I have an optical mouse that came with my Mac Pro plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?
I have an optical mouse that came with my Mac Pro, the only thing plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?
Well
I tried all of the suggestions, sort of. I did not have alcohol wipes, but I did take alcohol and pour some ona white paper towel and then rolled the mouse touch ball aroound and that finally cleared up the problem. Just inverting it on paper did not do the reick, it needed some help with the alcohol. Of course the probelm is the debris that gets inside and it really needs to come out.
This is a huge problem for RIM devices users too.
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I have a frisky mouse that came with my iMac. I barely touch it and the screen I'm on is swiped away. What am I doing wrong?
Hi lindseyclarissa,
Welcome to the Apple Support Communities!
Please read over and use the attached article as a reference on how to adjust the mouse tracking and scrolling speeds.
Apple Wireless Mouse: How to Adjust Tension, Tracking, and Double-Click Speed
http://support.apple.com/kb/HT3080
3. Adjust the tracking speed or double-click speed to a level that's comfortable for you.
Have a great day,
Joe -
My wireless Apple mouse, paired with my MacBook Pro, wont scroll up or down. Does side to side just fine, but not up and down. Relevant button is checked in Preferences AOK etc. What next? Thank you
Try cleaning the sensor with a damp (but not wet) cotton bud.
How to clean Apple products -
The mouse that came with my imac does not work very well in a window virtual machine
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I have already tried that. The mouse speed on the iMac is good. The mouse speed in other Windows7 programs is good. The problem arose when I tried to play Zuma's Revenge using Windows7. This is the first game I have loaded since setting up the virtual machine.
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A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
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I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
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I do have a gray application DVD that came with my MacBook Pro by how to use it.
You don't, your signature says you have 10.7.5 and the disk is either 10.5 or 10.6, has outdated software on it.
Keep it in case of emergency in a very safe place in case you need to reinstall on a new drive, then upgrade to 10.7.5 again.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
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You have posted in the correct place. (And everybody is confused about the new forum layout.)
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HT5361 mail app that came with my mac book pro won't open
the mail app that came with my mac book pro wont open
Go to your User's Library folder. **
Scroll to Containers
Drag the com.apple.mail folder to the Desktop
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
Log out under the Apple in the Menu bar.
Log in
When you open Mail it will re-index your files.
**Show Library Folder:
Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library. -
My hard drive crashed, and I cannot reinstall the original OS that came with my macbook pro?
I bought my macbook pro (mid 2012 version) 10 months ago and it's been working fine up until now (running on Yosemite). When I opened the lid today, a flashing question mark appeared on the screen. I restarted my mac while holding the option key. I tried to do an internet reinstall but I can't get it to work. When I try to reinstall the OS that came with my mac, there are no options for me to click when asked to select a disk.
I have tried following instructions from multiple threads about how to change the disk utility.
Options on the lefthand side: "disk0" and "mac OS X base system". Options on the right: disk0 - first aid, erase, partition, and restore. Mac OS X base system - first aid, erase, restore.
None of the solutions I've found online are working for me. Most of the options in the disk utility menu are greyed out, so I can't click on them.
Sorry for any typos, it is hard to type this all out on my phone. I have tried to upload pictures, but it doesn't seem to be working. I also apologize if this is in the wrong category. -
How do I reinstall some software from the cd that came with my Mac? Have tried to reinstall but when I choose customize it brings up the whole bundle for install. Thank you
What are you trying to reinstall?
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If I install Windows on my Mac using Boot Camp, will I be able to use a Windows Keyboard instead of the Keyboard that came with my Mac?
yeah I use a windows keyboard both in OS X and in windows on my imac I pref the split ms type of keyboard over the tiny apple keyboard and I pref the razor mouse so those are my main input sources in both yosemite and windows8.1
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I know this might be a stupid question but, the two CD's that came with my Macbook Pro, are they used for restoring my computer? Or do you have to put them in right when you get your mac?
They are restoration DVDs, you do not need to use them when the machine arrives. All you need to do with a new Mac is turn it on and follow the on-screen directions. Do NOT lose the DVDs, they are machine specific and at some point you may need them. Keep them somewhere safe.
Roger -
I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.
Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
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