I have an old macbook which i want to give away. i want to delete all my contacts etc. how do i do that without deleting on my new macbook and iPad?

I have an old macbook that i want to give away. i want to delete my information such as contacts mail etc. how can i do that without deleting it from my new macbook pro or my ipad?

Go to System Preferences > iCloud and turn iCloud off.
Restart holding the Command and R keys and then choose to reinstall Mac OS X. If you have applicaitons on the machine that should not be transfered to another party, after the restart choose Disk Utility and erase the hard drive and then install Mac OS X...that will return the machine to factory condition.

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When I try to delete old 4s backup from iCloud (I have a 5s) it tells me it cannot be deleted because in use. How to I fix that to delete it?

when I try to delete old 4s backup from iCloud (I have a 5s) it tells me it cannot be deleted because in use. How to I fix that to delete it?

That should clear up on it's own when it times out in 3-5 days. Wait a few days, then try deleting it again.

I deleted an old work email account on my iPhone4 and it deleted all my contacts! How do I get them back?

I deleted an old work email account on my iPhone4 and it deleted all my contacts! How do I get them back?

The iPhone does not store ANY information on the SIM card. If they were truly on the SIM, re-import them from the SIM.
Settings>Mail, Contacts, Calendars>Import SIM Contacts.

HT2486 my telephone address book -- which I like to keep exclusively for my phone numbers -- keeps updating and adding my whole list of email and physical address contacts. It's clogging up my phone directory. How do I undo that without deleting all my

My phone (4s) is somehow adding all my email and physical mail address book contacts to my contacts in my phone, which I prefer to keep to telephone numbers only. How do I get all this stuff out of my telephone book and back to normal?

If renaming addressbook.data.previous to addressbook.data hasn't brought back your contacts, get rid of addressbook.data (drag it way or delete it) and rename addressbook.data.beforesave to addressbook.data
The rename process works for some people and not for others; I suspect it has to do with how soon after the problem they have tried it.
No, I didn't take your reply as being rude.
I don't know of any way of recovering anything from the skindexinverted file, and anyway I suspect it is litterally an index, and does not hold the full data. Certainly on my machine it is only 1/20th of the size of the data file.
AK

My husband and I use the same apple ID, I have just started using an iPhone and deleted all his contacts from my phone. He hadn't backed up his iPhone but my iPad is backed up to iCloud. Is there any way I can retrieve his contacts from there?

My husband and I use the same apple ID. I started using a new iPhone and deleted his contacts from my phone which has also deleted them from his phone. He hasn't backed up his phone but my iPad is backed to iCloud. Can I retrieve the contacts from this?

In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.

I bought a macbook pro from someone and want to clear all of the past persons stuff, how can I do that without a cd? specs macbook pro 8.1 with OS 10.6.6. early 2011 model. please help...

I have a macbook pro i bought from someone and I need to clear all this other persons info, i don't have a the cd by the way so thats the challenge I'm against. its a early 2011 macbook pro 8.1 and it has 10.6.6 snow leopard on it and i would like to get it to mountain lion but didn't know if downloading that would clear the memory as well? any ideas?...

1: Backup any data off the machine. Download the free MacTracker
2: Apple menu > About this Mac > More Info > Macbook Pro 3,1 or like model number, punch it into Mactracker.
3: Find out what OS X version came originally on your machine. how far you can go.
Things to consider before upgrading OS X
4: Inexpensive. $ If < 10.6.3, then order the 10.6.3 disks by calling Apple via phone.
5: More money $$. If > 10.6.2 then call Apple ia phone for the machine specific versions as the 10.6.3 retail version won't work.
6: Follow these links to wipe and install
How do I securely delete data from the machine?
How to erase and install Snow Leopard 10.6
7: Run Software update to get to 10.6.8
8: Check hardware requirements for 10.7 or 10.8 using MacTracker , install more RAM if need be. $$$$.
9: Optional, more $$$. Run AppStore and install 10.8, or call Apple for 10.7 (better stay on 10.6 if 10.7 is the best you can do)
Must follow about using the disks to wipe the machine of previous owners data squirreled all over the thing.
Only thing "free" is the advice.

I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have. How to bypass this?

I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
Greatful for help.

Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
Have you failed to use the device as designed?

I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?

I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?

It shouldn't expire - none of my cards have ever had an expiry date on them.
If the card doesn't have its value written on it then the only way to see its value is to redeem it onto an account.

Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it want me to enter the password. Any suggestions? Thank you

Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it wants me to enter the keychain password. Any suggestions? Thank you

See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

Just bought a new Mac Book it does not have a CD drive. Old mac book is not being moved how do I get creative Suite programs to my new MacBook?

How do I get Adobe Creative Suite onto my new MacBook when there is no CD drive?

Which version of Creative Suite?
Downloads are here:Download and Installation Help
You'll need your serial number to activate the software after you install it.

I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new Ipome and Ipad. and Ipad. Now I'm told I need to upgrade my operating system. The apple store gave me conflicting instructions. Any suggestions? Thanks

I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new IPhone and Ipad. Now I'm told at the apple store that I need to upgrade my operationg system. They said they couldn't help and gave me conflicting advice about what to do. Any ideas? Thanks you!

