I have an open case. I can't get a response from Adobe. My computer was hit by lightening and cannot be repaired. It had Photoshop on it. I want to get a copy of Photoshop for my new computer using the serial

My computer that had Adobe Photoshop CS6 on it was hit by lightening and cannot be repaired. I want to get a copy of Photoshop for my new computer. I have an open case, but I cannot get Adobe to respond to it. I have sent the serial# and a copy of the license. Every time I try the chat function to get help, I get dropped with the message "chat is no longer available." I WANT MY PHOTOSHOP!

This is a user forum, not a channel to address Adobe. As your fellow users and volunteers, we'll be happy to help you if we can.
You can download the CS6 trial version just like anybody else.
Once you download it, you can install it, input your serial number, register it and apply all necessary updates.
An alternative, if you know how to access your Adobe account, under My Products you'll find your Photoshop CS6 registration, next to which you should find a link to download CS6 if you originally bought it as a download

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    From: [email protected]
    To: [email protected]
    Subject: Re: installing a copy of CS3 on a new computer - without CD copy? installing a copy of CS3 on a new computer - without CD copy?
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