I have an old iphone 4 that is broken and i would like to get it replaced. i opened the back of the phone and took it apart and now it wont turn on. would i still be able to get it replaced?
I got my phone last may and then i had another upgrade this past december. I completely broke the old iphone 4, but it has more space on it for movies and such so i would like to get it replaced. would i still be able to get it replaced even though it is broken and all the pieces were taken out of it?
No. Once you or any other unauthorized person opens/disassembles the iPhone, Apple will no longer touch it.
Regards.
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my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
My iphone 4 keep shutting off and now it wont turn back on. how do i turn my phone on
i can not turn on my iphone 4 on and it keep shuting off. how do i turn on? however the button at the top of my phone doesnt work so even when i try to plug my phone up it still doesnt turn on.
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
If I have an old iPhone 4 that is not factory unlocked how could I unlocked? Don't want any anymore to jailbreak it
I have looked around here. And I've actually in person helped a number of people clear a jailbreak from an iPhone and they work fine. The OPs biggest hurdle is likely to be the process of obtaining an unlock from the cell provider.
The mistake many people make is waiting to Restore until the unlock is approved. They should Restore prior to even getting the unlock approval then do it again after they receive it.
As most people know who have been here awhile we see the ones who have problems, not the ones who have successfully done the process.
If you go by ASC noone would ever buy an iDevice. -
I have an old iphone 3G with 1900 songs and pictures that I want to put in my current itunes library, so they will sync in to my new iphone 5s. How can I transfer this info into my new library?
ThanksYou can transfer the purchases you made on your old iPhone 3 by plugging it in to iTunes and doing File > Devices > Transfer Purchases from your IPhone to the iTunes on your computer. This will get music you purchased in iTunes, apps, etc. (e.g., movies).
But for the rest you would need to restore a backup of your newly deceased computer. -
I have an old iphone 3G that I want to use as an ipod touch. It does have a sim card in it and it has been reset. For some reason it will not pick up my wireless network in my house, or any other wireless network. What could be the problem?
Is this the problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim -
I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, after some time on the phone i was told by the csr and supervisor that their system is not allowing them to complete the transaction without changing to a limited data plan. I was told to try going to a store and buy the phone. Same thing happened. Has Verizon changed something and not told their employees?
Seems like people having this problem are those coming from a phone that doesn't have a nano SIM card...so when Verizon issues them one they end up changing their plan. No clue why this keeps happening but stay on top of them. As long as you initiated the request for your plan to be reinstated within the 14 day time frame they should put it back. Interested in seeing how this plays out. There is still one phone in my house that hasn't been upgraded (an iPhone 4). I'm hoping when we do upgrade it at full retail they won't mess with her unlimited data plan
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i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
HT3737 I have an old apple desktop that needs an OS. Where can I get an OS for this that mac?
I have an old apple desktop that needs an OS. Where can I get an OS for this that mac?
What type on machine is it?
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I have pictures from my old iPhone downloaded on my pc and now I want to put them on my new iPhone, how do I do this?
Ok hotpeg. plug ur iphone to the computer go to itunes, in the iphone menu select PHOTOS then search on ur computer where you save your previous pictures from the other iphone and sync , all pictures will be transfering to ur iphone.
Good luck -
My ipod touch shut off and now it wont turn back on, how do i fix that?
my ipod touch shut off and now it wont turn back on, how do i fix that?
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
i made a backup for my old iphone 4 on my computer and now i want to restore my data to my new iphone 5 but i forgot the backup password. what should i do?
you can't recover iOS crypted backup password, for security purposes. your backup is useless. sorry.
if you still have your old iPhone, make a new back-up -
My Iphone 4 just shut off and now will not turn back on.
My Iphone 4 just shut off and now will not turn back on. I was listening to music, it started to make a static sound then shut off and will not turn back on. What do I do?
Battery dead?
Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281 -
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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