I have an S9000 printer ink issue

Just changed out the color cartridges. Run the test and everything but the black is working. Have run thru several testing pages in black ink only, and still no black. The color basin reservoir has color. This is a new cartridge and when I take it out and squeeze it, the sponge on the underside will change.
Any suggestions on how to get the black to work again?
I also ran the nozzel test and nothing came up as well.
Thank you.

The first thing to check is if the vent is fully open. The vent is open when you tear off the plastic at the top of the cartridge. Sometimes it doesn't open completely and creates a vacuum inside the cartridge which prevents the ink from coming out. It could happen that you have a defective cartridge. Then try another cartridge. I haven't seen any genuine cartridges with defects, but third-party cartridges aren't as well built).
If you haven't used the printer in a while (especially in dry winter weather), you may have some dry ink in the printhead. Multiple head cleanings usually solve that.
If nothing work, some people have used a tiny bit of distilled water on the head to dissolve dried ink. I can't endorse this suggestion as it potentially could damage the head. But I've been known to do things like that as a last resort.

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HP6100 printer ink issue

I have had this printer over a year, so it is not under warranty. I have installed NUMEROUS replacement ink cartridges in this printer. The other day I was printing shipping labels, and once again, I get a message on my monitor that my magenta cartridge is emply. Because I do alot of printing, I always keep 1-2 spares here. I removed the 'empty' cartridge, opened a new box and inserted a new cartridge. All the light on the printer started flashing, and I get a message that I have either installed the cartridge incorrectly, the cartridge is missing, or it is not compatible with this printer!
Since this happened, I have tried everything to try to get it to work.
I've unplugged the printer and replugged it in
I've tried another new cartridge
I've restarted my computer
I've removed the cartridge numerous times and reinserted it,
and I have contacted HP for help.
Every time I send them a message, I get a different person replying, all with the same automated reply, we only service printers that are in warranty, and service ink cartridges only if they were purchased from the on-line store. I purchase all my cartridges from their store. I finally made a call to the Customer service dept and after going thru many receipts, I gave her order numbers that proved I purchased them from them. She sent me 2 new cartridges! BUT..these don't work either!!!! the printer was working perfect till this blasted ink went dry.
Has anyone else had this problem and can you please tell me how to fix it? I have several new cartridges here and spent a ton of money on them. at this point, I have had it with HP and will NEVER buy an HP printer again!!!!!
Thank God I still have an old printer from years ago and I have never had a problem with it. I just needed a spare..just in case, like now.
PLEASE HELP ME!!!!!

Hi @Serenity1930
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HP C4440 ALL -IN- ONE PRINTING AND INK ISSUES

I have an HP C4440 ALL-IN-ONE that seems to be having some printing and ink issues.
Ink keeps saying it is in backup mode
and its also saying it is not detected or intalled
this is not a new cartridge and has been used before without any problems.
i tried using all of the solutions hp gives you with no help.
all ink levels are detected and i am also using color ink cartridge.
thanks for any help.

Hi! I have same problem too. After printer (HP B110b) turn on and then off, all my Wi-Fi devices lose network. I should reboot my router every time after use printer =(((This problem only with Wi-Fi. All ethernet-connected devices woks OK.
My network: D-Link DIR-320 with firmware 1.21
Wi-Fi: hidden network with WPA/WPA2 and PSK mode.
Wi-Fi devices: netbook with WinXP SP3, netbook with Win7 Home Premium x32, Sony-PRS-T2 reader and Galaxy S3 phone (last 2 based on android).

HP deskjet ink advantage 4625 doesn't have HP Original Printing Preferences

I have bought HP deskjet ink advantage 4625 and it doesn't have HP Original Printing Preferences.
It has only Plain plrinting preferences as below.
Unlike other HP printers it has HP Printing Preferences;
How can I get the original HP printing preferences
OS: Windows 8.1 64bit

What options do you get when you click on that Paper Type/Quality tab up top? And do you see anything by pressing that advanced button at the bottom right corner?
Have you had a chance to install the full feature drivers yet? http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
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Printhead / ink issues with 5-month-old Photosmart 7525 printer

