I have apple TV and i am trying to connect it to the TV, it tells me to turn on the homesharing, but under the home sharing shows a different email address than the actual itunes account. how do i fixthanks it?

i just got an Apple TV. i am trying to connect my itunes to the tv, it tells me to turn on the homesharing on my computer but when i try it show up a different email address than my itunes account, how do i fix so i can do homesharing?

It is quite possible to have a different iCLoud AppleID from the iTunes one - have you set up maybe Phot Stream using an non-iTunes AppleID?

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Hi there can anyone help me out. I have Apple TV and I am trying to connect wirelessly through a zyxel wireless hotspot gateway, I know a tad extreme but a friend had one free, anyway I can find the router but no Internet connection?

Hi there can anyone help me out. I have Apple TV and I am trying to connect wirelessly through a zyxel wireless hotspot gateway, I know a tad extreme but a friend had one free, anyway I can find the router but no Internet connection?

The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

Is this itunes on the iPad or on my computer? Thank you for the reply.

My daughter used my apple ID to set up her ipod and now her email address is on my icloud account, how do i get it off, i have tried everything?

My daughter used my apple ID to set up her ipod and now her email address is on my icloud account, how do i get it off, i have tried everything?

Where do you see her email address on your iCloud account?

The email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???

the email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???

There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper?

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper? The same thing with my iPad mini

Try restarting all devices including portable iOS ones and your router.
Check Airplay is not disabled in AppleTVs settings.
AC

A new account was created on Behance when I signed in with my Adobe ID. My Adobe ID uses a different email address than my original Behance sign in email address. How do I access my original Behance account?

A new account was created on Behance when I signed in with my Adobe ID. My Adobe ID uses a different email address than my original Behance sign in email address. How do I access my original Behance account?

Hi – I’m resending you the instructions I got from Adobe-Sarah below again.
Nancy
Sarahktrapp at Adobe sent me instructions on how to access my original account on behance. Please read all of this because it did not work completely the way she told me.
Phase 1:
Sarah’s from Adobe Instructions:
Thanks for getting in touch. Your Behance account (be.net/yourname) is connected to the Adobe ID ( your original behance email address), so this is what you'll need to use to login.
Please click login, click the Adobe ID button, and enter ( your original behance email address) and your Adobe ID password.
If you'd like to link your Behance account with a different Adobe ID, after you're into your account, you can visit this page and choose "link to a different Adobe ID:" https://www.behance.net/portfolio/promote
Phase 2:
My results and what I reported back to Sarah at Adobe:
I followed your instructions, but it did not work for me. I clicked login, and then clicked the Adobe ID, I entered ( my original behance email address) and my Adobe ID password. When I clicked Sign In a message says “The Adobe ID and password do not match. Please try again.” I then tried logging in by clicking the Adobe ID, added the (my original behance email address) with my password I used on the original Behance account. The Adobe ID asked my birthdate and it seemed to work. Not sure how it worked, but thanks.
I hope this helps you.
Nancy

I have an I pad2, an iMac desktop and an I phone 5, how do I get them all to be bale to face time with each other, do I need different email addresses, use the phone number, or the sim number in the iPad ? Ay help gratefully received !!

I have an I pad2, an iMac desktop(2012) and an I phone 5, how do I get them all to be able to face time with each other, do I need different email addresses, use the phone number, or the sim number in the iPad ? Any help gratefully received !!

Graham,
For the iPad, iMac you need to create verifyible e-mail addresses created with one of the providers such as Yahoo, Gmail,etc. For the iphone you should use it's phone number, but an e-mail could be used for it too. If you want to associate these e-mail addresses with a single ID, I'm including a link to give you info about how you can do that. Read it carefully, as it can be a bit confusing.
http://support.apple.com/kb/HE68

My ipad and iPhone have different email addresses in the FaceTime field but I can only get FaceTime to work on my iPhone, how can I get them both working on facebook

My ipad has a different email address than my iPhone, both are mine but I can only get FaceTime to work on my iPhone but seem unable to change the email address in that field

If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation

Ordered an iPhone 6 Plus off contract with a credit card that has a different billing address than the account. Does it matter and is the order going to be cancelled if it doesn't process the card correctly?

Just don't want to find out Wednesday that my order was cancelled or delayed because the credit card has a different billing address than the account. If they check the validity of the card at the time you pre-order I don't see it being a problem.

Oh, should mention I ordered right at 3AM (EST) on the 12th and got a Confirmation email with a Deliver by: 9/19/14 but when you try the "Check Status page" it spits out "Expected Ship Date: Not available at this time."

I have Verizon FIOS and I am trying to connect an Air Port Express to my Directv

I have Verizon FIOS and I am trying to connect my Air Port Express to my DirecTV. My iMac does not see the airport express, even though the light is a solid green and connected to my HD-DVR. Any ideas?

Assuming your modem is wireless use Airport Utility to configure the AEX to extend an existing network. The modem's wireless router should be configured to allow its network to be extended.

When i want to change the security questions they sent an email to a different email address then the alternate email addresses

when i want to change the security questions they sent an email to a different email address then the alternate email addresses

The reset link will send reset info to the rescue email account that you put on your account - alternate email addresses are different email addresses, they are not used for resetting questions.
If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country (and which is therefore on your iTunes account) to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then change your rescue email address for potential future use (but it can't be the same as any other address on the account) : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

Can I use a different email address for the forums than my Apple ID?

Hi,
I generally use a particular email address for all my computer/IT forum questions. This email address is different than my Apple ID email address.
Can I change my forum email address (doesn't look that way) without changing my Apple ID address?
Thanks,
Scott

Fair warning... years ago I went with my work email address as my Apple ID. Now, with the advent of iCloud and all the other 'services' attached to your Apple ID, I find that half the time I cannot log into any one particular service. Apple's servers and ID system is getting way too messy. Keep it as simple as you can. If you add a different email address you are pretty much guaranteed that things will get more complicated.
These days, to log into these forums I actually have to log into Apple Store first. The discussion log in page will not allow me to log in any longer.
Keep it simple!
Rick

I see another unsecured wifi network on my list. As I have recently changed routers etc. I just want to make sure it's not attached to me. It has a different IP address than the secured wifi network I have now set up.

I see another unsecured wifi network (D Link) on my list. As I have recently replaced an old modem router (D link) with a new fancy one (wireless gateway), I am wondering if this is somehow still attached to my computer. The D link wifi unsecured network has a different IP address than my newly formed secure wifi network's IP address.
Also - if I turn my wifi off (regardless of if I am on the dlink or my new secured wifi) I can still watch netflix etc. on my tv from living room which tells me the the wifi is still on. Why is this so?
Does my Mac have two IP addresses or is that D link someone elses?
THank you to anyone who can straighten me out on this as I am confused.

Thanks Tony,
Believe it or not, I had already done that - that is why I was confused as I kept seeing it in the wireless networks that I was seeing even though I had deleted it in my advanced Network of Systems Preferences. I thought if it were mine it would go away, but alas it didn't. Anyway, all is well and I can now relax that everything is secure thanks all to you.
Cheers

I have apple TV and i am trying to connect it to the TV, it tells me to turn on the homesharing, but under the home sharing shows a different email address than the actual itunes account. how do i fixthanks it?

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