I have an RK713A wireless keyboard which will not connect

I have an RK713A wireless keyboard which will not connect. The mouse is working fine but the keyboard won't. I have tried pressing the blue connect button on the back of the keyboard.

Hi,
There are a couple of quick things to check-
Make sure that the batteries are good (I'd suggest trying a fresh set) and make sure that they are inserted correctly.
Has the keyboard ever worked?
Thanks,
Scott
I am an HP employee

Similar Messages

  • I have a new iPad 2 which will not connect to my wi fi despite a new router being installed. When I tap my network name (which is with TalkTalk) the message comes up "unable to join the network TalkTalk etc...)

    I have a new Apple iPad2 which will not connect to my wi fi despite a new router.  When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Apple Wireless Keyboard (2007) will not connect

    I just got an Apple Wireless Keyboard (2007 aluminum) and it will not connect to any computer that I have tried it on. This is at my work, so I have multiple machines to try it on. I tried it on a couple MacBook Pro's, and several different Mini's.
    When I start the Bluetooth Setup Assistant and select "Keyboard" and click continue, it does not find anything. ( http://screencast.com/t/Pev6sLaH )
    If I then turn the keyboard off and then back on it will find it. So I click continue so that it can pair with is and it fails, saying it was not discoverable. ( http://screencast.com/t/D0SNKMDR )
    If I turn if off and then back on while it is trying to pair, that does not help.
    Is the keyboard just DOA? Or am I missing something? I have read the users manual, searched the Apple support KB, and Googled for an answer but found nothing. I am thinking it might just be a bad keyboard but wanted to check here first.

    Just to follow up as of today the key board is now paired.
    Go figure why one day it will not work then the next day it will.
    After reading many of the comments here there must be some sort of software issue with Snow Leopard.

  • I have an Apple wireless keyboard that will not turn on, even with new batteries.  The contacts seem fine.  What could be the problem?

    My wireless keyboard will not turn on despite new batteries.  It is about 8 years old. The contacts seem to be good.  What could be the problem?

    Hi elljohnson,
    It is important when replacing discharged batteries in the Apple Wireless Keyboard to make sure the new batteries are oriented correctly. See this article for directions -
    Apple Wireless Keyboard (2007): How to install or replace batteries - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • TS1559 Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

    Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

    I had the same problem.  I did the reset networks on my iPhone & it did not work.  My husband read somewhere that changing the channel on the router to manual & selecting the highest available channel number might help.  I did that & it solved the problem.  I have not had the problem since.

  • I have a 3rd Generation iPod that will not connect to Home Wi-Fi- keeps dismissing- saying unable to connect.

    I have a 3rd Generation iPod that will NOT connect to our internet connection at home. Message on screen keeps saying it is 'unable' to connect. Yes I have already reset to default factory settings, No we do not have our service encrypted or password protected, anyone else have any other viable suggestions as to how to fix this problem?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • TS1398 I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

    I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

    you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.

  • I have an ipod touch and it will not connect to my wifi.  It has in the past but now it won't even let me get to the point where I put in my wifi info

    I have an ipod touch and it will not connect to my wifi.  It has in the past but now it will not even give me the option to connect?

    Did you just update to BUGGY OS 4.x???
    All the updates starting with OS 4.x have completely screwed up most iPod Touch', especially older models like Gen 2 and 3.
    Inability to connect to any WiFi.
    Fluctuating WiFi signal no matter how close you are to the AP.
    Drastically shortened battery life, even when in sleep mode.
    And Apple hasn't done a **** thing since irritated owners have complained about it since the middle of 2011!!
    (I am one of many thousands affected!) Look at older threads by searches of "Fluctuating WiFi", Terrible Battery Life, for the Touch and iPhone.
    This is why I bought an Android tablet instead of an iFad this Xmas. Non-existant Apple support!
    iPod Touch Gen 2.
    MSi Core2Duo 16" Notebook
    HP 15.4" i7 Media Center Notebook
    ASUS 10.1" Transformer Android Tablet.

  • I have 2 Apple Wireless Keyboards (old style, not flat) that will not pair.

