement index="18" address="0x0049d458" symbolname="unknown"/>
<stackStatement index="19" address="0x00b15e4d" symbolname="unknown"/>
<stackStatement index="20" address="0x00a7acc2" symbolname="unknown"/>
<stackStatement index="21" address="0x0003ef3f" symbolname="unknown"/>
<stackStatement index="22" address="0x00a59784" symbolname="unknown"/>
<stackStatement index="23" address="0x0003f2ba" symbolname="unknown"/>
<stackStatement index="24" address="0x000d3aa5" symbolname="unknown"/>
<stackStatement index="25" address="0x00a8c476" symbolname="unknown"/>
<stackStatement index="26" address="0x0003ef3f" symbolname="unknown"/>
<stackStatement index="27" address="0x00a59784" symbolname="unknown"/>
<stackStatement index="28" address="0x0003f2ba" symbolname="unknown"/>
<stackStatement index="29" address="0x00159daa" symbolname="unknown"/>
<stackStatement index="30" address="0x0015abbd" symbolname="unknown"/>
<stackStatement index="31" address="0x00a7a936" symbolname="unknown"/>
<stackStatement index="32" address="0x0003ef3f" symbolname="unknown"/>
<stackStatement index="33" address="0x00a59784" symbolname="unknown"/>
<stackStatement index="34" address="0x0003f2ba" symbolname="unknown"/>
<stackStatement index="35" address="0x000d2445" symbolname="unknown"/>
<stackStatement index="36" address="0x0009df4a" symbolname="unknown"/>
<stackStatement index="37" address="0x000035e2" symbolname="unknown"/>
<stackStatement index="38" address="0x00003509" symbolname="unknown"/>
<stackStatement index="39" address="0x00000002" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
<register name="CS" value="0x00000017"/>
<register name="DS" value="0x0000001f"/>
<register name="SS" value="0x0000001f"/>
<register name="ES" value="0x0000001f"/>
<register name="FS" value="0000000000"/>
<register name="GS" value="0x00000037"/>
<register name="EFLAGS" value="0x00010283"/>
<register name="EIP" value="0x01b6a76d"/>
<register name="EAX" value="0x00006df2"/>
<register name="EBX" value="0x01b6cdd1"/>
<register name="ECX" value="0x00006daa"/>
<register name="EDX" value="0x31426eae"/>
<register name="ESI" value="0x31420104"/>
<register name="EDI" value="0x0000162a"/>
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<reproSteps></reproSteps>
<email>[email protected]</email>
</crashreport>
Similar Messages
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I downloaded Yosemite and now my iPhoto has a bar across it and will not open. I need to update to the latest version. The app store says the latest version is not available in the Canadian Store. What can I do.
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
My mac does not work, i have problems with the battery, what can i do to solve this, can it run without battery?
Desktop Systems use large capacitors in their power supplies to smooth out fluctuations in the supplied power, to avoid having power fluctuations damage the computer.
NoteBook computers use the battery to do this job. It is not a good idea to run it without a battery in place, because this allows fluctuations in supplied power to go directly into the computer without buffering. This may cause damage.
Apple has lowered prices on many battery replacements to around the US$150 range. The quality of third-party batteries varies widely, but they must generally be cheaper than that (or no one would buy them). -
Since upgrading to OS X Mavericks I have not been able to work on any MS Word tracked changes documents (works fine if no tracked changes or comments in the doc). Every time upon opening such a word file with tr.changes the word processor closes / crashes.
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I have an old Mac G5 with OSX 10.5.8
After a crash of my HD, I reinstalled the CS3.
At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under three choices to "send back" and "records in a second time "or" never record "and I continue to choose the latter option.
Another problem is that in Bridge (version 2.0.0.975) I can no longer see thumbnails of RAW files from my Canon 40D that I saw before.
Should I upgrade ACR? which is the latest version supported on my Mac?
thank youSergio Bellotto if you keep receiving the registration screen then please try accepting the screen in a different User account.
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I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
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I have the latest version of Acrobat Reader. However I cannot open a PDF document online. I was always able to do this on the particular website. What can I do please?
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when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it
Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
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I recent upgraded my mac laptop to lion. Since then iMovie crashes when i try to export a movie project. I ofter get a message that says not enough memory in the heap zone. What can be done?
I recent upgraded my mac laptop to lion. Since then iMovie crashes when i try to export a movie project. I ofter get a message that says not enough memory in the heap zone. What can be done?
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have 2 imac computers and here are my questions: first, how to I transfer the information from my contact directory from my old imac into my new imac? Once the information is transfered how can I print it? Second: I have a large music collection in my old Imac computer how do I transfer this information to my new computer? Also how can I share this information with other computers at home?
I think you may find helpful information here:
A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC System Preference add-ons
All Unsanity Haxies Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5 Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
1. Repair the hard drive and permissions using Disk Utility.
2. Backup your data. This is vitally important in case you make a mistake or there's some other problem.
3. Connect a Firewire cable between your old Mac and your new Intel Mac.
4. Startup your old Mac in Transferring files between two computers using FireWire.
5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
MacBook Air- Migration Tips and Tricks;
MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.Revised 5/21/2011 -
I used to give my photo's keywords. Most of the time I have several photo's for the same keyword and it was possible to select all those photo's and give them the keyword in one move. Since of few weeks I can't do that anymore and it's very annoying. What can I do to get back to the former situation?
. Since of few weeks I can't do that anymore and it's very annoying. What can I do to get back to the former situation?
Check, if you have the "Primary Only" option enabled. Then keywords will only be applied to the "Primary Image":
See: Keywords or ratings are applied only to one of the selected images - why?
Uncheck the little square button with the "1". -
Everytime I try to start FaceTime it says: "There has occured a problem with FaceTime. You have to stop FaceTime and start it again" What can I do about this?
Same problem as well as the network failure. Apple Care was suggesting a full reinstall and I declined. I thought it worked once but I can't be sure ... it might have been Skype which works perfectly.
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im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?
Have you worked through the Troubleshooting iOS and WiFi knowledge base article? If not, see if there is info in there that might help.
Is the WiFi greyed out on all WiFi networks or just the one? If it does this on all then there may be a hardwaer problem that needs attention from the techs at an Apple store genius bar.
Before that, however, try a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appears. That clears a lot of iOS hang ups that occur. -
Hi, i have a problem whith Iphone 4 whith the home boton! What can i do?
Hi, i have a problem whith Iphone 4 whith the home boton! What can i do?
As you do not state what the exact issue is... See here...
The Home button is slow to respond
If the Home button is slow to respond when exiting one application, try another application.
If the issue exists only in certain applications, try removing and reinstalling those applications. For further assistance in installing and troubleshooting applications see this article
If the issue continues, Try turning iPhone off and then on again. If the iPhone will not restart, try resetting it.
If the issue is still happening, try to restore the iPhone
Seek service is the issue is still occurring.
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