I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? I
I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?
Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2
Similar Messages
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I have an Ipod that is about a year old which was connected to an old computer that has crashed. I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me. Any ideas how to sync them?
Engadget has a guide for this.
http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/ -
I just downloaded iTunes to a new computer. It's been a while since I used iTunes on my old computer, so the new one has a totally different user interface. I signed on to my account and saw my music but I have no playlists on the new computer. What's the easiest way to replicate or restore my playlists as I had them in the old computer and in my iPod?
OK, thanks for the response. I'm copying it onto a memory stick to transfer it to the new computer. Still have two questions:
1. Since there is already an iTunes folder on the new computer, created when iTunes was downloaded, where exactly do I copy the old folder onto the computer so that iTunes can find it? In the old interface, there used to be a field where one could designate the path to find music and I don't see that in the new interface.
Assuming the above takes care of putting my playlists onto the new computer...
2. How do I add music that is currently stored in a back up file but was not on my old computer's drive? I'm worried that I would have to add these one by one somehow, and there are a lot of songs.
Thanks again. -
Hi all,
I've just downloaded itunes onto a new computer, and I'm currently downloading previously owned music from the cloud. However, it keeps sticking on various songs - it will get part of the way through and just stop, this seems to happen to about 1 in 10 songs. How do I get round this?
Also, once I've finished dowloading from the cloud, how do I get my library to display only the songs I've downloaded, and not all the other ones that I don't want anymore?
Cheers, AlexOn the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
My motherboard "fried" on my computer when the fan quit working. I cannot access my hard drive on my old computer. I just downloaded ITunes on my new computer; assumed it would pull all my playlists in under my Apple ID and password-no such luck. Help Please?
If your external drive does not have an independent power supply, you may wish to consider a couple of lower-cost options before tossing the drive. Bus-powered drives have no external power source and must get all their power from the computer. They can exceed the computer's USB energy budget.
Cheapest option:
1 Meter USB 2.0 A to 5 Pin Mini B Cable - Auxiliary USB "Y" Power Design for external hard drives.
This gets power from two of the computers USB porst sna can provide enough power to wake up an under-performaing bus-powered drive.
If you don't have enough ports to use this, try the next cheapest option:
Newer Technology 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
Such a hub has a an independent power supply to make up for wahat the comptuer fails to provide. -
I just downloaded Itunes to my new computer, and when I tried to go to the Store, it says the info I requested isn't available in the US. What gives?
Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Just got a new computer. the old one is gone/broke. just downloaded itunes and all my songs are gone?
iTunes is just the program.
Your music is on the old computer, and whatever you used to back up your old computer, but if what you bought is still available from iTunes you can download it again.
Here is the procedure for your reference. This assumes what you purchased is still available in the Store:
Launch iTunes and click on iTunes Store on the left
On the right you will see this
Sign in with your Apple ID, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button.
For music that you did not purchase from iTunes, import it into your existing iTunes Library using whatever means you originally used to obtain it. -
When downloading iTunes onto a new computer, is there any way to automatically important songs from your previous computer? I recently cracked the screen on my computer and cannot access any files. Last time I got a new computer my iTunes media files automatically appeared in my iTunes when I downloaded it, and I did not have to use my external drive. Is this still possible?
If your backup copy of the old computer was not stolen, then use it to put everything back.
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I downloaded itunes on a new computer a while ago but was too afraid to syn. I did sync just now and lost 3.5 days of music, have checked my itunes music file and they arent there either. Im sure the music is all still on my old computer but it is broken and i cant access it. Are they all really gone forever?
Not without your old computer, no you can't. You could use Home Sharing to get content to your new one, but again, you would need access to the old one. My question is... before syncing to the new one... a message pops up warning you that syncing will erase the content from the iPod and replace it with the content in the new library. Did you ignore this warning?
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My computer crashed and I downloaded Itunes on a new computer and I'm trying to download new music to my ipod and a message comes up thatsays 'my ipod is synced with another Itunes library' {obviously my dead computer} and I can either 'Erase and Sync or Transfer Itunes purchases'. Is there ANY way possible I don't have to erase my music and can download some new stuff? Please help. Thanks- so frustrated.
Yes. I have no personal experience with this, but it is possible to recover your music from an iPod. See this link: http://guides.macrumors.com/Recovering_Songs_from_an_iPod
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I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling me I must authorize this computer before it can play pre purchased music. how do I authorize my computer to play this music?
Thank you for any assistance.Tigon's already got you covered here. But I'll chime in with some English localisation advice.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
My computer crashed and I downloaded Itunes on a new computer and I'm trying to get new music and it says my Ipod is synced with another itunes library {my dead computer} and I can either erase and sync or transfer itunes purchases. Is there any way possible I dont have to erase my music? So frustrating.
Yes. I have no personal experience with this, but it is possible to recover your music from an iPod. See this link: http://guides.macrumors.com/Recovering_Songs_from_an_iPod
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After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?
Hey waltee911,
It sounds like you're seeing something similar to this picture:
If that's the case, the following article has troubleshooting steps to solve the issue:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
I have downloaded itunes onto a new computer and connected my ipod classic, but only the tunes purched from Apple appear. How can Itransfer all my ipod library onto the copmter without deleting them
See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
If further problem post in the iPod Classic forum. This is the iPod touch forum -
I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?
Hi there kushfromgbr,
You may find the information in the article below helpful.
About SyncServices
http://support.apple.com/kb/HT5847
OS X Mavericks
OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
If you would like more information about setting up iCloud on your devices you can take a look at the article below.
iCloud: Set up iCloud on your devices
http://support.apple.com/kb/PH2609
-Griff W.
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