It seems that my HP printer "bad luck" has not changed -- at all! After having lots of issues (and not being able to resolve them with a Photosmart 6515 this summer), I bought a Photosmart 7525 in July.
I do not print photos or color ink a lot, but when I do, I need for the color and quality to be very good. But it seems that I cannot rely on my HP printer to do that for me. I end up spending hours of time just TRYING to get something to print. I end up wasting a lot of ink and paper, but usually still have a less-than-satisfactory result -- if I'm able to get anything to print at all!
Two weeks ago, my daughter needed pictures printed for a school project. The pictures started to, print, but then it looked like some of the ink colors were running out. However, the ink status said the ink cartridges were fine! I replaced several of the ink cartridges anyway, but still the photos WOULD NOT print out correctly. I ended up having to save the photos to a thumb drive and take them to a drug store to get them printed for her project. After that, the printer would not even print BLACK ink!
However, the next day, the printer started printing color again - mysteriously.
Yesterday, I had some more photos to print. I had the same issue. The first photo printed fine, but after that, only the first third of the photos would print -- the rest were missing part of the other colors. My printer did not show any low ink -- at all. I had all "genuine" ink cartridges, too! I've never used anything except HP ink.
I am beyond discouraged! I actually talked to an HP rep at Best Buy yesterday, who recommended an HP Envy printer, but it is a tri-color cartridge. He said the problems with 7520 series were because of the way the printhead is designed (really)!
So I'm ready to just buy a B/W laser printer and give up on ink jets. I wish I could get by without even having a printer at home, but now the schools expect us to print out everything at home these days that they send us via e-mail. Since I end up having to go elsewhere to print photos anyway, maybe I just need to forget about printing photos at home entirely.
So I will be returning my printer. If anyone has a suggestion on what to get in its place, please let me know. The 7525 was almost $150, so it was not a cheap printer.

Thanks for your help RnrMusicMan, but I've already returned the printer to Costco, and they did refund my money.
The printer was only five months old. This is the third Photo"smart" printer I've had major issues with in less than four years. I guess I'm not very smart to keep trying -- or hoping for a different result.
Unfortunately, I still have a bunch of 564 ink cartridges that I can't use -- some I opened trying to get this printer to work, and some unopened.
I bought an HP Envy printer on Sunday from Costco that takes the 61 XL cartridges, but I took it back yesterday without even opening the box. My spouse told me I was crazy for even thinking about trying again. And with a tri-color cartridge, it will just be a problem with one color running out.
So for now, I'll just use our old Kodak printer or plan a little further ahead and have the photos printed outside. Every time I have a project to print, my HP printer does not print for me. I spend hours of time, waste lots of ink, paper and money, and still end up having to go elsewhere to get them printed. So, I just need to do that and forget about printing them from home!
The HP rep that was at Best Buy suggested for me to return the unopened ink to Wal-Mart for in-store credit. I tried to return two yesterday, but that didn't work. They only exchange ink cartridges, not return them. So, now I'm probably on some list with them, too!
So thanks for offering to help, but I'm done with trying to make an HP printer work for me at home.

I have a new printer and can't get it to print. ink installed properly. any ideas?

Please help me. I have a new printer set up today and it doesn't print. It is wireless and drivers installed correctly as is the inks x 2. It says printing alignment page but nothing comes out. Any suggestions for me? Thanks kindly,
Sue

Try to perform a HARD RESET on the printer first. Unplug the power cord from the printer, and leave it out for 30 seconds. Plug it back in, see if it aligns and finishes the job.
After alignment, try to print a test page from the printer or make a copy. This job is to make sure that the HARDWARE of the printer is working correctly.
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HT4356 My iPad does not see my printer on the network. The printer says it is connected and I can ping it from my pc, but the iPad does not seem to be able to find it. I am going though an AOL supplied router, I have read this can cause issues, is this

I am trying to print from my iPad to a HP 3520 printer using AirPrint. I have connected the printer to my local wireless network and it confirms it is connected. However my iPad can not find the printer on the network when it searches for it. I am using an AOL supplied router and have read reports that this can cause problems. Is this the case? How do I resolve this issue?

Hi,
That indeed can be caused by a router as Apple's AirPrint uses Bonjour to communicate with the device.
Bonjour Services relies on IP Multicasting which have to be supported by your network.
To isolate the problem, please follow the steps below to enable Wireless Direct and directly connect the iPad to your printer (which means without using the router).
Once the iPad connected to the Wireless Direct network try printing and check for any difference.
If the printer can be found via the temporary connection but not through your router that indicates lack of Multicast support or wrong configuration of your router.
In such a case be sure to contact AOL and check if the router support Multicasting, if so ensure it is enabled within your router configuration, as well ensure it have the latest firmware installed..
Shlomi

I can not print black and white only documents and I have a full black ink cartridge

I have been an loyal HP customer since the orginal laserjet in the early 90s and then many inkjets from HP after that.
I bought an HP 6600 All in one for the house and have only ever printed in black and white.
For some reason one of the color ink carts is empty after a few months of black and white only printing.   No problem - I only print in black and white - or so I thought.
Nothing I have been able to do (aside from buying a color cart I don't need) is able to tell the printer to not worry about color and only use the black and white cart. Past inkjets from HP didn't have a problem with this.
Please tell me HP didn't do this on purpose and is going to trying and justify the need for me to buy any color carts if I never print in color. HP - if you did and you are going to try and tell me you neeeded to do this for any reason then someone please sign me up for the class action lawsuit if you are an attorney looking for plaintiffs.
However, I am sure I am overlooking some simple setting on the 6600 to move past this annoyance.
Thanks!

