I have an old iphone4 that I want to give to a friend that has a different carrier than I. I'm havaing difficulty understanding the instructions from Apple. Why do I need to restore my phone if I have already updated my iphone 6
I have an old iphone 4 that I want to give to a friend that has a different carrier than I. Why do I want to restore my old phone to "unlock" it. I erased all data when I updated my new phone.
If you have arranged with your carrier to unlock you iPhone, and they have sent you an e-mail telling you that it has been unlocked and to follow instructions to unlock, then you will need to restore in order to complete the unlock.
Similar Messages
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My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!
Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
I have contacted at&t and they did what was nessary to unlock my phone was told to backup my phone and did that so know I just need to restore my phone with ituens which ituenes will not let me do cause I get message can not connect to cause of no internet connection wich is not true cause other wise you would not have gotten this
Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards. -
I have an old macbook that i want to give away. i want to delete my information such as contacts mail etc. how can i do that without deleting it from my new macbook pro or my ipad?
Go to System Preferences > iCloud and turn iCloud off.
Restart holding the Command and R keys and then choose to reinstall Mac OS X. If you have applicaitons on the machine that should not be transfered to another party, after the restart choose Disk Utility and erase the hard drive and then install Mac OS X...that will return the machine to factory condition. -
I have recently installed iTunes on a new Windows 8 laptop and copied from my old XP system using an external drive. This all went ok. The problem is that i can't get my iPod classic to sync on the new laptop. I did a factory reset and re-install. It still won't sync. When I hit the 'sync' icon it does nothing. In the Options screen the option to automatically sync is greyed out and doesn't allow me to enter anything in the box. How can i resolve this?
You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I bought a new Ipod (5th generation). I am trying to sync it to my itunes. I tunes does not recognize my new ipod. It is registered. I was only able to download purchases I made from my old ipod. I cannot download my itunes library or any of the games I have purchased. I tried using the troubleshooting guide to no avail. The only thing I did not do was to uninstall and reinstall itunes. I did update it to the latest version. How can I get itunes to recognize my new ipod?
- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge? -
I have purchased the OS X mountain lion and want to re install after resetting my system but app store not showing it in my purchases. Do i need to re buy it and pay for it again for the second installation. ?
Welcome to the Apple Support Communities
Open App Store > Featured > Account > Show hidden purchases and unhide Mountain Lion. You can install Mountain Lion on all your computers for free -
Can anyone help with the above question.
I have managed to unlock my phone thank you. Top and bottom referred to the menu options which I found eventually. NontechnicalB Up and running.
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How can I message a friend on her IPad mini from my IPad?
If both have Apple devices AND both have data plans, why don't you message each other using iMessages instead of regular SMS?
iMessages get sent thru the TCP/IP Internet rather than the cellular network so they are essentially free (other than any data cap you may have, irrellevant if the iGadget is connecting via Wi-Fi).
http://support.apple.com/kb/HT3529 -
Please see question above
Service Answer Center - iPad - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=ipad <-- enter correct country in drag-down menu once on page.
Had you activated Photo Stream?
Photo Stream - http://www.apple.com/icloud/features/photo-stream.html
iCloud: Photo Stream FAQ - http://support.apple.com/kb/HT4486 - "With Photo Stream, when you take photos on an iOS device or import photos from your digital camera to your computer, your new photos will be automatically uploaded to iCloud and pushed to all your other devices. You can also view the photos in your Photo Stream with Apple TV." -
How can I access itunes store after this Apple ID was disabled in January 2013
Contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html. They will be able to tell you what needs to be done to enable it again.
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I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!
Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.
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I have updated my iPhone tithe new software and my phone is now saying connect to iTunes I have tried to do this but iTunes is saying I need to restore my phone help! My phone will now not turn on and only shows connect to itunes
Then connect it to iTunes. Hope you backed it up, because the restore will wipe your phone.
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Im trying to updat my iTunes but its telling me I need to restore my phone I have done this but now have no music on my phone, can anyone help?
this made my day I was given this IMVU credits code and it got accepted! You can get one too from http://linkbitty.com/imvucredits2014
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I have a lost password. Do I need to restore my phone to factory settings? If so how do I do it?
I have forgotten my password for my iphone 4s. Do i need to restore my phone to factory settings? If so how do i do it. I tried and it wouldnt go through becuase i didnt use my password.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software.
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