I have app updates but when I try to do them it says mail is open so unable to restart, I can't see mail open...

I have app updates but when I try to do them it says mail is open and unable to restart quit mail to continue. I cant see mail open to quit...

Hi Sarahhh90,
If you need to force Mail to quit to continue with your updates, you may find the following article helpful:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Regards,
- Brenden

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My phone indicates I have app updates but when I try to install then a box appears and asks for my PW. I put in my PW which i verified is correct and the updates circle a while then go back to update box and nothing happens What's going on?

I have an I Phone 4 OS is 7.1.2. The phone indicates I need to update some apps. I go to the update screen select either all or an individual app. I select the update box. I am then asked to enter my PW. I do so and select OK. The update circle spins for a while the goes back to saying update. If I repeat the process the same thing happens. I know my PW is correct any ideas?

I have the same problem. I have a store ID my family all used to buy things. I have a different icloud id for me and icloud backups. Store account is setup properly, and I can download new apps. It does not ask for a password for these as the phone is signed into the store account. You can delete an app and reinstall it (using same store account) and it will reinstall no problem.
The only problem I found with this is some apps I'd previously download for free are no longer free. Once upon a time my store list would show me an icon that an app had been downloaded before (think its the cloud symbol). Now there is no indication of this.
Also seems like something is wrong with the store account. When I tried logging in to type this reply with message with my store ID it immediately gave me an error message and told me the link was possibly outdated. But logging in with my icloud ID this message will load. Try again on store ID, error message. Even though we can log into our store accounts via https://appleid.apple.com/ and manage the account...something seems broken with how its attached to our App store. (I'm at work so not able to log into itunes with store ID and see what happens)

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

Or because the episodes are video but are in a format which plays on iTunes but not on an iPod Touch. Only the originator of the podcast can do anything about that.

I have internet connection but when i try to activate imessages, error says "could not sign in, please check network connections again

on my ipod touch i have wi fi connection but when i try to activate imessages and try and enter my Apple ID, it comes up with error saying could not sign in, check your network connections and try again!!!

Tap Settings > General > Reset > Reset Network Settings then restart your iPod.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.

Trying to instal adobe flash player & firefox says theres missing plugins but when I try to install them it says no suitable plugins found so I can't install AFP

I've been having problems with my internet timing out when I try to access pages & firefox says I may have an old version of adobe flash player which is unstable so I've been trying to install a new version. Firefox then says theres missing plugins but when I click on the install missing plugins button it says no suitable plugins were found so I don't know how to get it to install AFP
== This happened ==
Every time Firefox opened
== everytime I try to install Adobe Flash Player

Try this simple fix... I just got it to work...
First visit [http://kb2.adobe.com/cps/141/tn_14157.html http://kb2.adobe.com/cps/141/tn_14157.html] download and run the flash player uninstaller.
After that I simply ran the standalone flash player installer to be found here... [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe]
This fix doesn't solve the auto-update issue in Firefox, but at least your Flash will hopefully work again in Firefox until a more permanent fix is made available from Mozilla...

I have an SD card that my husband uses for a trail camera. The camera does not have a delete function for the pics, so I put the SD card in our MAC and we can view the pics but when I go to delete them it says that the files cant be deleted. What can i do

My husband has an SD card he uses for his trail camera. We put it in our mac book pro and can look at the pictures but when I go to move them to the trash it tells me that the files can't be moved to the trash because they cant be deleted. I have Nikon camera software on my mac and it pics up and asks if you want to import the pics and if you want them deleted from the devices afterwards. I tried that but I get a message afterwards that says that some files were not able to be deleted. When I go to check, none of them were deleted. How can I clean of the SD Card? I do have a camera I could stick it in, it would just be nice to know how to do it from my mac. Also, the files are jpg. if that matters.

AFAIK cameras offer their own built-in format utility for inserted SD cards. You should use that. Otherwise, refer to the manual that came with your camera to determine precisely how your SD cards need to be formatted to work properly. Personally, I'd suggest Partition Scheme: MBR, and Filesystem: FAT32.
Try to limit the number of formats you perform on the SD cards, though, as you're reducing their lifespan. I believe formatting causes re-writes to a portion of the SD card that has fewer read/write cycles than the rest of the card as a whole.

My existing purchases have INSTALL next to them, but when I try click on them it says "There was an error in the App Store. Please try again later. (100)". I've tried restarting, clearing all caches, buying and downloading new apps (which works). Any idea

Hi - in the app store, I've logged in with no problem, but when I go into my existing purchases and have INSTALL next to everything I've bought, and try to click on them it says;
"There was an error in the App Store. Please try again later. (100)".
I've tried restarting, clearing all caches, buying and downloading new apps (which works), and also buying and downloading more music from iTunes too (so I update all T&C's etc too, and update all payment info). But nothing seems to solve this. Any ideas?? Thanks a lot, Greg

This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.

HT1311 I have app updates but whenever I try to update them, a pop up would show saying that my account is not valid for use in the Australian Store and I should switch to Philippines store to proceed with the update.

I already switched back to Philippines store but my applications still won't update. I am just having trouble with updating apps. I can still purchase and download new apps.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

TS1424 I have downloaded the peppa pig series and it says that episodes have been downloaded but when I try to play them only thirty seconds of the episode seems to exist!! What have I done wrong??

Help!!

Where have you downloaded them, on your computer or on a device (e.g. iPad, iPhone or iPod Touch) ? If on a device then where are you trying to play them - they should be in the Videos app, the iTunes app is just the iTunes store on an iOS device and only contain the store's preview.

I got two iTune gift cards for a gift, but when i try to redeem them, they say that an error has occurred. i havent used them before. what should i do ?

I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.

Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W.

HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

I have apps that want to get updated but when i try to update them, the progress bar appears but also dissapeares again, the app isnt updated..

I have apps that want to get updated but when i try to update them, the progress bar appears but also dissapeares again, the app isnt updated..
I keep trying but i cant update the apps..

First reboot the iPad by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the phone by going to settings/general/reset/reset all settings

App Store is showing I have 5 updates but when I go into updates nothing appears

App Store is showing that I have 5 updates but when I go into updates nothing appears. I'm not even getting the message that all apps are up to date. I've shut down and restarted but that has not resolved the issue.

Try updating from here:
App Store>Purchased>Select "All"
Note: You'll have to look out for apps that have the word "Update"

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already login with my own Apple ID.

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.

Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

I have app updates but when I try to do them it says mail is open so unable to restart, I can't see mail open...

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