I have an older version of itunes on my L drive. Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name. Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

I have an older version of itunes on a separate drive. Everytime that there has been an update to itunes it will not let me update. Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes. I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name. What can I do from here?

That is a new one on me.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

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Re-Install and "Error 1325. Resources is not a valid short file name."

I am trying to reinstall the software (from install disk) and everytime I run it, I get this message "Error 1325. Resources is not a valid short file name." which then shuts down the install. I even downloaded the software from the website with the same error message. Anyone know how to fix this? I am trying to reinstall because the Palm Desktop will not run. If it matters I have a Palm TX.
Thanks for any info,
Brian
Post relates to: Palm TX
Message Edited by bpapiez on 10-24-2008 08:08 AM
Message Edited by bpapiez on 10-24-2008 08:08 AM

Hello and thank you for using the Palm Help Forums!
From what I researched this issue seems to be caused by Windows. I did find a post elsewhere that someone else was able to resolve it. I hope it helps:
http://community.macrovision.com/showthread.php?t=158002
-Pat
Post relates to: Treo 800w (Sprint)

"not a valid short file name" and "invalid character" install errors

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Symptoms
While upgrading or uninstalling a Windows software application (such as iTunes for Windows or QuickTime for Windows), you may receive one of the following error messages:
file name is not a valid short file name
The folder path 'folder name' contains an invalid character.
... where file name could be the name of any file, and folder name could be the name of any folder.
In the case of software that uses advertised shortcuts (such as recent versions of iTunes for Windows or Safari for Windows), the messages may also appear when attempting to launch software that has already been installed.
Resolution
The error messages are usually caused by damage to the installation database for the application. Clearing the installation database for the application by using the Windows Installer CleanUp utility can usually get you past the error message.
(1) Click [here|http://support.microsoft.com/kb/290301] first, and read the important information about the utility.
(2) Click the *Download the Windows Installer Cleanup Utility package now* link on that page to download a file titled msicuu2.exe.
(3) Open the msicuu2.exe file and follow the prompts to install it.
(4) In your Start menu click *All Programs* and then click *Windows Install Clean Up.* The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(5) Select the software you're getting the "not a valid short file name" or "invalid character" message for from the list and click Remove.
(6) Click OK in the confirmation dialog that appears.
(7) If you have multiple entries for the software you're getting the "not a valid short file name" or "invalid character" message for, repeat steps 5 and 6 for the other entries for the software.
(8) Click Exit.
(9) Restart the computer.
If you were getting the "not a valid short file name" or "invalid character" message when trying to upgrade or launch software, now try reinstalling the latest version of the software.
If you were getting the "not a valid short file name" or "invalid character" message when just trying to uninstall software, program files for the software in question will remain on the PC after it has been removed by the Windows Installer CleanUp utility. If you want to remove leftover program files, check in at the appropriate forum at [Apple Discussions|http://discussions.apple.com/index.jspa?categoryID=1] and ask which files can be safely removed.
This is the 1st version of this tip. It was submitted on March 24, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Go to Microsoft website to fix installer file problems.
Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Download and Install iTunes

Can't install Itunes - not a valid short file name

I tried to upgrade, but it failed and locked up, so I tried to uninstall Itunes and reinstall again.
now when I download, or try to reinstall the new program I first get a message that says:
"Itunes resources is not a valid file name" and then when I hit OK, it gives me "fatal error during installation."
It will not allow me to uninstall the itunes that it won't let me install.
It's a vicious loop and I must have my itunes back!!

This suggests the iTunes installer is getting damaged during download.
First try downloading the iTunes installer using a different browser.
You should be downloading from here:
http://www.apple.com/itunes/download/
If that doesn't work,the simplest thing is to get a friend tio download the installer for you and put it on a USB memory stick. Preferably a copy that you know works.
Are you using a USB Dongle connected to a wireless broadband provider – truncated downloads seem to be common with this setup.

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

Thanks, Peter.
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications. This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files. I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect. I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed. Will let you know if that makes any difference. I've also gone through and completely cleaned out the fonts again and once more cleared the font caches. If need be I'll reboot this system into safe mode and try that way.
Best,
Mike

HT4847 I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

I have a new iphone and cannot delete the backup from icloud. It says that it is in use. I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.

Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

After setting up iCloud for my iPhone and iPad, syncing the calendars to my desktop PC, via USB and iTunes, doesn't seem to work. What;'s going on?

after setting up iCloud for my iPhone and iPad, syncing the calendars to my desktop PC, via USB and iTunes, doesn't seem to work. What's going on?