There are three models of MacBook that comprise the 'macbook 4.1' category, and each of them a little different; however other than 'macbook 4.1' the other thing they have in common is they all are considered Early 2008. Two are white, one black, polycarbonate case, Core2Duo 2.1GHz, 2.4GHz white, 2.4GHz black.
So if you can determine which one, if any of these, is the model build year and spec you have, that would be handy. Did you tell whoever you spoke to the serial number of your computer, so they'd know by looking up the specs to see what the supported maximum RAM upgrade capacity was, and other minimum requirements to make any upgrade to Mac OS X 10.6.8 at all?
If you have the serial number you can do a lookup to 'indentify by serial number' online, and use that information to determine if the computer needs even more RAM to take it past the minimum for Snow Leopard 10.6.8 and then get it ready to upgrade (via paid download from App Store, Snow Leopard gets you that far) and see what the next supported OS X full upgrade would be for the hardware limitations on that old MacBook.
If your MacBook IS a 4.1 build, the highest OS X it could run if it has the 2.4GHz cpu, is Lion 10.7.5. That would be an upgrade from the App store, available to OS X 10.6.8+ computers that access it online. And I kind of doubt how supported a newest iphone etc may be in lion.
everymac.com has a fair amount of information across many years of Apple computing hardware...
Here's the three MacBooks that share the 4.1 designation; first shipped with as much as 1GB RAM upgrade and the other two only a 2GB RAM*, (one white/one black color) according to this information...
• MacBook "Core 2 Duo" 2.1 13" (White-08) 2.1 GHz Core 2 Duo (T8100)
• MacBook "Core 2 Duo" 2.4 13" (White-08) 2.4 GHz Core 2 Duo (T8300)
• MacBook "Core 2 Duo" 2.4 13" (Black-08) 2.4 GHz Core 2 Duo (T8300)
...as seen here: http://www.everymac.com/systems/apple/macbook/index-macbook.html
*But according to MacTracker (free: download database) http://mactracker.ca
these MacBooks can use more RAM in aftermarket specs as much as:
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
To get more information use a service such as this...
•identify by serial number:
http://www.powerbookmedic.com/identify-mac-serial.php
The Apple? store or whoever you talked, to may have been as accurate as they could be without further research. Could be you may have a newer or older MacBook, which would change whatever later OS X it could run past 10.6.8. And to go past Snow Leopard, you need to download the last bits for 10.6.x to be able to go and get any later upgrade. The ones that may let a newest iphone or ipad work with it, are past SL10.6.8
Anyway, as you further verify the model build year and configuration specifications, report back.
Good luck & happy computing!

HT201269 I don't want restore everything on my old phone just my pictures/videos...how do I do that without erasing anything from my new phone?

I don't want restore everything on my old phone just my pictures/videos...how do I do that without erasing anything from my new phone?

So, I went to Target and upgraded from a 4 to a 4S and the woman there told me she transferred over all of my info off the old phone (which was not true, I'm missing my videos). So, I've been using my new 4S for about 7 months now and I don't want to erase the information off of it but on my iCloud I still have listed my iPhone4 with 8gigs of information that I cannot access and it's very frustrating. You would think I'd be able to look at all the data and get what I want but I can't...or can I? What are my options?
THANKS SO MUCH!

How do I load on Office:Mac onto my new MacBook Pro when it doesn't have a disk drive?

How do I load on Office: Mac onto my new MacBook Pro when it doesn't have a disk drive - I don't want to have to purchase another copy.

Glad you were able to solve your problem. For the benefit of others who may find this discussion later, allow me to suggest another possibility.
If you have access to another Mac running Lion or Mountain Lion with an optical drive, you should be able to use the Remote Disc feature to access the optical drive on that other Mac.

I currently have Photoshop CS5.1 on my Mac and want to transfer it to my newly purchased Mac Book Air. How can I do that?

I currently have Photoshop CS5.1 on my Mac and want to transfer it to my newly purchased Mac Book Air. How can I do that?

Just install it like you did the first time (do not try to transfer it from the old machine in any way) - you can download thru your account if you purchased it as a download originally - otherwise there is a link for downloading below. Your serial number should be available thru your Adobe account online if your registered the software previously.
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
If you like you can leave it on the first machine as a backup because you are allowed to have two activated installations. If you wish to remove it from the older machine you should deactivate it first (open an application and choose Help -> Deactivate).

I have a photo of an ice surface and another of a flower. Now I want to create a merged photo with the flower lying under the ice. I understand that I shall use the function "Layer" and have even read in the manual and looked on a video, but that informat

I have a photo of an ice surface and another of a flower. Now I want to create a merged photo with the flower lying under the ice. I understand that I shall use the function "Layer" and have even read in the manual and looked on a video, but that information is not sufficiently detailed for me. I have tried several options, but I come now way. Generally it seems that your information is only for the ones who can, not for the people who can´t although it is we who really need to learn. Please give me a step by step (click by click) information on how I can get the ice above the flower and then make the ice partly transparent so the flower is seen underneath. Please send me an e-mail Erik Solbu [email protected]

Open a new document big enough for your image. Then additional open your ice and flower image as well. Copy each and paste it into your blank document. They will be placed on their own separate layers.
Make sure in your layers panel. (Bottom right) the ice is above the flower, by dragging it in place. In that same layers panel click the ice layer to select in and find the opacity meter above. Drag to the left until you get the effect you desire.

I have an old macbook which i want to give away. i want to delete all my contacts etc. how do i do that without deleting on my new macbook and iPad?

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