I have an upgrade to the Master Collection CS5 from Production Studio premium and after reinstalling the software all the updates fail.

"There was an error downloading this update. Please quit and try again later." In the past I had to contact Adobe because CS5 had a problem with the upgrade even though it was legal and had to press a few keys and enter a special code generated at Adobe.
I am running a Mac with Yosemite
How can I get my software to update?

Daniel.e.weber please download and apply the updates directly from Product updates.

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I,m start to instal my adobe master collection cs5 in a new PC and during the installation ask me a aditional serial number to a previus version (CS4). I put the serial number of my cs4 and recived a message indicating that this number is not correct, but

I,m start to install my adobe master collection cs5 in a new PC and during the installation ask me a aditional serial number to a previus version (CS4). I put the serial number of my cs4 and recived a message indicating that this number is not correct, but I check in my acount and is correct

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Trying to download Master Collection CS5.5

I bought the Master Collection CS5.5 a while ago and need to download it again. I can download the file but can't open it. How do I get a file I can open and use?

The .7z file is a very big file so you have to wait so that it will finish and then only try to run the .exe file and follow the on screen instructions to install.
*** If you try to run .exe file when the .7z file is still downloading, it will give you a error.
Delete the old downloaded files and try to download again.
You can also download from here:
Download CS5.5 products

Catalyst missing in Master Collection CS5 Trial Ger/MAC?

Hello folks
I downloaded the trial of Master Collection CS5 in German for Mac and installed it.
Now I cannot find Flash Catalyst CS5 anywhere although beeing showed in the contenl list on the trial download page.
That is quite annoying because I mainly installed it for Catalyst and am waiting for my already ordered Original version.
Anyone with the same problem or an explanation?
Greetings
Guido
Typocheck

Still no explanation for that phenomenon?
Greetings

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

you can update manually, http://www.adobe.com/downloads/updates/

How do I upgrade my master collection cs5.5 to cs6?

I have the Master Collection cs5.5 but I haven't found any help or anything on upgrading it. Help?

Are you under the impression that this upgrade is free?

Can I upgrade to Master Collection CS5.5 without uninstalling Design Premium CS3

Hi,
I work for a company that has offices worldwide, but do not have the budget to upgrade all licences which is why I need to keep InDesign/Illustrator CS3.
I wish to switch from Final Cut Express to Adobe Premier Pro/After Effects (I don't like the new Final Cut Pro X - for many reasons)
Can I upgrade to Master Collection CS5.5 without uninstalling Design Premium CS3?
Many Thanks,
Sandeep
(iMac 2GHz Intel Core 2 Duo 10.6.8)

Absolutely. The upgrade won't touch the earlier version.
Make sure you buy the right upgrade. Here's a link to it on Amazon: http://amzn.to/oRnKh4
Bob

Existing Adobe master Collection CS5 will not upgrade to CS6

I have an existing installation of Adobe Master Collection CS5. When I try to upgrade to CS6 it does not recognize the CS5 serial number it says it is not a qualifying product. What can I do about it?

The 3rd option in the buying guide table includes Master Collection CS5 as an upgrade path.
@tgms: if Master Collection CS5 is already installed on the computer where you're trying to install MC CS6, the CS6 installer should find CS5 automatically and not require you to enter your CS5 serial number.
Call Adobe Customer Service in your country. User to user forums cannot help you with serial number issues. Only Adobe themselves can do that.

Free CS6 upgrade for student master collection at $599?

Our school sells the Master Collection for $599 (currently CS5.5). I would like to buy it and the school staff assures me that I'd get the free upgrade to CS6 if I bought it now. However, that price (which they've had for awhile now, and is not listed as a special or sale price for them) seems to be less than the normal educational price for the Master Collection. They say the price will go up when they have CS6 to sell.
The adobe upgrade policy says that the following are invalid: "Receipts showing a product price that is discounted more than 25% off the Adobe retail or educational price (some product exceptions apply)"
What is the regular educational price for the CS5.5 Master Collection and does a purchase now at my school qualify for the free upgrade to CS6 Master Collection when it is released? The price listed on the adobe site for CS6 Master Collection is $799, which would make our school's price 25.03% off that.
I want to buy now but want to be sure to qualify for the discount.
2nd question: if this is eligible for the upgrade, can I buy the Mac version and then switch to the PC version later? Our school is out of stock on the PC collection and won't get any in until May 4th. (which is cutting it very close to cutoff date for eligibility on upgrades).

