I have an unauthorized charge in itunes, What can I do to get reimbursed?

I was recently charged for an item that appears to be in Mandarin which I did not purchase. i tried following all the steps provided to report a problem but when I click on the link it sends me directly to the store. can someone help me with this? I would like to get reimbursed.

Claudia...
Try here > Apple - Support - Contact Support
If you haven't already changed your AppleID password, do that ASAP > My Apple ID

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The first thing is read:
General Requirements
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Over charged for nothing what can I do?

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
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My icloud songs have disappeared off of my laptop, what can i do to get them back?

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Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
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Unauthorized charged from iTunes

Recently I changed my debit card and my credit card because unauthorized charged from iTunes. I just got my new credit card 3 days ago, never been used for any online purchase. I am scare to input my credit card for any kind of purpose. Today I found out online, I have pending unauthorized charged from iTunes. I own iPad and iPhone, I have never purchased any iTunes .When I bought my iPad and my iPhone, I never entered my credit card and my debit card number on Apple profile. I had downloaded free APP only. I don't understand why I'm getting charged from iTunes. I never received proof of purchased. On my Apple information, I have only provided name and my addresses. When I sent email to apple support, the customer service told me to check my purchased history. It doesn't make any sense to me, my purchased history from iTunes is ZERO downloaded. On my bank account had 10 unauthorized charges, all were from iTunes. In my credit card (old card had 1 charged) and now the new one has 1 pending charge. What's is going on?? Can anyone help me please...

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http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
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TS1702 Got an unauthorized charge from itunes

I had got an unauthorized charge from itunes, how can I get my money back?

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I have an unauthorized charge in itunes, What can I do to get reimbursed?

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