Hi Atlanta90210,
We appreciate your brand loyalty, and I'm very sorry for the frustration this has caused.
There is a lot of good information in Cannot Print When One of the HP Ink Cartridges is Empty. It explains how your printer works and how it is designed. Another good resource is posted here.
In the first link I mentioned, there are steps to print with black ink only. I have a similar printer to this at home (with the same print mech), and I have found that the steps to print with black ink only have saved me lots of ink.
There needs to be ink in all the cartridges for this printer to continue printing (after the cartridge's reserve mode is depleted). Once you have replaced the empty cartridges, you can change the print settings to print with only black ink so the printer doesn't use color ink. Until then, there is not a way to bypass this.
I know this is not the answer you were hoping to receive, but I do hope it was helpful.
I'd be happy to help you with any other questions or concerns.
-- ReverseTalk
I work on behalf of HP.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if I solved your inquiry.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error stating please insert black ink cartridge.
Please Help

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
 Cheers, Tom

Hp 3915. vista 32 "print queue issue" and i have to clear print queue and redo print.

hp 3915. vista 32 "print queue issue" and i have to clear print queue and redo print. I think it may be a driver issue. Is there a driver for 3915 using Vista. Mine says only 2000 and XP. Thanks.

Hi there ken4863,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
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Unable to print PDF file in HP deskjet printer ink advantage 1515

Hi , currently i have difficulty in using my printer(HP deskjet printer ink advantage 1515 ) to print PDF file, but Microsof word and powerpoint is ok,, so , any idea?

You are welcome!
I have a few more suggestions for you to try that might help. You can try printing your PDF file by using another program, or you can try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.If there was no issues detected, you can also try Uninstalling the Printer Software from the Control Panel, restarting your PC and reinstall the full driver here: HP Deskjet Ink Advantage 1515 All-in-One Printer
If the PDF's not printing was due to an issue with the printer software, the issue would be resolved by uninstalling and reinstalling the printer. If the problem continues, try posting this issue in the Adobe Forums for further assistance.
Have a great day
R a i n b o w 7000I work on behalf of HP
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Windows 8.1: Printer Offline Issue

Windows 8.1: Printer Offline Issue
If you have seen issues where your laptops/tablets has been taken from a private (home) network to a public network and then not been able to print when returning back to your private (home) network. This is most likely due to the public network settings not being reset back to the private (home) network settings. If this sounds like an issue you are having- try resetting your network settings by following the steps in the documents linked here:
For Ink Printers, please visit this document to help resolve your issue:
Print Jobs are Stuck in Queue
For LaserJets, please visit this document to help resolve your issue:
HP Laserjet - Printer offline and unable to print on a network in Windows 8.1
Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
If you experience this issue before you apply the patch, you must manually reset your network settings for this patch to function. Please refer to the above documents for manual reset help.
I am an HP employee.
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Hello All,
The printer goes offline due to proper driver is not installed correctly or if the printer port is not selected correctly.
I would suggest that you check the printer port (if the printer is connected via USB then chck if you have selected USB001,002... OR DOT), if the printer is connected via Network then check if the printer is selected via TCP/IP and then check the results.
Alternatively, you may uninstall and reinstall the driver and then check the results.
Regards,
HP Laserjet team

Printer Ink Rewardz

Hi
I had a problem with my printer.
Whenever I put a new ink cartridge in my printer it comes up on my laptop you have installed a genuine ink cartridge click he to claim your reward. No matter how many times i click it it stay on that page please help.
What do I have to do!!!!!

Hi Bilal_M,
Welcome to the HP Forums!
I understand you are having trouble with Ink Rewards, and I am happy to help you!
Please visit this website to sign up. Find your printer's ink or toner.
Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Printing Colour Issues - colour management settings

Hi there
I've been having some serious printing problems recently when I print from InDesign CS5 and also from Acrobat when printing PDFs exported from InDesign.
All of the print out colours a wrong (such as Blacks printing as pink)
I have tried changing several settings, but nothing seems to be fixing it.
I've replaced all my inks and I can print fine when printing in other programs such as word, so its not an ink issue.
My printer is a Canon MP540
I'm using a Mac, on OS X Lion.
I think i'm using the default colour management settings, however could this possibly be the issue?- which settings might work?
I would REALLY APPRECIATE any help with this issue!
Many Thanks

if I look at the same image in the default 'Preview' on Mac, the
colours look different to what I see in PS
First, that would clearly indicate your image does not have an embedded profile, or Ps is being told to ignore the embedded profile — Ps is applying a different profile (or it may have been dinked around with in its Edit> Color Settings> More Options> Advanced Controls).
It is best for most people not to dink around with Color Settings> More Options...to get back a Default starting point, just select a preset like North American Prepress 2.
I know there are a million posts and articles on this complex subject
You only need one good article to grasp the basic issues.
The short answer is you are either missing something in scenario One, or you are hitting a bug.
When Photoshop setups a correct SourceSpace-to-PrintSpace Conversion the Epson will print your file faithfully if your Source Color is within print gamut and your Print Space reflects an accurate ICC profile to the specific printer-paper-ink you are printing to.
I would recommend testing with a known good file like the download Photodisc PDI test image (so bad files don't confuse the process)...

I have an S9000 printer ink issue

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