I'm also in the same situation, kind of. I already got my cs5.5 master collection through my school on the 26th. But every other post I've read about the upgrade only says Creative Suite cs5.5 will get upgrade. So I'm trying to find out if people who got the master collection (which comes with the Creative Suites) are eligible for upgrades complimentary? Any help answers would be appreciated. Thanks.
Alonzo G.

How to delete all of adobe master collection to re-install the master collection cs5.5?

I have install the adobe master collection Cs5.5 but my trial is ended, and now i will install it again to crack it. how i can do this?

If you purchased CS5.5 then you do not need to uninstall the trial, just use the serial number to activate the trial to full use.

Delete serial number in adobe master collection cs5 the install again in Windows 7

Hi,
I have a huge problem, when I formatting my pc (windows 7) and when i re-install the adobe master collection cs5 original, and the serial number what i have don´t serve
Can i do something about this?
Greetings from Chile

do you speak españolo in the Brother Republic of Chile? so do we in the "Spanish Forum" or "Foro de usuario a usuario" (creo que en este nombre confuso se origina el hecho de que nos escriban en inglés)
bueno, amigo George, respondeme estas preguntas:
1: ¿desactivaste el serial antes de formatear la máquina?
2: ¿habías registrado tu producto en la página de adobe?

How to upgrade to CS6 Master Collection

I am a registered user of CS5.5 Master Collection. I want to upgrade to the latest CS6 Master Collection. I do not want to subscribe to the CC. How can I do this? Thank you.

COLawrence1947 you can purchase the upgrade to CS6 Master Collection at Creative Suite 6.

Upgrade Flash builder 4 from Master Collection CS5 to Flash builder 4.7

HI ! A few years ago, I bought Master Collection CS5 (Flash builder 4).
Yesterday, I bought an upgrade for Flash builder 4.7 but when I try to activate it, the serial I give (Master Collection CS5) is not valid.
What can I do ?
Regards,
marsupulamis

Hi,
Standard appears to be available here:
https://store5.adobe.com/cfusion/store/html/index.cfm?store=OLS-IE&event=displayProduct&ca tegoryPath=/Applications/FlashBuilderStandard&distributionMethod=FULL
Also matrix is here:
http://www.adobe.com/uk/products/flex/buy/
It will be different for your location, but if you click on the "purchasing options" from the Flash Builder 4 home page you should be able to get Standard.
Niall

HT2513 I have just upgraded to the icloud and now I am getting an error message on ical - saying "make sure the URL is correct", I haven't changed anything so why is it now an issue? any ideas?

I have just upgraded to the icloud and now I am getting an error message on ical - saying "make sure the URL is correct", I haven't changed anything so why is it now an issue? any ideas?
The full message sasy "The calendar https:// cal.me.com:8443/principas/users/(server number) was not found on the server. Make sure the URL is correct.

10.6.8 cannot access iCloud's facilities - you can set Mail up manually and there is a hack which some people have used to sync calendars (see below) - you cannot sync any other type of data.
This is the situation with iCloud and Snow Leopard:
Your email, calendars, and 'Find my iPhone' will be migrated to iCloud. Contacts and Bookmarks cannot be migrated from a Snow Leopard Mac.
Your iDisk, together with website hosting and Gallery, will continue to work as before until next June.
Syncing of Dashboard Widgets, Dock Items and Keychains between Macs, and Mail Accounts, Mail Rules, System Preferences, Signatures & Smart Mailboxes between Macs & iOS devices, will cease altogether.
You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
You will be able to enter the server settings for email manually in the Mail application and access your email.
You will not be able to sync your calendars directly.
Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point. BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion.
There appears to be no method of syncing contacts (though Address Book on a Mac can be synced with Google or Yahoo address books - I don't know how reliable this is).

I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this

I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this
<Email Edited By Host>

You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want.

I have an upgrade to the Master Collection CS5 from Production Studio premium and after reinstalling the software all the updates fail.

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