    Hello.
    I own a MBpro, A Mac Pro, and a Mac Mini. I have 2 Apple Wireless Keyboards (the old style with the extended keyboard and transparent case with white keys). Neither keyboard will pair on any system.
    The Macs see one of the keyboards just fine but refuse to pair it when I type the 8-digit pass phrase and the return key. Also no luck if I try without a passkey. The other keyboard cannot even be detected by any system.
    Is this keyboard design just plain defective? This is the third one (there's also one at work) that refuses to pair. If I have to purchase another one, then this one will end up smashed on Apple's showroom floor. I've about had it with these things.
    Please help if you can.
    ----------S

    Hello Steve:
    I have not had a similar problem so I am fishing a bit. I think the problem is rooted in what I thought in my previous post.
    Now, how to fix it?
    Try this:
    Go to system preferences>bluetooth. Delete any KB entries there. Trash a preference file (com.apple.bluetooth.plist). Be sure that on and discoverable are checked in the BT preference pane. Restart your computer.
    Hopefully, whatever KB you have turned on will be "discovered."
    Barry
    .

  • We have an old titanium PowerBook that will not connect to our AirPort Extreme network. What gives.

    We have an old titanium PowerBook that will easily connect to any WiFi cafe or hotel network, but will not connect to our AirPort Extreme network. What gives.
    When the Apple Tec. installed our network for our 3 iMAXs, he couldn't it to connect either. Of course our two iPads have no trouble connecting.
    We are also having trouble getting it to upgrade from OS 10.5.8 to 10.6, even though I have a Snow Leopard up date family pack.

    What is your Wireless Security setting on the network?  Since you are running Leopard, I may not have the desired answer, but some of the Airport-equipped laptops, like the TiBooks, are said not to support all of the settings.  I have an AE network which supports b and g, with "WPA2 Personal" settings and the TiBooks connect with that one OK with 811.b Airport.
    Oh, and no way to upgrade beyond 10.5.8 Leopard for PPC machines like the Titanium G4 Powerbooks, as 10.6 and above require Intel processors.
    EDIT: I didn't notice this, but the TiBooks may be connecting with WPA encryption on my network, as I have the following display on my settings:

  • I have a RCA media streamer that will not connect to my network with a new airport extreme.

    I have a RCA media streamer (Model # DSB872WR)  that will not connect to my network with a new airport extreme.I had to create a new network and  my computers are connected but media streamer will not. Can anyone help? Thank you

    Hi, papineaubill!
    Welcome to The Canon Forums, and thank you for your inquiry!
    We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.  If you live outside the United States, please click here and select your country or region for your support needs.
    Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
    Thanks for choosing Canon!

  • I have AVG 2011 Free and Firefox will not connect to update server

    Firefox 4 tries to update but cannot connect to the update server. I have AVG 2011 Free Version which is not covered in your help page. It does not have the facilities that your suggestions for earlier versions of AVG does (ie anywhere that shows firewall details) I have tried the repair facility but this has not worked either.
    Thanks,
    Cari

    If you have problems with updating then best is to download the full version and uninstall the currently installed version.<br />
    You may need to remove the Firefox program folder to do a clean install of the new version.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Wireless keyboard paired will not function ?

    Wireless keyboard paired with my iPad suddenly will not function - anyone help?

    Hello:
    It may or may not help, but try resetting the PRAM and SMC.
    Barry

  • Wireless keyboard/keypad will not hold bluetooth connection.

    when i log on, i get a message stating that there is on keyboard attached to this computer.  But, during my last session, my bluetooth keyboard was working.  It takes about 5 to 10 minutes for this condition to clear up, and the keyboard to start working again. 
    What have I done wrong, and is there a way to keep my wireless keyboard and lmp wireless keypad set up so that it attaches on startup?
    Thanks in advance,
    Jack

    Hello:
    It may or may not help, but try resetting the PRAM and SMC.
    Barry

  • Ultraslim Plus Wireless Keyboard and Mouse not connecting

    I just bought the Ultraslim Plus Wireless Keyboard and Mouse, but I can't get either to work.  My machine (ThinkPad X230-2324-HQ4) does not have a CD drive for me to use the install CD, so I found and downloaded the driver from your support site:
    http://support.lenovo.com/en_US/product-and-parts/​detail.page?&LegacyDocID=MIGR-77112
    I installed the driver properly and restarted my computer, but neither the keyboard or mouse will connect still.  I've checked the batteries, and I've verified that my ThankPad's Bluetooth drivers are up to date and working properly, but I still can't seem to get it to work.  I've found posts on here from people with similar issues, but they seem to all be related to the Ultraslim, not the Ultraslim Plus.  The Ultraslim Plus does not include a USB dongle for connection.
    Please help!

    The Ultraslim Plus Wireless Kit is Wireless 2.4G solution, it is not Bluetooth solution. It has a dongle when shipping. Maybe you can check the mouse or Keyboard inside and find the dongle. You can open the mouse battery bin, it should be a dongle at top of two batteries. If you still can not find the dongle, I suggest you call the Lenovo help center since you don't have the dongle.

Maybe you are looking for