Regarding the USB, see if zapping the PRAM helps.
Regarding your storage space check out the following:
HD Space Checkers:
Disk Inventory X (FREE)
WhatSize (SHAREWARE)
OmniDiskSweeper (FREE)
GrandPerspective (FREE - donation)
Mac Performance Guide
Slimming your hard drive
===============
Quick fix How To Quickly Free Up Hard Drive Space on Mac OS
http://www.youtube.com/watch?v=fO-mlLApEuk

Everytime i try to open creative cloud installer i get a error code 22 i have tried turning off my firewall and no success. what is the best way forward?

everytime i try to open creative cloud installer i get a error code 22 i have tried turning off my firewall and no success. what is the best way forward?

is that the case-sensitive drive error? Error "Case-sensitive drives not supported" or similar install error | Mac OS

I have FF 3.6.25 and can't install the yoville zynga gamebar i get an error msg that its not a valid install package - 207. can someone help me with this so that it will work?

i'm running ff 3.6.25 and can't install the yoville zynga gamebar the message i get is as follows:
Firefox could not install the file at http://zynga.ourtoolbar.com/xpi because: Not a valid install package -207
i installed it on my mom's pc after installing ff to it and it worked fine.

Hi,
You may have to update Firefox. Please also check the Firefox version on mom's PC: '''Help''' ('''Alt''' + '''H''') > '''About Firefox'''.
https://www.mozilla.org/en-US/firefox/new/
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

I lost my iPhone and cannot access the " find my iPhone" app. HELP!

Ok I was sitting in my couch last night, shoved the phone under the couch and left it there. It is the following night, I checked every couch cushion, AND NOTHING!!! I can't get the "Find my iPhone" app on my iTunes on a non-apple computer. I need help!!!!

Lost or Stolen iOS device > http://support.apple.com/kb/HT5668
Also See... locate your iOS device or Mac

HT4528 I cannot sync my phone to my computer because I am getting the error message "The iTunes Library.itl cannot be read because it was created by a newer version of iTunes." I did not upgrade my iTunes. Any suggestions on how to proceed?

I am getting the above error message in the subject line and do not know how to proceed. Thanks.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Is version 7 available anywhere for download? I am trying to install the Selenium IDE but get an error that it is not compatible with Firefox 8. Others in my team have been running this IDE with Firefox 7.

None.

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

Need to uninstall iTunes and reinstall, but wont allow because ituneshelper.resources is an invalid short file name and I have already unchecked it in msconfig what do I do next?

I had iTunes installed onto my external hard drive and was having problems with diff things so decided to uninstall itunes and then install it onto my main hard drive. When I attempted this it told me that iTuneshelper.resources was not a valid short file name. After researching it I manually deleted all files that I could find relating to iTunes, Quicktime, iPod etc... at that time it will would not allow me to uninstall or reinstall. I furthered researched and found the file to be located in the startup in msconfig and unchecked it hoping that it would then allow me to uninstall or at least reinstall the program, but again failed. What else can I do? When it makes it to the install portion it says what drive it will be downloaded to and it says (I:) so I attempted to change it, but it has an error and wont allow me to change it to C: so does anyone know what I have to do to fix this thank you

When I attempted this it told me that iTuneshelper.resources was not a valid short file name.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

HT201210 Everytime I try to download the new version of itunes it says it will take 7 hours, then itunes says error because I disconnected which I didnt. What am I doing wrong?

Everytime I try to download a new version of itunes it says it will take 7 hours, then when I come back and check it I have an error that says Ive disconnected. What am I doing wrong?

Are you using a PC or Mac?
Here is a link for iTunes support and a couple of articles that might assist you in your dilemma:
http://www.apple.com/support/itunes/install/ (support for iTunes)
http://support.apple.com/kb/HT2311 (Mac)
http://support.apple.com/kb/HT1926 (Windows/PC)
http://support.apple.com/kb/DL1426 (Download)
Hope the above will help
Let me know.

Everytime I try to download a song from Itunes, an error comes up.

Ok here's the thing...
I brought three songs off of Itunes, and everytime I try to download them, it says: Their was an error while downloading, the network connection timed out.
I'm new to this hole Ipod thing, and have no idea what to do. Please help!

Do you have the McAfee firewall? If so
stopping the McAfee redirector as in the following thread may help:
http://discussions.apple.com/thread.jspa?messageID=3822615&#3822615

I have an older version of itunes on my L drive. Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name. Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

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